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Blinds.com

4.6

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
744
value
107
shipping
112
quality
2,554
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155,208 reviews

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Pennsylvania
1 review
0 helpful votes
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Great product
November 2, 2024
Updated review

Got what I needed at a good price and shipped fast. Didn't expect to receive as soon as I did. Originally stated would ship 4-6 weeks from order date but received 2 weeks after ordering.

Date of experience: October 22, 2024

Couldn't exactly find everything I was looking for...
September 15, 2024
Previous review

Couldn't exactly find everything I was looking for but pleased so far.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Love them!
November 1, 2024

Like the website is easy to use and explains everything like how to measure your window. Received my blinds and they're of great quality! I love them!

Date of experience: December 6, 2024
Maryland
1 review
0 helpful votes
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Blinds Headrail and clips.
November 1, 2024

Great service. I placed my order and received my order in a reasonable time frame. It was exactly what I ordered. The customer representative was very knowledgeable.

Date of experience: December 6, 2024
Kentucky
1 review
0 helpful votes
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New blinds
November 1, 2024

Website is easy to use and user friendly. Ordered blinds and 3 of the 6 blinds did not fit. The actual blinds were 1/4" wider than the top bracket. This should not happen.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Very customer friendly
October 31, 2024

I received someone else's order. I called Blinds.com and they made sure I received the blinds that I ordered. I did, and they are exactly right.
Someone is missing their order. Am I supposed to dispose of the blinds that were missent to me?

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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I've purchased before and had to CS and found everyone helpful and friendly. My Order was fast and efficient.
Online ordering is a breeze, thanks to the fast shipment of samples, it was easy to choose.

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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They took good care of me!
October 31, 2024
Updated review

I've ordered from Blinds.com several times over the years and always a good experience. The last time, there was a minor defect in one of my blinds and they took care of it promptly! I wouldn't hesitate to order from them again!

Date of experience: December 8, 2024

Great blinds and great price!
July 14, 2024
Previous review

I've used Blinds.com in the past for office blinds. The experience was very enjoyable, so I'm using Blinds.com again for my new home! The cost was more than half what my builder was going to charge. Sweet deal!

Date of experience: July 4, 2024
Oregon
1 review
0 helpful votes
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Great customer service. Great product
October 30, 2024

Good website easy to navigate - lots of great choice's- I have ordered 5 different blinds- will use this company again if I order more blinds

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Perfect size
October 30, 2024

Very good experience... user friendly
No issues with blinds, I just needed to clarify the size. Excellent customer service

Date of experience: December 7, 2024
Wisconsin
1 review
0 helpful votes
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Bali is a Reliable Brand
October 30, 2024

I was challenged to add to my shopping cart so I called Customer Service and then was able to add to my cart and place my order. Order arrived quickly. As it was the first time I attempted install of an aluminum blind, it was a bit of a challenge as the cordless blind brackets and holes did not line up with my 35 year old Bali blind this one replaced. Had to drill new holes but the drill body was a bit greater in diameter so the hole was at a slight angle inside the window frame which was drywall. I miss not having a valance with the blind.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great experience.
October 29, 2024

The blinds I ordered are great quality and the customer service was exceptional. I highly recommend blinds.com to those needing blinds for your home or office.

Date of experience: December 4, 2024
Wisconsin
1 review
0 helpful votes
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Great fitting blinds
October 29, 2024

Easy to shop for blinds. Website was easy to navigate. The whole process went smoothly.

I would recommend blinds.com to anyone needing replacement blinds for their home.

Date of experience: December 4, 2024
Georgia
1 review
0 helpful votes
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When we felt we may have made a mistake in he fabric we ordered, customer service offered to replace the drapes at no charge. The installer was able to install six large shades in less than an hour, very professionally.

Date of experience: December 3, 2024
Missouri
1 review
0 helpful votes
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Easy Ordering
October 29, 2024

What I liked is that Blinds.com filled my custom order and it arrived to the extra same measurements as I requested. And it fit the window perfectly. Yahoo! And it was delivered earlier than stated.

Date of experience: December 6, 2024
Washington
1 review
0 helpful votes
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Nice blinds at a reasonable price
October 28, 2024

Easy to order. Blinds were just as described. I'm very pleased with them. They match my room and provide the privacy and light blockage I desired.

Date of experience: December 2, 2024
Washington
1 review
0 helpful votes
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Nice assistance on phone from Mark, who is definitely human and not an AI bot. He was able to explain to me what I had done wrong on installation, and the easy fix available.

Date of experience: December 2, 2024
Alabama
1 review
0 helpful votes
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Good customer service
October 28, 2024

One of the blinds was damaged. After contacting the customer service I revived an email and a phone call. After a week the blind Wes reordered and replaced.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Beautiful Blinds
October 28, 2024

Your app is easy to work with and explains all I needed help with.we ordered some sets of blinds for our cabin and they match and look great! Getting ready to order a few more.

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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A great product and superior customer service.
October 28, 2024
Updated review

I ordered my blind and received it as promised. Because the window is over the kitchen sink the included wand was too short for me to reach over the counter. I called customer service and they had the factory send me a longer wand at no charge. Probably the best problem resolution experience I have ever had. This company should be proud of their product, their employees and their desire to give great service.

Date of experience: October 17, 2024

Great selection
September 9, 2024
Previous review

Great selection. A little hard to navigate between choices.

Date of experience: August 30, 2024
North Carolina
1 review
0 helpful votes
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Good Experience
October 28, 2024
Updated review

So far so good. Box arrived in good condition, no damage. Instructions were fairly simple and straightforward. Would buy from again.

Date of experience: October 17, 2024

So far so good
September 12, 2024
Previous review

So far so good

Date of experience: September 2, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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