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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,568
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155,194 reviews

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Washington
1 review
0 helpful votes
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The Customer Service was Impressive! Associate was courteous, patient, knowledgeable, and very helpful. I'll recommend you to anyone looking for blinds,

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Faux Blinds
November 14, 2024

Hi,
Am a little dissatisfied with the Faux Blinds. I was under the impression that the material would be made of a durable plastic. I now realize they are made of a cardboard composite of some sort. Some of the slats are starting to warp from heat & it's winter time. Can't imagine what's going to happen when summer comes...

Date of experience: December 22, 2024
Oklahoma
3 reviews
0 helpful votes
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Good product
November 14, 2024

Finding S curve blinds without wands was daunting. Not all promo codes are apparent. I have purchased these type blinds before and like the fact that there are no draw-strings or wands involved with them. Considerably more expensive, but worth it to me.

Date of experience: December 19, 2024
Maryland
1 review
0 helpful votes
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Good service
November 14, 2024

First time using this company. I'll most definitely use again. We previously use another company but they are no longer in business. Glad we found Blinds.com

Date of experience: December 18, 2024
Iowa
1 review
0 helpful votes
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Easy & Perfect
November 13, 2024

I just needed one weirdly sized blackout cellular shade and Blinds.com made me one that is perfect!. Great easy to use site. Thanks

Date of experience: November 19, 2024
Oklahoma
1 review
0 helpful votes
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One blind was damaged
November 13, 2024

7 of the 8 blkinds I ordered were perfect.
Unfortunately one blind came with the guide string disconnected. I tried to reconnect the right guide string but the bling bnow looks lopsided. Please replace the one blind. I'm happy to return the deffective blind to you.

Date of experience: December 2, 2024
Oregon
1 review
0 helpful votes
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I don't want to leave a review
November 13, 2024

I don't want to leave a review but they won't stop emailing me until I do. And now this isn't long enough so I'm typing some more. This is ridiculous. I like the blinds u til this whole circus started

Date of experience: December 21, 2024
Indiana
1 review
0 helpful votes
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Blinds for New House
November 13, 2024

We were about to close on our newly built home and needed to get some window treatments. A relative suggested Blinds.com, so we measured all of the windows and ordered faux wood blinds online. It was so easy! In less than a week, we received all of the blinds and my husband was able to install them. They look amazing!

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Close to perfect
November 13, 2024

Love the shades. Work perfectly and went in smoothly. The Light Guards were a waste of money. Hoping these work for years to come.

Date of experience: December 17, 2024
Georgia
1 review
0 helpful votes
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I took advantage of a Black Friday code and paired it with a 25% rewards bonus from my credit card company. With that, I got some great blinds for over half off. They were shipped in a reasonable amount of time and measured exactly as ordered. The nightmare was figuring out the instructions. They were HORRIBLE, skipped stops, and the images were illegible. I ended up mounting the bracket backwards because there was no instructions at all for that as to what was front or back. I finally found a video on Youtube that set me straight. We got them installed and they look amazing. I got a pair of Advantage Cordless Blackout Cellular Shades. They really do black out. The cordless lifts and draws down easily. They are great blinds. My beef are the instructions and whoever wrote those should be fired. It cost a star.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Value purchase
November 12, 2024

Process super-easy, great price nad excellent quality product. Samples arrived fast, much easier -and cheaper- than the Levelors I oredered 30 years ago from Home Depot! Wish I needed more blinds.

Date of experience: December 17, 2024
Indiana
1 review
0 helpful votes
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Super easy to order, straight forward process. Many styles and colors available. Blinds arrived perfectly packaged, undamaged, and was surprised with the overall quality. Very happy with the results, will be buying more.

Date of experience: December 19, 2024
Iowa
1 review
0 helpful votes
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Garage blinds
November 12, 2024

Very easy ordering
Very fast shipping
Very easy installation

That's all I have to say.
But I will return and I certainly recommend Blinds.com.
Thank you! Steve

Date of experience: December 17, 2024
Louisiana
2 reviews
0 helpful votes
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Lot of options to choose from; color, style, operation, etc. Web site did great on explaining and showing me different options. Site was very easy to navigate through. Just took me time to decide on which blind and options to go with. I love the blinds I decided on. Followed on line instructions on how to measure and when received they fit great. Love them!

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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It should be easier to re-order something I have previously purchased via the site. I wanted to the exact same item I previously purchased, but my 'purchase history' didn't provide a way to do that.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Problem was UPS
November 10, 2024

I had four cartons in the order and the first carton kept getting returned to N. Carolina to a UPS facility. It took over 3 weeks to get that one carton with my constant calling of UPS and speaking to upper management/supervisors to get the carton to me. It even made it to Texas and then UPS returned it to N. Carolina again. Frustrating but had nothing to do with manufacturer - just delivery service.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Easy.
November 10, 2024

Repeat customer. Chose install this time. Loved my past order for different home 4 years ago. Easy to order. Quick turn around on order. Kay Wood

Date of experience: December 18, 2024
Florida
2 reviews
0 helpful votes
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Very easy shopping and ordering experience! Product is always as described. This order I had a little difficulty in understanding part of the instructions, but finally figured it out.

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
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Thank you Blinds.com
November 10, 2024

Blinds.com offers a wide variety of customizable window treatments with an easy-to-use online platform, competitive pricing, reliable customer service, and fast, accurate delivery.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Very good product
November 10, 2024

Excellent I placed the order. They were shipped in a timely manner. They look good the only problem is we measured each window as the company specified. They are very tight fitting but not enough to take dow and send back.

Date of experience: November 1, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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