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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,585
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155,178 reviews

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Wisconsin
1 review
0 helpful votes
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Easy and fast
February 6, 2025

So easy! A simple process and so many options to choose from
From options to measurement process this was easy and everything shipped quickly.
Products are nice quality and look great.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Easy peasy
February 6, 2025

Great discounts. Great products my clients thoroughly enjoy. Easy to install, look and function very well. Thank you immensely.

Date of experience: March 16, 2025
Arizona
2 reviews
0 helpful votes
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Beautiful shutters at good prices
February 6, 2025

We ordered 11 shutters for our new home and they fit perfectly and look awesome! They were fairly easy to install. We're glad we ordered from Blinds.com

Date of experience: March 1, 2025
North Carolina
1 review
0 helpful votes
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Nice probuct
February 5, 2025

Very well made, easy to order. The louvers tilt the wrong way. Anyone outside and below can look int the room. Levelor tilts the other way for greater security.

Date of experience: March 15, 2025
Arizona
1 review
0 helpful votes
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Great blinds
February 5, 2025

I like how user friendly is the app and how convenient it is to purchase, the installation videos and the easy way to install them

Date of experience: March 15, 2025
Texas
1 review
0 helpful votes
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Nellie
February 5, 2025

Easy to use website, clear communication, easy to follow installation instructions. Completely satisfied with a quality product.

Date of experience: March 15, 2025
Texas
1 review
0 helpful votes
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Wand
February 5, 2025

Mr. Reeve was a great help. Thanks again.Days after receiving wand mechanical mechanics broke. Called and service took care of. Mr. Reeves was very helpful. Had records of my conversations from order over a year ago. Very good service.

Date of experience: March 15, 2025
Colorado
1 review
0 helpful votes
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Shutter blinds.
February 4, 2025

Very happy with the results! Very easy to install. The shutter blinds make a big difference to the room and windows. Just takes a little patience from the order date. But that was expected.

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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New Bedroom Blinds
February 4, 2025

I find many options and styles to choose from on blinds.com. I am a repeat customer. I found the installation quite easy as I was replacing similar shades that I purchased 8 years ago.

Date of experience: March 11, 2025
Ohio
1 review
0 helpful votes
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Great value!
January 26, 2025

Easy selection process. Variety and overlap of product offerings are a bit confusing. Installation was very easy and blinds are very good quality.

Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
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Easy for DIY
January 25, 2025

Helpful measurement instruction video. Reasonable prices. Great selection. Easy to navigate and sort items on the website.

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Quick help
January 25, 2025

One of the blinds came broken and they quickly sent a new one. Customers service was wonderful and easy to talk to. Thank you for your help

Date of experience: March 4, 2025
South Carolina
1 review
0 helpful votes
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Great Experience!
January 23, 2025

Flawless experience. Make sure that you pay attention to all the instructions and follow them exactly. It was a seamless, flawless fit!

Date of experience: February 27, 2025
Nevada
1 review
0 helpful votes
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Blinds on the dime
January 22, 2025

Blinds.com is very easy to work with. The web site is easy to follow, the order process is efficient, and they keep you informed of the delivery progress.

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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Great shopping experience
January 22, 2025

Super easy to order! Good advice on how to measure...

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Overall, good experience with the order but mistook the description for tilted not completely rolling open and closed.

Date of experience: January 8, 2025

Site was easy to navigate and review items before and...
December 5, 2024
Previous review

Site was easy to navigate and review items before and during customization of actual blinds purchase

Date of experience: November 24, 2024
Missouri
1 review
0 helpful votes
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New House
January 18, 2025

I'm not very good at this. I am a senior citizen and it is hard for me to do this online shopping but it was very clear. After being in the same house for 40 years this is a new build and it is not ready yet so the blinds have not been put up. Praying all is good when they go up c

Date of experience: February 22, 2025
Illinois
1 review
0 helpful votes
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Easy to measure and order
January 18, 2025
Updated review

The instructions on how to measure were easy to follow. The blinds are beautiful and I've received many compliments. Love the discount applied.

Date of experience: January 7, 2025

Easy instructions on how to measure
December 4, 2024
Previous review

Easy instructions on how to measure. Love the discount applied.

Date of experience: November 23, 2024
Washington
1 review
0 helpful votes
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Replacement
January 18, 2025

Michael Steen was very helpful when we called for assistance. I asked about getting extra little "handles" to raise the blinds up and down as my my reach is different than my husbands and having 3 handles across would be helpful.

Date of experience: February 24, 2025
Delaware
2 reviews
0 helpful votes
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Paul was extremely helpful, and I would not have purchased without the fit guaranty and the sale price--thank you. However, we had talked about ordering one hanger to cover 3 windows w individually operated blinds. Did not get that and the blind has already been hung.

Date of experience: January 7, 2025

Paul was extremely helpful, and I would not have purchased...
December 3, 2024
Previous review

Paul was extremely helpful, and I would not have purchased without the fit guaranty and the sale price--thank you.

Date of experience: November 23, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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