Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,572
This company does not typically respond to reviews

Instant Feedback

155,190 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Francisco R.
Unfollow Francisco R.
Share Review
Report Review

Experience with Blinds. Com
April 17, 2025
Updated review

Professional on the phone and good quality on products. Customer service 100% No problem with my delivery and everything complete.

Date of experience: April 7, 2025

3rd time buying from blinds.com and always super good...
February 25, 2025
Previous review

3rd time buying from blinds.com and always super good experience 100% recommend.

Date of experience: February 15, 2025
California
1 review
0 helpful votes
Follow Brent L.
Unfollow Brent L.
Share Review
Report Review

Easy transaction, great fit, nice appearance
April 17, 2025
Updated review

I measured the blinds as the website directed and they ended up being a perfect fit. The website is very easy to navigate. The blinds came on-time, easy to follow instructions and simple installation. I wouldn't hesitate to purchase again.

Date of experience: April 7, 2025

Customer service was helpful over the phone and the...
February 27, 2025
Previous review

Customer service was helpful over the phone and the website is very easy to navigate.

Date of experience: February 16, 2025
Maryland
1 review
0 helpful votes
Follow Crystal G.
Unfollow Crystal G.
Share Review
Report Review

The website is super easy to use
April 17, 2025
Updated review

The website is super user friendly. Apparently, in my old house the windows are not made evenly so the blind did not fit. The blind looked beautiful and Im disappointed I won't be able to use it

Date of experience: April 7, 2025

Super easy excited to see how the blinds turn out
March 3, 2025
Previous review

Super easy excited to see how the blinds turn out

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
Follow JOHN E.
Unfollow JOHN E.
Share Review
Report Review

Good blinds
April 17, 2025
Updated review

Easy as cake! Piece of pie too! Went from dingy old white to cherry wood! What's big change. Quick turn around and easy to install! I didn't even need directions! I work for NASA!

Date of experience: April 7, 2025

Works well!
February 27, 2025
Previous review

Works well!

Date of experience: February 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Judi S.
Unfollow Judi S.
Share Review
Report Review

Zebra blinds
April 17, 2025
Updated review

We ordered 6 sets of blinds. One set had no hardware. We had to wait about 10 days for it, and then go thru setting up another install appoint. Other than that the whole ordering and install process was 5 star.

Date of experience: April 7, 2025

Very easy to order!
March 1, 2025
Previous review

Very easy to order! Thanks!

Date of experience: February 19, 2025
California
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

Haven't installed yet.
April 17, 2025
Updated review

I am redoing a bedroom and am in the process of painting walls, slider, door, trim as well as whitewashing the beams. The installation of the blinds will occur after the painting is finished.

Date of experience: April 7, 2025

Fairly easy directions for measuring
February 27, 2025
Previous review

Fairly easy directions for measuring. I Definitely needed color samples to match colors, which arrived quickly. I have previously purchased vertical blinds for other sliding doors and they are very attractive.

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

Great blinds
April 17, 2025
Updated review

Blinds were as described and look great. We measured ourselves and fit was perfect. Installation was straightforward.

Date of experience: April 7, 2025

Smooth transaction online and with phone operator
March 1, 2025
Previous review

Smooth transaction online and with phone operator

Date of experience: February 18, 2025
Minnesota
1 review
0 helpful votes
Follow Cate R.
Unfollow Cate R.
Share Review
Report Review

I am in love with my space again!
April 17, 2025
Updated review

These shades are perfect! They fit exactly to my window, they look amazing, and they are easy to operate. I love my cordless cellular shades and 10/10 would recommend.

Date of experience: April 6, 2025

It was so easy to measure and order my blinds so they...
February 28, 2025
Previous review

It was so easy to measure and order my blinds so they fit exactly in my windows. My windows are not standard size so this was a great option for me.

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Share Review
Report Review

Great Blinds
April 17, 2025
Updated review

The blinds arrived quickly. They were easy to install, and work really well. They were a great value for the money. I like the lift feature without the strings. It makes them so much easier to use.

Date of experience: March 1, 2025

FINE AND DANDY
February 27, 2025
Previous review

FINE AND DANDY

Date of experience: February 17, 2025
Tennessee
1 review
0 helpful votes
Follow Lester M.
Unfollow Lester M.
Share Review
Report Review

My Levolor plantation shutters
April 17, 2025
Updated review

I thought the process was a bit confusing, I took a chance on my own measuring skills and following directions. Although I ended up ordering and receiving my shutters an inch and a half off on height I was able to make it work!
They look great!

