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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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Arizona
2 reviews
0 helpful votes
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Good, cheap product!
July 18, 2024

Ordering was easy and to the point. I guess our main concern is the actual quality of the blinds we bought. Pricing was about half of the ones we liked on a known brand such as, Levelor, Bali, etc.

Date of experience: July 8, 2024
Tennessee
1 review
0 helpful votes
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Excellent product!
July 18, 2024

Detailed measuring and ordering instructions. Great prices and easy installation. Great product & quality. Thank you!

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Perfect!
July 18, 2024

So far so good. When I receive my purchase, I will be able to give you a more detailed rating. Received in a timely manner. Very satisfied.

Date of experience: July 8, 2024
Arizona
1 review
0 helpful votes
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Nice Blinds for the Price
July 18, 2024

Unfortunately my order took several weeks longer due to the hurricane that occurred shortly after I placed my order -- no fault of Blinds.com. Blinds arrived well-packaged but I had to go online to print out the instructions to install them. Installation was easy.

Date of experience: July 8, 2024
Rhode Island
1 review
0 helpful votes
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Too easy to believe
July 18, 2024

Accessible inventory. Easy and intuitive web site. There is lots of info where you need to make sure you make the right selections!

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Great selection and assistance from Steve. The 50% discount is appreciated.

Used the Professional Measure & Install (Home Depot). This service was great. Install was smooth and quick. During install, the technician noticed on headrail was dented. A free replacement is on order.

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
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Excellent Service!
July 18, 2024

So easy to shop and select my blinds!
Everything was perfect!
I was updated about the order all the time!
It arrived when it said it would arrive.

Date of experience: July 8, 2024
South Carolina
1 review
0 helpful votes
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Happy Customer
July 18, 2024
Updated review

Very happy with price, timeliness of delivery, and quality of product thus far. Very satisfied and impressed with order confirmation process (given that it was a fairly large order).

Date of experience: July 8, 2024

Would like if site did not show products NOT available...
May 31, 2024
Previous review

Would like if site did not show products NOT available in selected size(s).

Date of experience: May 21, 2024
Arizona
2 reviews
0 helpful votes
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Oh ya.Simply the best.
July 18, 2024
Updated review

So easy! I just keep coming back! My initial Purchase was for 12 different size black out blinds with a combination of top down bottom up and just bottom up and two Door Windows They got every one of them right! Wow! So I just ordered one more for a window we thought would benefit from it and of course a perfect fit!

Date of experience: July 8, 2024

Quick and easy!
April 25, 2023
Previous review

Quick and easy! REMEMBER TO ADD YOUR PROMO CODE!

Date of experience: April 25, 2023
Hawaii
1 review
0 helpful votes
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Easy to install
July 18, 2024

Fit perfectly and easy to install. Blackout blinds for the bedroom are great! Arrived quickly and helpful instructions were provided. Need a drill for installation and that's it!

Date of experience: July 7, 2024
Washington
2 reviews
0 helpful votes
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Great blinds
July 18, 2024

Better photos of actual colors would be helpful. But the blinds fit perfectly, block almost all sun, the color looks great and they arrived quickly. Overall very happy with the purchase and wish I had done it years ago.

Date of experience: July 7, 2024
Florida
1 review
0 helpful votes
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Happy with samples
July 17, 2024

I enjoyed the website. It was very informative and easy to use. I particularly liked the instructional videos and demonstration videos.

Date of experience: July 7, 2024
Alabama
1 review
0 helpful votes
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Good experience
July 17, 2024

It was easy ordering and we received our blind in a timely manner. I would definitely recommend your site to others that are in the market for some blinds

Date of experience: July 7, 2024
New Mexico
1 review
0 helpful votes
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Excellent Quality Blinds
July 17, 2024

Easy, efficient process to measure and order our blinds. Very user friendly site. Great choices for colors and style and room darkening!

Date of experience: July 7, 2024
Arizona
1 review
0 helpful votes
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Got me some blinds
July 17, 2024

You could have better real-time window renderings using all the options we chose, and readily available to ALL your color choices.

Date of experience: July 7, 2024
Indiana
1 review
0 helpful votes
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Website improvements
July 17, 2024

It would be nice to have a continue shopping button after you put something in the cart. The cellular shades are very nice. Good colors. The plastic parts are close in color. They do grow on you over time.

Date of experience: July 7, 2024
Michigan
1 review
0 helpful votes
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Great experience
July 17, 2024

Great experience very timely and great product we love the blinds in our camper they look awsome. Will definitely buy from blinds. Com again

Date of experience: July 7, 2024
Texas
1 review
0 helpful votes
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This was the first time to order blinds online and working with easy. They had clear instructions on how to measure for the different style of blinds. The nine blinds I ordered all fit perfectly. The installation instructions were clear and easy. The blinds arrived well packaged and there was no damage.

Date of experience: July 7, 2024
Kentucky
1 review
0 helpful votes
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It's hard to make choices. I recommend really reading and thinking about each blind, it's location and the working mechanisms.

Date of experience: July 7, 2024

Nice but no so nice
December 27, 2021
Previous review

Have ordered from you previously. Blinds are easy to install and look great! However, once I got them up I noticed a couple of issues. 1. There are several slats that are warped and you mostly notice them when the blinds are closed. I can pull the blinds apart and take the warped on out and place them on the bottom where they are less noticeable, but I shouldn't have to do that. 2. On an inside mount, the valance piece does not fit up to the top of the window frame leaving a light gap. Also they are not long enough to cover the gap between the top slat and the metal mechanism at the top. Valance should be about 3/4 inch longer.

Date of experience: December 27, 2021
Iowa
1 review
0 helpful votes
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Relatively Easy
July 17, 2024

Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.

Date of experience: July 7, 2024