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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Steven Osborne was courteous, knowledgeable, patient, and very helpful
Answered all our emails and calls promptly
A great experience thanks to Steven
Website easy to navigate. All went well, from first phone call to installation. I was very pleased with all contacts: measurements, more phone calls, and moving bed for installation.
It was pretty simple and to the point. I just hope the shipping is fast. The wood blinds look great in my dining room piano windows. They were easy to install.
EASY, UNDERSTANDABLE, AND OPTIONS! WHAT ELSE COULD YOU ASK FOR! MADE THE PLACE COMPLETE. ORDERING MORE SOON! THANK YOU BLINDS. COM
Quick and easy to find what we wanted. Love the chance to get a free sample, and SAVED us, because the color we thought we wanted did NOT match our home. The installation was quick and simple for a DIY guy like me, and they look BEAUTIFUL!
Simplicity done well. I extremely appreciated the service from the measurements and installation. He was amazing. Worked quietly around my oldest who was still sleeping during measurements. Always put booties on with my carpet and was quick. Thank you so much!
The blinds I received were perfect! Thank you so much! The fit was perfect with every window and had no issues with DIY. I will be using Blinds.com again, although I'm disappointed that my review requires 100 alphabet characters to leave a response.
Easy- breezy research and purchasing experience. Blinds arrived as promised & expected and were easy to install in our restuarant.
THANK YOU! We love the blinds. They let light in but also offer privacy- perfect for our living room. Shipping was quick.
I contacted Blinds.com, scheduled a measure appointment for a large, oversized, odd sized window. At first, things seemed to go "OK", not great as it took some time for the person to measure to finally make an appointment. I finally got thru that, ordered what I needed. Blinds were shipped to the property address. I scheduled the window install from the website as that seemed to be the only way I was able to communicate with them. Finally got a call from someone saying that installation would not be for a month. Completely unacceptable. I told the Customer Service agent that was unacceptable. She proceeded to tell me that in that case, they would not be installing at all. I paid for installation, never got it, called numerous times to customer service to no avail. Be very weary of using this company to do your blinds, or you may find yourself in the same situation I did. I finally contracted an outside installer to install the blinds. Never again would I ever do business with this company, period.
Easy to order, but the delivery dates given with the order were much later than when the blinds came. (The blinds came much earlier) It would have been nice to get a realistic date when I placed the order.
So far so good but I'm not thrilled that I have to have a measure appointment. I'm in a huge hurry for this shade so don't want to add time. It seems like a very simple measurement so don't know why I need an extra appointment.
Easy to order thanks
Not interested in giving more of a review. Thanks
Rather annoying you need 100 characters to move on.
Top notch ordering experience. Product came very timely and just as I ordered it. Easy install. Looks great. Thanks Bilnds. Com
Repeat customer. I have recommended Blinds.com to family and friends. Excellent Quality product and efficient service.
Easy and good. Customer service rep is always willing to find a resolution and provide the right information. Definitely I will refer others
Great site with good instructions on how to take a proper measurement of the window. I measured my window openings 3X, then placed my order. My blinds FIT PERFECTLY!
Website was easy to use and had great discounts. Product was very well packaged. Instructions were clear and concise. The clips are very sturdy as well as the draws. You definitely get what you pay for. They look fabulous.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

