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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,585
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155,178 reviews

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Idaho
1 review
0 helpful votes
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Shade, Yes!
July 17, 2024

I ordered shades from Ama*** and was happy with them. They were the same blinds as on Blinds.com. I needed a custom size for one shade, so I ordered directly from Blinds.com. Perfect match and exactly the right size.

Date of experience: July 7, 2024
California
2 reviews
0 helpful votes
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Quality shows
July 17, 2024
Updated review

Easy peasy. Great service. Received them almost 2 weeks earlier than expected. The blinds were easy to install and makes the entire room look and feel better.

Date of experience: July 7, 2024

User friendly interface!
February 17, 2024
Previous review

User friendly interface! Great price on premium brands.

Date of experience: February 17, 2024
Texas
1 review
0 helpful votes
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Great quality!
July 17, 2024

Great and easy! It was a very user friendly website. The blinds fit perfect and they are made very well. Would definitely buy from them again.

Date of experience: July 7, 2024
Texas
1 review
0 helpful votes
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Great Product!
July 17, 2024

Easy and lots of choices! Great product-so happy with my blinds! They were easy to install and fit perfectly. They are as described.

Date of experience: July 7, 2024
New Jersey
1 review
0 helpful votes
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Ordering was relatively easy. However, there was no information that this was aluminum blinds. I am hoping these are aluminum blinds.

Date of experience: July 6, 2024
Tennessee
1 review
0 helpful votes
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Updating my bedroom
July 16, 2024

I already knew what I wanted so i just went right to it. The selection process for the mount, control, etc. was easy to follow.

Date of experience: July 6, 2024
Virginia
2 reviews
0 helpful votes
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Good quality blind
July 16, 2024
Updated review

Very easy to design the blind I was looking for. There were many fabric and finishing options to choose from. I would buy from them again.

Date of experience: July 6, 2024

Very easy
November 4, 2023
Previous review

Very easy. Good price.

Date of experience: November 4, 2023
Indiana
1 review
0 helpful votes
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Blinds does not close properly
July 16, 2024

We didnt really like how the blind closes. It does not darken the room and does leave a little gap letting the light come in room. Also it bottoms have significant gaps that if someone is standing outside they would be able to see insides clearly.
The qualoty of the blinds are good but not at all happy with the way it closes.

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Date of experience: July 5, 2024
New Mexico
1 review
0 helpful votes
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Yet to see
July 15, 2024

I have not seen my blinds yet. I had them sent to my brothers address. I will leave soon to see the blinds that I ordered for my cabin in CA.

Date of experience: July 5, 2024
Missouri
1 review
0 helpful votes
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Great way to buy blinds
July 15, 2024

It was no problem to customize and select the blinds that would work best in our space. The free samples were perfect to make sure we were getting what we were looking for.

Date of experience: July 5, 2024
Washington
1 review
0 helpful votes
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Perfect fit again
July 15, 2024
Updated review

Orders 1 and 2 were perfect, and my third order was a perfect fit as well.
I would pay more for attachment brackets made out of heavier gauge metal. Maybe premium brackets could be an option that offered in the future.

Date of experience: July 5, 2024

Perfect Fit
March 27, 2024
Previous review

I'm a return customer. This time I ordered a much larger set of blinds with wood slats. They fit perfect, were easy to hang and look great.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Great shade
July 15, 2024

Denise was very helpful and knowledgeable. After explaining to Denise what I needed she put the order in and the shade fit perfectly. Thank you

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
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Thelma is AWESOME throughout the initial process of scheduling measurements, providing estimates with detailed & helpful design consultations, install + following up accordingly after purchase!

Date of experience: July 5, 2024
Washington
1 review
0 helpful votes
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AWESOME JOB!
July 15, 2024

Easy to install and right size, looks very pretty and super functional.
I recently purchased a set of blinds that exceeded all my expectations. The craftsmanship is outstanding, with high-quality materials that ensure durability and a sleek, modern appearance. The blinds fit my windows perfectly, as if they were custom-made, providing a seamless and polished look.

Date of experience: July 5, 2024
Minnesota
1 review
0 helpful votes
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More blinds
July 15, 2024
Updated review

Easy, same as last time, showed up on time and were a perfect fit, will be ordering more in the near future for other properties.

Date of experience: July 5, 2024

Ordering has been easy, hoping these shades make the...
February 27, 2023
Previous review

Ordering has been easy, hoping these shades make the property more appealing

Date of experience: February 27, 2023
Illinois
1 review
0 helpful votes
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The whole process was smooth and installation was straightforward. I'm extremely happy with my purchase and experience with this company. The results transformed my home

Date of experience: July 5, 2024
Ohio
5 reviews
0 helpful votes
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Very helpful making my selection...guy on phone was great help...took the guess work out of it and the worry that they would not fit

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
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Fit Perfectly
July 15, 2024

I liked using the exact window measurements and glad for the very wide sizes available. Easy to install and are working great.

Date of experience: July 5, 2024
California
2 reviews
0 helpful votes
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I provided with instructions and part (on ordered) to fix the problem. When I received the part I followed the instructions and fixed the problem and it worked fine. So I am satisfied with the outcome. And the issue I had was resolved.

Date of experience: July 4, 2024

I am satisfied with the process
December 28, 2023
Previous review

I am satisfied with the process.

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Blinds.com is Great
July 15, 2024
Updated review

I've purchased from Blinds.Com in the past. This is the fifth blind I've purchased from them. They have all fit perfectly. My sister has replaced her extremely old blind with one from Blinds.com. She's also a very happy customer.

Date of experience: July 4, 2024

Quick and easy shopping!
July 16, 2023
Previous review

Quick and easy shopping! Have to love saving money at checkout. So far it's been great.

Date of experience: July 16, 2023

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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