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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,585
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155,178 reviews

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Kentucky
1 review
0 helpful votes
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High quality
February 28, 2022

Website was very easy to navigate and understand. The blinds that I ordered arrived on time and were exactly the dimensions that I ordered as well.

Date of experience: February 28, 2022
New York
2 reviews
0 helpful votes
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Great product
February 28, 2022

Great deal would recommend to all my friends and family could work on the price a bit. Let me know if you have any rebates

Date of experience: February 27, 2022
Utah
1 review
0 helpful votes
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Happy
February 27, 2022

Very easy to order.
Great product and installing was easy. We used them in the whole house. Customer service is great..

Date of experience: February 27, 2022
Minnesota
1 review
0 helpful votes
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Awesome
February 27, 2022

Easy to use website. Have ordered before and really appreciated the customer service as well as the quality of the product

Date of experience: February 27, 2022
North Carolina
1 review
0 helpful votes
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Love it
February 27, 2022

It was easy and fast i got what i was looking for where i couldnt find it in stores so awesome love it

Date of experience: February 27, 2022
Ohio
1 review
0 helpful votes
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Highly recommend!
February 27, 2022

Custom fit blinds that are equal to or better quality of the big box stores, for the same price. I'm extremely pleased and will buy from them again

Date of experience: February 27, 2022
District of Columbia
1 review
0 helpful votes
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Excellent product
February 27, 2022

Very helpful online shopping tools very pleased with the checkout process. The Heritage Aluminum blind was custom fit, and it was perfect.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Very good experience
February 26, 2022

Good experience. Excellent products, fair prices and prompt delivery. Was unfamiliar w the site but very pleased we chose it.

Date of experience: February 26, 2022
Arizona
1 review
0 helpful votes
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Great products
February 26, 2022

Was easy to order and navigate. My order arrived earlier than stated. Very easy to install. I am very happy with my new blinds.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Great service
February 26, 2022

Easy and fast. Satisfied completely. Highly recommend. Blinds are well made and easy to hang. Thank you.

Date of experience: February 26, 2022
Georgia
1 review
0 helpful votes
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Great selection, and good information. We were so proud of how they looked when we got them installed. We were able to do it ourselves and we love them.

Date of experience: February 26, 2022
Nebraska
2 reviews
0 helpful votes
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Blinds
February 26, 2022

Great! I have always been satisfied with Blinds.com. The blinds look great! I have ordered before and have always been satisfied with Blinds.com. I recommend them to my sister who thought they look really good.

Date of experience: February 26, 2022
Minnesota
2 reviews
0 helpful votes
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Bathroom blinds
February 26, 2022

They look wonderful. Just new blinds freshened in the bathroom freshened the room. They were easy to order as well as to install

Date of experience: February 26, 2022
South Carolina
1 review
0 helpful votes
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Happy Repeat Customer
February 26, 2022

I have order many items from Blinds.com over the years and have always loved the selection of products available as well as the ease of making my purchases. Also the quality, fit and finish has been excellent. I will continue to make my window/door covering purchases from Blind.com. Thank you!

Date of experience: February 26, 2022
Virginia
1 review
0 helpful votes
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Blinds are great however...
March 28, 2022
Updated review

The blinds are great I recieved the 1 inch wood blinds however the shipping speed is extremely slow. They had to update my shipping time twice and it took forever just to get the first shipping time, now since they couldn't meet that deadline I'm still waiting. See if Amazon is shipping anything sooner.

Blinds.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2022
SocialCare .. — Blinds.com Rep
over a year old

Hi there. I am so sorry the shipping time took longer than expected. If there is anything we can do to turn your 3-star experience into a 5-star experience, please reach out to me at [email protected]. I am happy to help! --Jessica N


Nice and quick and sales are wonderful
December 30, 2021
Previous review

Nice and quick and sales are wonderful

Date of experience: December 30, 2021
Nevada
1 review
0 helpful votes
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Was very good, this is my 2nd order, color is perfect and matches my curtain, I like the mini blinds for my bedroom.

Date of experience: February 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Perfect accent for our room
February 25, 2022

Very helpful Chat, especially with color selection. Very pleased with sizing and fabric.
Very well made and easy to install. This is the second time I have ordered from Blinds.com. Will order any future window dressing from them without question.

Date of experience: February 25, 2022
Montana
2 reviews
0 helpful votes
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It was easy to order the blinds I wanted. The instructions on the website were clear and the ordering process is well designed.

Date of experience: February 25, 2022
New Hampshire
1 review
0 helpful votes
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Great
February 25, 2022

Easy to order and great quality. I have already told my friends what an amazing product you offer. What is nice the color guide online is exactly the color I anticipated. Thank you!

Date of experience: February 25, 2022
Washington
1 review
0 helpful votes
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Easy as it gets
February 25, 2022

EZ. Lots of choices, but simple to navigate the site. The fit was perfect and the shades seem to be very good quality. The top down-bottom up movement is flawless. A good buy.

Date of experience: February 24, 2022

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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