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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,576
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155,186 reviews

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North Carolina
1 review
0 helpful votes
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Easy ordering and quality product
April 16, 2025
Updated review

The website was very easy to navigate. There were many blind styles and colors to choose from. Delivery was quick and my installer was friendly and knowledgeable.

Date of experience: April 6, 2025

The website was easy to navigate
March 2, 2025
Previous review

The website was easy to navigate. There were a multitude of colors and patterns to choose from. Ordering was very simple.

Date of experience: February 19, 2025
New Jersey
1 review
0 helpful votes
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Excellent service
April 16, 2025
Updated review

Great product! Vertical fabric blinds. Installation was easy. Overall we loved it. We recommend if you include bottom chain with the panel.

Date of experience: April 6, 2025

Excellent value!
March 1, 2025
Previous review

Excellent value!

Date of experience: February 19, 2025
New Mexico
1 review
0 helpful votes
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Job well done
April 16, 2025
Updated review

Everything went very well from order to install the only thing that might have been better would have been communicating regarding the order. Install was easy and delivered took a bit longer than I thought it would.

Date of experience: April 6, 2025

All was easy
March 1, 2025
Previous review

All was easy

Date of experience: February 19, 2025
Washington
1 review
0 helpful votes
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High Quality Blinds
April 16, 2025
Updated review

Web site was easy to navigate, accurate description of products, blinds fit perfectly and high quality. Easy to install and arrived sooner than expected.

Date of experience: April 5, 2025

Site is easy to navigate
March 2, 2025
Previous review

Site is easy to navigate. Great variety of choices.

Date of experience: February 19, 2025
Florida
2 reviews
0 helpful votes
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Great company
April 16, 2025
Updated review

I love your company. Your website is so easy to use. The cellular shades are exactly what we wanted. I would definitely order from your company again. Thank you.

Date of experience: April 5, 2025

This is a great website
March 2, 2025
Previous review

This is a great website. It is so easy to find what you are looking for. Whoever set this site up did a fantastic job. I highly recommend the products and the sales are great. Will definitely order from them again.

Date of experience: February 19, 2025
Arizona
1 review
0 helpful votes
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White header and footer
April 16, 2025
Updated review

I was disappointed with the white header and footer. No where in the buying process did it mention this. Xxxxxxxxxxxxx34 50

Date of experience: April 5, 2025

I didn't see where to enter the lowest dimension for...
March 1, 2025
Previous review

I didn't see where to enter the lowest dimension for the width and the greatest dimension for the height.

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
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Easy breezy
April 16, 2025
Updated review

Relatively easy to install great price and looks fantastic sorry I can't think of anything else to say but I have to get to 100 characters

Date of experience: April 5, 2025

Seems easy and well designed website
March 1, 2025
Previous review

Seems easy and well designed website. Price is excellent being a sale of course

Date of experience: February 19, 2025
Arizona
1 review
1 helpful vote
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Not Impressed
April 16, 2025
Updated review

My order was lost in their system for over a month. Nobody did anything until I called to ask about delivery status. At that point they found and started processing my order. I haven't heard from anyone about scheduling the install I paid for as yet. I'm two months in on this order this far and still have my old blinds on my windows.

Date of experience: April 5, 2025

Easy to use and great promos!
February 22, 2025
Previous review

Easy to use and great promos!

Date of experience: February 12, 2025
Washington
1 review
0 helpful votes
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Short blind replaced
April 16, 2025
Updated review

I received my replacement for a too short blind quickly. I appreciate Blinds. Com for great customer service this is my 2nd order.

Date of experience: April 5, 2025

This is my 3rd order from Blinds.com, I have received...
March 2, 2025
Previous review

This is my 3rd order from Blinds.com, I have received friendly, competent service each time. I appreciate that my original order from 2015 is still in your system for reference. The agents seem knowledgeable and are able to help, suggest and guide me to get things just right.

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Being able to price the various samples that I was able to order and see the samples in various times of the day on my windows helped me make the right decision on my blinds. I am glad I called back to add 1/2" extra to the length like my part-time employee told me to. I feel everyone should do this for Cellular Blinds. The binds fit well and look beautiful in my home office. I used the date my client who does construction installed my Bali Light Filtering Blinds in the Cosmopolitan Style in the White Lace Color.

