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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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So easy! A simple process and so many options to choose from
From options to measurement process this was easy and everything shipped quickly.
Products are nice quality and look great.
Great discounts. Great products my clients thoroughly enjoy. Easy to install, look and function very well. Thank you immensely.
We ordered 11 shutters for our new home and they fit perfectly and look awesome! They were fairly easy to install. We're glad we ordered from Blinds.com
Very well made, easy to order. The louvers tilt the wrong way. Anyone outside and below can look int the room. Levelor tilts the other way for greater security.
I like how user friendly is the app and how convenient it is to purchase, the installation videos and the easy way to install them
Mr. Reeve was a great help. Thanks again.Days after receiving wand mechanical mechanics broke. Called and service took care of. Mr. Reeves was very helpful. Had records of my conversations from order over a year ago. Very good service.
Very happy with the results! Very easy to install. The shutter blinds make a big difference to the room and windows. Just takes a little patience from the order date. But that was expected.
I find many options and styles to choose from on blinds.com. I am a repeat customer. I found the installation quite easy as I was replacing similar shades that I purchased 8 years ago.
Easy selection process. Variety and overlap of product offerings are a bit confusing. Installation was very easy and blinds are very good quality.
Helpful measurement instruction video. Reasonable prices. Great selection. Easy to navigate and sort items on the website.
One of the blinds came broken and they quickly sent a new one. Customers service was wonderful and easy to talk to. Thank you for your help
Flawless experience. Make sure that you pay attention to all the instructions and follow them exactly. It was a seamless, flawless fit!
Blinds.com is very easy to work with. The web site is easy to follow, the order process is efficient, and they keep you informed of the delivery progress.
Overall, good experience with the order but mistook the description for tilted not completely rolling open and closed.
Site was easy to navigate and review items before and during customization of actual blinds purchase
I'm not very good at this. I am a senior citizen and it is hard for me to do this online shopping but it was very clear. After being in the same house for 40 years this is a new build and it is not ready yet so the blinds have not been put up. Praying all is good when they go up c
The instructions on how to measure were easy to follow. The blinds are beautiful and I've received many compliments. Love the discount applied.
Easy instructions on how to measure. Love the discount applied.
Michael Steen was very helpful when we called for assistance. I asked about getting extra little "handles" to raise the blinds up and down as my my reach is different than my husbands and having 3 handles across would be helpful.
Paul was extremely helpful, and I would not have purchased without the fit guaranty and the sale price--thank you. However, we had talked about ordering one hanger to cover 3 windows w individually operated blinds. Did not get that and the blind has already been hung.
Paul was extremely helpful, and I would not have purchased without the fit guaranty and the sale price--thank you.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

