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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Got what I needed at a good price and shipped fast. Didn't expect to receive as soon as I did. Originally stated would ship 4-6 weeks from order date but received 2 weeks after ordering.
Couldn't exactly find everything I was looking for but pleased so far.
Like the website is easy to use and explains everything like how to measure your window. Received my blinds and they're of great quality! I love them!
Great service. I placed my order and received my order in a reasonable time frame. It was exactly what I ordered. The customer representative was very knowledgeable.
Website is easy to use and user friendly. Ordered blinds and 3 of the 6 blinds did not fit. The actual blinds were 1/4" wider than the top bracket. This should not happen.
I received someone else's order. I called Blinds.com and they made sure I received the blinds that I ordered. I did, and they are exactly right.
Someone is missing their order. Am I supposed to dispose of the blinds that were missent to me?
I've purchased before and had to CS and found everyone helpful and friendly. My Order was fast and efficient.
Online ordering is a breeze, thanks to the fast shipment of samples, it was easy to choose.
I've ordered from Blinds.com several times over the years and always a good experience. The last time, there was a minor defect in one of my blinds and they took care of it promptly! I wouldn't hesitate to order from them again!
I've used Blinds.com in the past for office blinds. The experience was very enjoyable, so I'm using Blinds.com again for my new home! The cost was more than half what my builder was going to charge. Sweet deal!
Good website easy to navigate - lots of great choice's- I have ordered 5 different blinds- will use this company again if I order more blinds
Very good experience... user friendly
No issues with blinds, I just needed to clarify the size. Excellent customer service
I was challenged to add to my shopping cart so I called Customer Service and then was able to add to my cart and place my order. Order arrived quickly. As it was the first time I attempted install of an aluminum blind, it was a bit of a challenge as the cordless blind brackets and holes did not line up with my 35 year old Bali blind this one replaced. Had to drill new holes but the drill body was a bit greater in diameter so the hole was at a slight angle inside the window frame which was drywall. I miss not having a valance with the blind.
The blinds I ordered are great quality and the customer service was exceptional. I highly recommend blinds.com to those needing blinds for your home or office.
Easy to shop for blinds. Website was easy to navigate. The whole process went smoothly.
I would recommend blinds.com to anyone needing replacement blinds for their home.
When we felt we may have made a mistake in he fabric we ordered, customer service offered to replace the drapes at no charge. The installer was able to install six large shades in less than an hour, very professionally.
What I liked is that Blinds.com filled my custom order and it arrived to the extra same measurements as I requested. And it fit the window perfectly. Yahoo! And it was delivered earlier than stated.
Easy to order. Blinds were just as described. I'm very pleased with them. They match my room and provide the privacy and light blockage I desired.
Nice assistance on phone from Mark, who is definitely human and not an AI bot. He was able to explain to me what I had done wrong on installation, and the easy fix available.
One of the blinds was damaged. After contacting the customer service I revived an email and a phone call. After a week the blind Wes reordered and replaced.
Your app is easy to work with and explains all I needed help with.we ordered some sets of blinds for our cabin and they match and look great! Getting ready to order a few more.
I ordered my blind and received it as promised. Because the window is over the kitchen sink the included wand was too short for me to reach over the counter. I called customer service and they had the factory send me a longer wand at no charge. Probably the best problem resolution experience I have ever had. This company should be proud of their product, their employees and their desire to give great service.
Great selection. A little hard to navigate between choices.
So far so good. Box arrived in good condition, no damage. Instructions were fairly simple and straightforward. Would buy from again.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