Date of experience: March 27, 2025

Matthew was such a great help
March 2, 2025
Previous review

Matthew was such a great help. Your website and samples were wonderful. Your video was great also.

Date of experience: February 19, 2025
Oklahoma
1 review
0 helpful votes
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Exceeded my expectations
April 15, 2025
Updated review

It was easy to order, and the fit is perfect! The quality is great, and I am very happy with my blinds. Extremely easy to install.

Date of experience: April 5, 2025

Easy to navigate site
February 26, 2025
Previous review

Easy to navigate site

Date of experience: February 16, 2025
France
1 review
0 helpful votes
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Great customer service
April 15, 2025
Updated review

The blinds were delivered on time to my door steps, and were easy to install. No damages so I am pleased with the product and service that I received from Blinds. Com

Date of experience: April 5, 2025

User friendly website
March 1, 2025
Previous review

User friendly website. Now waiting for the delivery

Date of experience: February 19, 2025
Louisiana
1 review
0 helpful votes
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Great resource, but be careful
April 15, 2025
Updated review

Searching for specific sizes seems user friendly at first, but often shows products that are not actually available with the searched specifications

Date of experience: April 5, 2025

I'm very glad I finally found a solution that will...
March 1, 2025
Previous review

I'm very glad I finally found a solution that will work.

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
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Outstanding experience!
April 15, 2025
Updated review

Perfect fit and color plus quick shipment!
Very impressed with the ease of ordering. Love the top down bottom up feature.

Date of experience: April 5, 2025

Easy to use website!
March 1, 2025
Previous review

Easy to use website!

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Great Company
April 15, 2025
Updated review

I ordered a replacement blind for one that had gotten damaged and I was very satisfied with every aspect from ordering to installation.

Date of experience: April 5, 2025

I needed a replacement for a four year old blind that...
March 1, 2025
Previous review

I needed a replacement for a four year old blind that the dog chewed up. It was really easy to go online and find my old order and get the details. I was able to order the exact blind that was damaged.

Date of experience: February 19, 2025
South Carolina
1 review
0 helpful votes
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Perfect
April 15, 2025
Updated review

The process of ordering them and even installing them is very straightforward, quick, and easy. Highly satisfied and I will buy from them again every time.

Date of experience: April 5, 2025

Very straight forward, quick, and easy to use website
February 26, 2025
Previous review

Very straight forward, quick, and easy to use website. I will recommend it to anyone looking for blinds.

Date of experience: February 15, 2025
Iowa
1 review
0 helpful votes
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Thankyou
April 15, 2025
Updated review

Great product. Easy to order and assemble. Received at home in a timely manner to my home. The color of the blinds were exactly what was needed.

Date of experience: April 5, 2025

Easy to order
February 25, 2025
Previous review

Easy to order. Quality product.

Date of experience: February 15, 2025
California
1 review
0 helpful votes
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Blind review
April 15, 2025
Updated review

Blinds were perfect I just should've ordered blinds with more privacy and we are working on that right now thanks. Everything is going good

Date of experience: April 5, 2025

Thelma was a big help
March 1, 2025
Previous review

Thelma was a big help

Date of experience: February 18, 2025
New Mexico
1 review
0 helpful votes
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Levelor dual cell blackout blinds
April 15, 2025
Updated review

Website was easy to use. Good videos on how to measure. Shipped and received within estimated time. One third the cost of custom blinds at local shops.

Date of experience: April 5, 2025

I just ordered 6 blinds from blinds.com
March 1, 2025
Previous review

I just ordered 6 blinds from blinds.com. The website was easy to navigate. The "how to measure" videos were helpful.

Date of experience: February 18, 2025
Virginia
1 review
0 helpful votes
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Great Product
February 27, 2025

Have used Blinds. Com before and found them to be good quality and excellent customer service- pretty easy to install. This is our second house using Blinds. Com

Date of experience: April 3, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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