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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,567
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155,195 reviews

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Utah
4 reviews
0 helpful votes
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Great customer support!
July 27, 2024

My previous order data showed exactly what I ordered last time, so made it easy to pull that data and create the corrected order.

Date of experience: July 17, 2024
Missouri
2 reviews
0 helpful votes
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Great blinds
July 27, 2024

Easy and great choices with good prices. I loved the color and style options. We installed them without any problems. I don't understand why I need to add more words to this review because I said all I needed to say.

Date of experience: July 17, 2024
Iowa
1 review
0 helpful votes
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I have ordered before
July 27, 2024

I have used Blinds.com severeal times. This is the first time I have ha a problem, but they are good at taking care of problems,

Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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Great Product
July 26, 2024

Very easy to assemble and good quality. The blind functions as described and fit my window perfectly. The ordering process was very easy. Highly recommend.

Date of experience: July 16, 2024
Utah
2 reviews
0 helpful votes
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Good product but…
July 26, 2024

Blinds are very nice. We ordered 9 different ones. One came without the hardware and we had to call and order them. It took 5 hours to get someone on the phone. And when it came all the parts weren't there. Had to go through same process again. Took 3 weeks. Also we
Ordered 2 blackout cellular shades and neither one shuts down to the bottom. They leave a 2 inch gap.

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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The guy was great with measuring and hanging! He was prompt, thoughtful and FAST!The blinds are perfect and just what we needed

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Very happy!
July 26, 2024

Very easy to order and a great selection of blinds and options. Hubby installed with no problems and we're very happy with our new blinds!

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Not very happy.
July 26, 2024
Updated review

It was easy to order but...the blinds did not work. They will not go all the way up. Also, I had a problem with the company saying I order another set of blinds when I did not order another set. I was not happy with first set. Why would I order another set?!

Date of experience: July 16, 2024

Awesome and easy
June 11, 2024
Previous review

Awesome and easy

Date of experience: June 1, 2024
New York
1 review
0 helpful votes
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Beauty and function
July 26, 2024

First time buyer. Decided for blinds over curtains when I saw your product. Blinds fit perfectly from my measurements. Very functional in keeping excess heat out as both windows face south.

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Very nice
July 26, 2024
Updated review

It work very nice easy to put up, It only took maybe 10 min, wife and family love it, when I look to other big box ask few question. They never got back with me and your information made it easy for me to verify before my purchase and the deal was done

Date of experience: July 16, 2024

Little nervous, but look ok for now
June 11, 2024
Previous review

Little nervous, but look ok for now

Date of experience: May 31, 2024
Virginia
1 review
0 helpful votes
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Easy as blinds get!
July 26, 2024

I was looking for a set of blinds for my back door and I was unable to find any for my particular size and shape. I heard about blinds.com online and I was able to get my measurements and set everything accordingly. It took a couple of weeks to arrive, and once it got here it was a 2 man job to get it installed but every other step was a breeze.

Date of experience: July 15, 2024
Oregon
1 review
0 helpful votes
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LOVE my new blinds!
July 25, 2024

They were super easy to install and look gorgeous! Ordering and installing myself saved me around 3000$ from a bid i got with a local vendor.

Date of experience: July 15, 2024
Virginia
1 review
0 helpful votes
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Happpy
July 25, 2024

I am a repeat customer and the buying experience has always been easy and the shades have always fit well the blinds fit well and were easy ti install. The colors matched the room the way I wanted

Date of experience: July 15, 2024
Missouri
1 review
0 helpful votes
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Need more info on website
July 25, 2024

Would like info showing how the cell size is determined. It should be made clear what that measurement represents. I usually never order without a human contact

Date of experience: July 15, 2024
Virginia
1 review
0 helpful votes
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Florida Window Blinds
July 25, 2024

Fits and made well. I wish I had ordered the textured blinds to match the other blinds I have but I didn't see that option when I ordered this set.

Date of experience: July 15, 2024
Texas
1 review
0 helpful votes
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Trying
July 25, 2024

Still not satisfied, after having to reorder due to website not covering ordering for a skylight in a sloped ceiling and getting my reorder that don't quite cover the opening not sure how to proceed.
I follow all instructions from website and then person from customer service. Shades are to short and want expand to cover opening even though there seems to be some folds not fully expanded.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Nice website and the customer service was excellent. I will definitely be ordering again! Highly recommend this company.

Date of experience: July 14, 2024
Idaho
1 review
0 helpful votes
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J of Idaho
July 24, 2024

Nice website, packed well. Look wonderful in the room. Blinds came on time and shipped well. They need 100 characters in this space so I will continue to type until I have the amount required.

Date of experience: July 14, 2024
Washington
1 review
0 helpful votes
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Very easy and great value
July 24, 2024

Very easy website to order what we needed. Easy to install for someone that has done it in the past. Quality is very good..

Date of experience: July 14, 2024
Colorado
1 review
0 helpful votes
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Nice bit wxpensive
July 24, 2024

The custom blinds fit perfectly and were easy to install. The only reason I gave 4 instead of 5 stars is that they were expensive. Each cost about $500, no valance, and are made of a rectangular piece of fabric, 2 metal rods, and plastic hardware for installation. Seems pricey.

Date of experience: July 14, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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