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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Professional on the phone and good quality on products. Customer service 100% No problem with my delivery and everything complete.
3rd time buying from blinds.com and always super good experience 100% recommend.
I measured the blinds as the website directed and they ended up being a perfect fit. The website is very easy to navigate. The blinds came on-time, easy to follow instructions and simple installation. I wouldn't hesitate to purchase again.
Customer service was helpful over the phone and the website is very easy to navigate.
The website is super user friendly. Apparently, in my old house the windows are not made evenly so the blind did not fit. The blind looked beautiful and Im disappointed I won't be able to use it
Super easy excited to see how the blinds turn out
Easy as cake! Piece of pie too! Went from dingy old white to cherry wood! What's big change. Quick turn around and easy to install! I didn't even need directions! I work for NASA!
We ordered 6 sets of blinds. One set had no hardware. We had to wait about 10 days for it, and then go thru setting up another install appoint. Other than that the whole ordering and install process was 5 star.
I am redoing a bedroom and am in the process of painting walls, slider, door, trim as well as whitewashing the beams. The installation of the blinds will occur after the painting is finished.
Fairly easy directions for measuring. I Definitely needed color samples to match colors, which arrived quickly. I have previously purchased vertical blinds for other sliding doors and they are very attractive.
Blinds were as described and look great. We measured ourselves and fit was perfect. Installation was straightforward.
Smooth transaction online and with phone operator
These shades are perfect! They fit exactly to my window, they look amazing, and they are easy to operate. I love my cordless cellular shades and 10/10 would recommend.
It was so easy to measure and order my blinds so they fit exactly in my windows. My windows are not standard size so this was a great option for me.
The blinds arrived quickly. They were easy to install, and work really well. They were a great value for the money. I like the lift feature without the strings. It makes them so much easier to use.
I thought the process was a bit confusing, I took a chance on my own measuring skills and following directions. Although I ended up ordering and receiving my shutters an inch and a half off on height I was able to make it work!
They look great!
Good product lines, sales provide great prices. Lots of options & free shipping. No problems here. 🤗 Have used many times.
Love the ease and simplicity of ordering from Blinds.com, super sales, great selections
Measuring was easy along with ordering. Wish quality was a smidge better and they blocked light a bit more, but overall we're happy with them.
I wish the measuring how to was a bit easier to find, but other wise, good experience.
I ordered 4 shades and 3 of the four didn't fit. Blinds. Com replaced all 3 at no extra charge and I didn't need to send the originals back. The replacements were the proper size and I got them pretty quickly. Excellent customer service.
Very easy to order. Hopefully quality will be good and installing them will be just as easy!
Great products. Exactly as ordered. Installed three blinds in about 15 minutes. Will definitely try blinds. Com for future purchases.
Many options available. Pricing implications of different choices were always noted. Good instructional videos to help me decide.
Very easy to install, look great, arrived very well packaged, easy to follow instructions. Great colour, all blinds fit very well.
Easy to order, will advise once delivered
I had some questions about the installation of the brackets on the type of window I had. I got a very patient customer service rep who gave me valuable feedback.
Easy site to use, good directions on measuring.
I've been a customer of blinds. Com more than 5 years. It took a while to get it but I loved the Quality of job.
The dimensions was very accurate and the material is very nice and clean.
I ve been used so many years
The blinds quality and accuracy never disappoints me
Customer service was great! The product arrived with out a hitch. However, the product itself is not as good as I had hoped for the money. The blinds don't all close completely, and the wand is very stiff! But, that is no fault of customer service!
I purchased from Blinds.com over the past four years. I have been very happy with most products and definitely with customer service!
Very nice customer services. Received 3 blinds that were miscalculated on my end and they were able to help me get three more with no cost.
I would buy again and again. Blind is perfect and the price couldn't be beat. I checked other stores and it would've been at least double.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

