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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy and to the point. I guess our main concern is the actual quality of the blinds we bought. Pricing was about half of the ones we liked on a known brand such as, Levelor, Bali, etc.
Detailed measuring and ordering instructions. Great prices and easy installation. Great product & quality. Thank you!
Unfortunately my order took several weeks longer due to the hurricane that occurred shortly after I placed my order -- no fault of Blinds.com. Blinds arrived well-packaged but I had to go online to print out the instructions to install them. Installation was easy.
Accessible inventory. Easy and intuitive web site. There is lots of info where you need to make sure you make the right selections!
Great selection and assistance from Steve. The 50% discount is appreciated.
Used the Professional Measure & Install (Home Depot). This service was great. Install was smooth and quick. During install, the technician noticed on headrail was dented. A free replacement is on order.
So easy to shop and select my blinds!
Everything was perfect!
I was updated about the order all the time!
It arrived when it said it would arrive.
Very happy with price, timeliness of delivery, and quality of product thus far. Very satisfied and impressed with order confirmation process (given that it was a fairly large order).
Would like if site did not show products NOT available in selected size(s).
So easy! I just keep coming back! My initial Purchase was for 12 different size black out blinds with a combination of top down bottom up and just bottom up and two Door Windows They got every one of them right! Wow! So I just ordered one more for a window we thought would benefit from it and of course a perfect fit!
Fit perfectly and easy to install. Blackout blinds for the bedroom are great! Arrived quickly and helpful instructions were provided. Need a drill for installation and that's it!
Better photos of actual colors would be helpful. But the blinds fit perfectly, block almost all sun, the color looks great and they arrived quickly. Overall very happy with the purchase and wish I had done it years ago.
I enjoyed the website. It was very informative and easy to use. I particularly liked the instructional videos and demonstration videos.
It was easy ordering and we received our blind in a timely manner. I would definitely recommend your site to others that are in the market for some blinds
Easy, efficient process to measure and order our blinds. Very user friendly site. Great choices for colors and style and room darkening!
You could have better real-time window renderings using all the options we chose, and readily available to ALL your color choices.
It would be nice to have a continue shopping button after you put something in the cart. The cellular shades are very nice. Good colors. The plastic parts are close in color. They do grow on you over time.
Great experience very timely and great product we love the blinds in our camper they look awsome. Will definitely buy from blinds. Com again
This was the first time to order blinds online and working with easy. They had clear instructions on how to measure for the different style of blinds. The nine blinds I ordered all fit perfectly. The installation instructions were clear and easy. The blinds arrived well packaged and there was no damage.
It's hard to make choices. I recommend really reading and thinking about each blind, it's location and the working mechanisms.
Have ordered from you previously. Blinds are easy to install and look great! However, once I got them up I noticed a couple of issues. 1. There are several slats that are warped and you mostly notice them when the blinds are closed. I can pull the blinds apart and take the warped on out and place them on the bottom where they are less noticeable, but I shouldn't have to do that. 2. On an inside mount, the valance piece does not fit up to the top of the window frame leaving a light gap. Also they are not long enough to cover the gap between the top slat and the metal mechanism at the top. Valance should be about 3/4 inch longer.
Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

