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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,584
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155,179 reviews

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Canada
1 review
0 helpful votes
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Excellent Service
February 25, 2025

Steven Osborne was courteous, knowledgeable, patient, and very helpful
Answered all our emails and calls promptly
A great experience thanks to Steven

Date of experience: April 1, 2025
Arizona
1 review
0 helpful votes
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Excellent service
February 25, 2025

Website easy to navigate. All went well, from first phone call to installation. I was very pleased with all contacts: measurements, more phone calls, and moving bed for installation.

Date of experience: March 24, 2025
Minnesota
1 review
0 helpful votes
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It was pretty simple and to the point. I just hope the shipping is fast. The wood blinds look great in my dining room piano windows. They were easy to install.

Date of experience: March 30, 2025
Georgia
1 review
0 helpful votes
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GREAT EXPERIENCE!
February 21, 2025

EASY, UNDERSTANDABLE, AND OPTIONS! WHAT ELSE COULD YOU ASK FOR! MADE THE PLACE COMPLETE. ORDERING MORE SOON! THANK YOU BLINDS. COM

Date of experience: April 2, 2025
Kentucky
1 review
0 helpful votes
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Easy
February 20, 2025

Easy and lean. No hassle. No problems. Installation was a snap and the old vs. new functionality is exactly what I was looking for.

Date of experience: March 27, 2025
Utah
2 reviews
0 helpful votes
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GREAT value, EASY install!
February 18, 2025

Quick and easy to find what we wanted. Love the chance to get a free sample, and SAVED us, because the color we thought we wanted did NOT match our home. The installation was quick and simple for a DIY guy like me, and they look BEAUTIFUL!

Date of experience: March 25, 2025
Iowa
1 review
0 helpful votes
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Thanks
February 17, 2025

Thank you, ease of website functions was a plus factor. All of the blinds, 13 of them, installed without any hiccups. Thanks!

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Simple, Easy & Affordable
February 16, 2025

Simplicity done well. I extremely appreciated the service from the measurements and installation. He was amazing. Worked quietly around my oldest who was still sleeping during measurements. Always put booties on with my carpet and was quick. Thank you so much!

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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Blind upgrade
February 14, 2025

The blinds I received were perfect! Thank you so much! The fit was perfect with every window and had no issues with DIY. I will be using Blinds.com again, although I'm disappointed that my review requires 100 alphabet characters to leave a response.

Date of experience: March 21, 2025
Michigan
1 review
0 helpful votes
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Worth every penny!
February 14, 2025

Easy- breezy research and purchasing experience. Blinds arrived as promised & expected and were easy to install in our restuarant.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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As ordered!
February 14, 2025

THANK YOU! We love the blinds. They let light in but also offer privacy- perfect for our living room. Shipping was quick.

Date of experience: March 24, 2025
Tennessee
1 review
0 helpful votes
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I contacted Blinds.com, scheduled a measure appointment for a large, oversized, odd sized window. At first, things seemed to go "OK", not great as it took some time for the person to measure to finally make an appointment. I finally got thru that, ordered what I needed. Blinds were shipped to the property address. I scheduled the window install from the website as that seemed to be the only way I was able to communicate with them. Finally got a call from someone saying that installation would not be for a month. Completely unacceptable. I told the Customer Service agent that was unacceptable. She proceeded to tell me that in that case, they would not be installing at all. I paid for installation, never got it, called numerous times to customer service to no avail. Be very weary of using this company to do your blinds, or you may find yourself in the same situation I did. I finally contracted an outside installer to install the blinds. Never again would I ever do business with this company, period.

Date of experience: December 23, 2024
Arizona
1 review
0 helpful votes
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Came earlier than expected
February 12, 2025

Easy to order, but the delivery dates given with the order were much later than when the blinds came. (The blinds came much earlier) It would have been nice to get a realistic date when I placed the order.

Date of experience: March 22, 2025
Arizona
1 review
0 helpful votes
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I hate this question
February 11, 2025

So far so good but I'm not thrilled that I have to have a measure appointment. I'm in a huge hurry for this shade so don't want to add time. It seems like a very simple measurement so don't know why I need an extra appointment.

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
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Very happy
February 11, 2025

Easy to order thanks
Not interested in giving more of a review. Thanks
Rather annoying you need 100 characters to move on.

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Exceeded expectations
February 10, 2025

Top notch ordering experience. Product came very timely and just as I ordered it. Easy install. Looks great. Thanks Bilnds. Com

Date of experience: March 17, 2025
Georgia
1 review
0 helpful votes
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Excellent product and great support.
February 10, 2025

Repeat customer. I have recommended Blinds.com to family and friends. Excellent Quality product and efficient service.

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Excellent Customer Service
February 9, 2025

Easy and good. Customer service rep is always willing to find a resolution and provide the right information. Definitely I will refer others

Date of experience: March 16, 2025
Arizona
1 review
0 helpful votes
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Great experience with Blinds.com!
February 7, 2025

Great site with good instructions on how to take a proper measurement of the window. I measured my window openings 3X, then placed my order. My blinds FIT PERFECTLY!

Date of experience: January 25, 2025
Washington
1 review
0 helpful votes
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New blinds for my new windows
February 6, 2025

Website was easy to use and had great discounts. Product was very well packaged. Instructions were clear and concise. The clips are very sturdy as well as the draws. You definitely get what you pay for. They look fabulous.

Date of experience: March 20, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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