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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
750
value
107
shipping
112
quality
2,563
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155,200 reviews

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Rhode Island
1 review
0 helpful votes
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Excellent service
August 1, 2024

Every order has been perfect.
No problems. Orders was delivered early and was accurate. Vertical blind had improvements from my older one. Keep improving them.

Date of experience: July 22, 2024
Colorado
2 reviews
0 helpful votes
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Happy with my purchase
July 31, 2024
Updated review

Roman was very helpful and professional. He listened to my concerns and gave me helpful suggestions. This company provides a good service for the price.

Date of experience: July 21, 2024

Roman was very helpful and professional
June 16, 2024
Previous review

Roman was very helpful and professional. He's a keeper

Date of experience: June 5, 2024
Maryland
1 review
0 helpful votes
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Very satisfied.
July 30, 2024
Updated review

The website was well laid out and easy to find what I was looking for. The blinds are very well made and good looking. I will recommend blinds.com to friends.

Date of experience: July 20, 2024

Website navigation was clear and straightforward
March 18, 2022
Previous review

Website navigation was clear and straightforward. Loved the promos!

Date of experience: March 18, 2022
California
1 review
0 helpful votes
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Customer service was great
July 30, 2024

Great selection and lots of options to suit your needs. Customer was very helpful answering my questions before I placed my order.

Date of experience: July 20, 2024
Texas
1 review
0 helpful votes
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Perfect!
July 30, 2024

Easy instructions on measurements were spot on and good choices of sizes and styles. Installation was rough on the first window, but after that it was a breeze.

Date of experience: July 20, 2024
Puerto Rico
1 review
0 helpful votes
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Okay so far. Wish you offered more accessories, like spacers to fit around window frame, etc. Let's see how long they last.

Date of experience: July 20, 2024
Texas
1 review
0 helpful votes
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Love blinds.com
July 30, 2024

Third house using blinds.com! We love them. So affordable and a high-end look! I will continue to use them in more rooms and have recommended them to many friends. SLAY BLINDS.COM! <3

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Not to bad, brackets are terrible, wish the old box type with the piece thet goes on after the blind is slipped in. My opinion.

Date of experience: July 19, 2024
Ohio
1 review
0 helpful votes
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It took way longer to get the blinds delivered and installed than I expected, but then they are custom made so maybe that's just how it is. The (optional) ability to open the cellular blinds from the top down is awesome. I definitely picked the right blind type for my needs ("Designer Light Filtering Cellular Shades").

Date of experience: July 19, 2024
California
1 review
0 helpful votes
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Love Blinds.com
July 29, 2024
Updated review

Love Blinds.com... so easy and perfect everytime! I have used this service many, many times and have yet to be disappointed!

Date of experience: July 19, 2024

I love this company!
February 22, 2024
Previous review

I love this company!

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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Great product and service…
July 29, 2024

I was easily able to install my (80 inch wide) blinds myself in minutes! They look great and arrived right on time. I would use Blinds.com again.

Date of experience: July 18, 2024
North Carolina
2 reviews
0 helpful votes
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Second time buyer
July 28, 2024
Updated review

Easy process. Great product this is the second home we've used these blinds in and we're very please with the quality and price.

Date of experience: July 18, 2024

Instructions were easy to follow
February 8, 2023
Previous review

Instructions were easy to follow.
This is second time ordering from Blinds.com
Very satisfied

Date of experience: February 8, 2023
Missouri
1 review
0 helpful votes
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Great blinds!
July 28, 2024

Quick and easy we are moving and I wanted the same shades! Great shades, really are room darking! Also easy to install and use!

Date of experience: July 18, 2024
South Dakota
1 review
0 helpful votes
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Great service!
July 28, 2024
Updated review

Easy ordering. The blinds arrived on time. They were exactly what we ordered. Relatively easy to install! We have ordered from this site several times with no issues!

Date of experience: July 18, 2024

Easy to find what I wanted
June 7, 2023
Previous review

Easy to find what I wanted. I like the sale price and quick delivery.

Date of experience: June 7, 2023
Michigan
1 review
0 helpful votes
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I absolutely love, Blinds.com. I have ordered many blinds for our homes. Residence, guest and cabin. Always my go to, for, blinds!

Date of experience: July 18, 2024

I love buying all of my window treatments for our home and cabin from Blinds.com. I can get the odd sizes that we need and it is so easy. Good quality products, too!

Date of experience: February 26, 2024
Washington
1 review
0 helpful votes
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Business blinds
July 28, 2024

Darnell was super helpful and the ordering process was streamlined and easy. Our new blinds are beautiful and fit very well.

Date of experience: July 17, 2024
Oregon
1 review
0 helpful votes
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Order process was easy although my order was delayed by a few weeks. When I called to request a change (moved cord position), I was on hold for a long time (40 minutes I believe) but they were courteous and able to make the change. The install instructions for the cord loop lift were especially poorly written, and overall the cord loop lift was difficult to use and we think the plastic won't last. I am psyching myself up for another 40 minute wait to call and see if I we can literally just break the plastic piece of the cord loop off. Expected better for this price. FWIW, I picked the cord loop option because I was looking for a sturdier cord.

Date of experience: July 17, 2024
New York
1 review
0 helpful votes
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Blinds great
July 28, 2024

It was easy to select what I wanted,the blinds fit perfect, make the window look amazing and they look great closed, mid window and open.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Fast and easy
July 27, 2024

The web site was simple: the directions for ordering were clear. The blinds came quickly and are beautiful. It was an excellent experience.

Date of experience: July 17, 2024
Utah
4 reviews
0 helpful votes
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Great customer support!
July 27, 2024

My previous order data showed exactly what I ordered last time, so made it easy to pull that data and create the corrected order.

Date of experience: July 17, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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