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Blinds.com Reviews Summary
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My wife and I ordered blinds for our entire house. When I ordered them off the site I measured each window and ordered them correctly. I also ordered the valance for each window as well. When the products made it to my home everything fit perfect except for the valances. They were cut short half an inch on the ends. I called blinds. Com and they were professional and replaced them for free and made sure to ship out extra clips just in case the old ones broke once I took the old valance down.
Nice product, easy to install. I am a repeat buyer. Will come back again on the future keep up the good work
The blinds look great! Very easy to find what you want and check out! Fast delivery. I ordered 3 blinds but have only installed 2 so that is the only reason for the 4 stars.
Good website, easy to place order, good communication following order placement. Have placed two orders and we're very pleased.
Received both(2) shades (delayed one and then reorder). Have not opened reorder. What do I do now?
Ive ordered a few times and all have been fine. I will order again and will recommend you to all my friends. Thanks for the great customer service
I ordered samples, which came quickly--I'm so glad I did because we previously picked a fabric for our roller shades that I wasn't originally intending to buy; actually seeing the fabric made all the difference, and I know we will be satisfied with our selection. The website is easy to use, and I'm so excited for our roller shades! UPDATE: We received our roller shades, and they are all installed. Installation was a piece of cake, and I love seeing our completed windows in our house every day.
Plenty of options, lots of sample images, easy to customize.
Super easy to order and quick to ship. Easy install and they look great I will recommend you all for friends and family and will buy again. Thank you
The best place to buy shades It's my second time I am very happy with the product and service.
Thanks
The blinds were easy to order and fit my office window perfectly. The web site was easy to use, there was a nice selection of types of blinds to choose from and simple instructions. Thanks!
I chose Blinds.com because of the promo codes. The installation went smoothly with no problems.
Ln hindsight l would order the shades with cords vs pull down tabs.
L am pleased at the amount of light and outside heat that is blocked in our living room that faces south. Conversally the blinds also retains heat ftom our heater.
Best retailer for pricing and sizes in the options I was looking for. Accurate customization, fast delivery. Will use this company for future blind purchases.
Best selection, great quality. We have now replaced every blind in our house. Great blinds, Great fit, Fast shipping!
I stupidly did not follow the measurement advice given on the website and ended up measuring incorrectly, (was off by a millimeter). I cannot believe what a seamless customer service experience I had with this company. The replacement not only cam free of charge but within days! Lovely blinds and a company that I can definitely stand behind. Thank you Blinds.com!
The web site was easy to use. I just followed the directions how to measure the fit. The blindes arrived individually boxed with the hardware needto install them and the blinds fit my windows perfectly.
Hi. Deborah. Thank you for choosing us for your window covering project. I love to hear this! I am so happy to hear the product fits your window perfectly.
Good overall product, easy installation instructions. Bought motorized. Blinds for three sliding glass doors. Using the app to program when to open and close is great.
Michael was so helpful and patient with me. I am a first time customer as was very pleased with the ordering experience.
Quality product. Arrived cut to exact ordered dimensions. Very easy to install. Very easy to operate.
Great service, easy to navigate, prices are great. Will order again. Great looking and high quality.
This company has great service available for help and advice, good products, and the guarantee of replacement of blinds that were miss-ordered. Love this company!
From the business
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Courtney. Thank you so much for sharing your experience. I am so happy to hear a member of our Customer Service team was able to help with the mis-measured product. This is what we love to hear!