Date of experience: April 6, 2025

EASY TO WORK WITH
February 27, 2025
Previous review

EASY TO WORK WITH

Date of experience: February 17, 2025
North Carolina
1 review
0 helpful votes
Follow WS W.
Unfollow WS W.
Share Review
Report Review

Great blinds
April 16, 2025
Updated review

Good product lines, sales provide great prices. Lots of options & free shipping. No problems here. 🤗 Have used many times.

Date of experience: April 6, 2025

Love the ease and simplicity of ordering from Blinds.com,...
February 24, 2025
Previous review

Love the ease and simplicity of ordering from Blinds.com, super sales, great selections

Date of experience: February 14, 2025
Georgia
1 review
0 helpful votes
Follow Jacki G.
Unfollow Jacki G.
Share Review
Report Review

They work & are affordable
April 16, 2025
Updated review

Measuring was easy along with ordering. Wish quality was a smidge better and they blocked light a bit more, but overall we're happy with them.

Date of experience: April 6, 2025

I wish the measuring how to was a bit easier to find,...
February 26, 2025
Previous review

I wish the measuring how to was a bit easier to find, but other wise, good experience.

Date of experience: February 16, 2025
New Mexico
1 review
0 helpful votes
Follow Judith G.
Unfollow Judith G.
Share Review
Report Review

Good deal
April 16, 2025
Updated review

I ordered 4 shades and 3 of the four didn't fit. Blinds. Com replaced all 3 at no extra charge and I didn't need to send the originals back. The replacements were the proper size and I got them pretty quickly. Excellent customer service.

Date of experience: March 26, 2025

Very easy to order
March 2, 2025
Previous review

Very easy to order. Hopefully quality will be good and installing them will be just as easy!

Date of experience: February 20, 2025
California
1 review
0 helpful votes
Follow Clark C.
Unfollow Clark C.
Share Review
Report Review

Easiest install of blinds I've ever experienced.
April 16, 2025
Updated review

Great products. Exactly as ordered. Installed three blinds in about 15 minutes. Will definitely try blinds. Com for future purchases.

Date of experience: April 6, 2025

Many options available
February 27, 2025
Previous review

Many options available. Pricing implications of different choices were always noted. Good instructional videos to help me decide.

Date of experience: February 17, 2025
California
1 review
0 helpful votes
Follow lynne b.
Unfollow lynne b.
Share Review
Report Review

Lovely blinds
April 16, 2025
Updated review

Very easy to install, look great, arrived very well packaged, easy to follow instructions. Great colour, all blinds fit very well.

Date of experience: April 6, 2025

Easy to order, will advise once delivered
March 1, 2025
Previous review

Easy to order, will advise once delivered

Date of experience: February 18, 2025
Illinois
2 reviews
0 helpful votes
Follow Jerome H.
Unfollow Jerome H.
Share Review
Report Review

Good Service
April 16, 2025
Updated review

I had some questions about the installation of the brackets on the type of window I had. I got a very patient customer service rep who gave me valuable feedback.

Date of experience: April 6, 2025

Easy site to use, good directions on measuring
March 1, 2025
Previous review

Easy site to use, good directions on measuring.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
Follow Rhayoung K.
Unfollow Rhayoung K.
Share Review
Report Review

Great quality
April 16, 2025
Updated review

I've been a customer of blinds. Com more than 5 years. It took a while to get it but I loved the Quality of job.
The dimensions was very accurate and the material is very nice and clean.

Date of experience: April 6, 2025

I ve been used so many years The blinds quality and...
February 27, 2025
Previous review

I ve been used so many years
The blinds quality and accuracy never disappoints me

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
Follow Shelley O.
Unfollow Shelley O.
Share Review
Report Review

Customer service and product
April 16, 2025
Updated review

Customer service was great! The product arrived with out a hitch. However, the product itself is not as good as I had hoped for the money. The blinds don't all close completely, and the wand is very stiff! But, that is no fault of customer service!

Date of experience: April 6, 2025

I purchased from Blinds.com over the past four years
February 27, 2025
Previous review

I purchased from Blinds.com over the past four years. I have been very happy with most products and definitely with customer service!

Date of experience: February 16, 2025
California
1 review
0 helpful votes
Follow Brian R.
Unfollow Brian R.
Share Review
Report Review

Everything fits perfectly
April 16, 2025
Updated review

Very nice customer services. Received 3 blinds that were miscalculated on my end and they were able to help me get three more with no cost.

Date of experience: April 6, 2025

Quick and easy great deal
March 2, 2025
Previous review

Quick and easy great deal

Date of experience: February 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

Perfect fit
April 16, 2025
Updated review

I would buy again and again. Blind is perfect and the price couldn't be beat. I checked other stores and it would've been at least double.

Date of experience: April 6, 2025

Easy to use
February 27, 2025
Previous review

Easy to use. Will use again! Dave Ramsey recommended.

Date of experience: February 16, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
See all photos