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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
744
value
107
shipping
112
quality
2,557
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155,205 reviews

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Arkansas
1 review
0 helpful votes
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Nice product
November 6, 2024

So far so good! The blinds were easy to hang and look very nice. I will definitely be buying more from this company. They do a great job

Date of experience: December 12, 2024
Wisconsin
1 review
0 helpful votes
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House improvements
November 6, 2024

Great experience no struggles awesome quality easy to install. Highly recommended for whom would like to give a fresh look to your home

Date of experience: December 14, 2024
Michigan
1 review
0 helpful votes
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Good quality shade
November 6, 2024

Missing one small clip. But worked well by using an extra screw in the kit. Instructions were really good. Blind works as well as others that are 3x more expensive. Wish you could manufacture in the USA.

Date of experience: December 1, 2024
New Jersey
1 review
0 helpful votes
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Very Satisfied
November 6, 2024

The website worked well for ordering multiple sizes of the same product. We had four windows that all needed the same adjustable shade, but only two windows are the same size.

The shades work really well and look nice.

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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Great pro6
November 6, 2024

This is the second time I have ordered blinds from you. I've been very satisfied with both of the purchases I have made. Great quality and easy installation.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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Quality wood blinds!
November 5, 2024

Easy to navigate. Great prices. Premium wood. Sold product. Color match was spot on. Beautifully toned wood. I Would definitely recommend to friends and family.

Date of experience: November 18, 2024
New York
1 review
0 helpful votes
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Great shades, awful instructions
November 4, 2024

The instructions were awful. I had parts that I didn't know where they went. And the instructions for attaching the cord "guide/holder" were nonexistent.

Date of experience: November 20, 2024
North Carolina
1 review
0 helpful votes
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My shopping experience was easy, but I didn't receive the correct width to fit inside my window when I sent the correct measurements.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Awesome
November 4, 2024

Awesome experience. The help I received ordering was spectacular. Installation was a breeze. I will be ordering more soon.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Very Happy
November 3, 2024

Selecting and customizing my shade was super easy. Installation went better than expected. The shade works very and we are very pleased with our experience

Date of experience: December 8, 2024
Missouri
1 review
0 helpful votes
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Over and above
November 3, 2024

These blinds are top notch and easy to install. Your service is fast and reliable—- definitely our "go-to" for window treatments!
We didn't expect the blinds to come so soon- your service motto must be "under promise and over deliver". Thank you!

Date of experience: December 16, 2024
Florida
1 review
0 helpful votes
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Fantastic Service
November 3, 2024

Love the samples that helped me see it in my own space and make a decision. The measuring process was easy and thoroughly explained plus the ordering process was simple. Communication was clear during order delivery and it arrived on time in great condition. Pretty Easy to follow measuring instructions. Also, the free samples helped a lot in deciding.

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Fantastic
November 2, 2024

Eaeasy to install. No package issues. Product exactly as ordered. Look very nice in kitchen bay windows. Product arrived sooner than estimated, a plus.
Thanks!

Date of experience: November 7, 2024
California
2 reviews
0 helpful votes
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Replacement blind
November 2, 2024
Updated review

So how I must having the wrong measurements when I ordered the blind, it was exactly one inch to wide. I called and spoke to a very friend customer service person who took care of my issue. Blinds. Com replaced the blind with a new one the correct size at no expense to me. I was floored! It most likely was my error, but they were so nice and understanding and sent me the new blind and asked that I donate the blind that was the wrong size. I need up donating the original missed sized blind to Habitat for Humanity. I would highly recommend Blinds.com. Incredible hard to find customer service!

Date of experience: December 11, 2024

Great product
February 19, 2024
Previous review

Great product

Date of experience: February 18, 2024
Minnesota
1 review
0 helpful votes
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Daylight shade - middle 2 of 3
November 2, 2024

As always, excellent. The loop cord anchor did not work for this middle window shade. Sorry b ut I have no further comments.

Date of experience: December 10, 2024
Virginia
1 review
0 helpful votes
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Great service and quality product.
November 2, 2024

So easy to put an order together especially for blinds for our entire home. Used blinds.com about 9 or 10 yrs ago for vertical fabric blinds for a new sunroom. We were amazed how perfect the fit was and how easy they were to install.

Date of experience: October 23, 2024
New York
1 review
0 helpful votes
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Exactly what I ordered
November 2, 2024

Had a difficult time finding the color and blind I wanted. Had found it 2 weeks ago and when I went back to order I had a difficult time finding it again.

Date of experience: December 7, 2024
North Carolina
1 review
0 helpful votes
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I'm a repeat customer
November 2, 2024

I am very happy with blinds.com's products and service. I have made several orders and have been happy with all of them. I am sure I will be back.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Great great service
November 2, 2024

EASY TO ORDER, VERY RESPONSIVE WHEN WE CALLED. VERY VERY SATISFIED WITH MY ORDER AND THE WARRANTY ON THEIR PRODUCT, I HAVE BEEN RECOMMENDING THIS COMPANY SINCE I KNOW THEY ARE GREAT.

Date of experience: December 10, 2024
Iowa
1 review
0 helpful votes
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Seamless
November 2, 2024

Simple and easy to select color and enter dimensions when ordering. The installation was straight forward with no complications.
This is the second time I bought from blinds.com and I will do it again when I need more blinds.
Quality blinds with no hassles in ordering or installation.

Date of experience: December 9, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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