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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,567
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155,195 reviews

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Texas
1 review
0 helpful votes
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Great Blinds!
April 18, 2025
Updated review

We ordered several sets of blinds and are very happy with them! They look nice and were easy to install. We will be repeat customers!

Date of experience: April 8, 2025

Easy and efficient
March 1, 2025
Previous review

Easy and efficient

Date of experience: February 19, 2025
Kentucky
1 review
0 helpful votes
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LIVING ROOM
April 18, 2025
Updated review

Satisfied with the blinds for our living room. I did not realize the cells were a different size than those i installed in my bedroom, but I and my husband are happy with them and have ordered additional blinds for adjacent rooms.

Date of experience: April 8, 2025

Simple, quick and easy!
March 1, 2025
Previous review

Simple, quick and easy! Prior purchaser and I love the blinds installed in my bedroom!

Date of experience: February 19, 2025
North Carolina
1 review
0 helpful votes
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Great blinds, great price!
April 18, 2025
Updated review

Found Blinds. Com while searching for blinds. They had a 50% sale and had the blinds I was looking for. Received them in appropriate time and in great condition. Very happy how they look and perform.

Date of experience: April 8, 2025

Nice choices, great deal!
March 1, 2025
Previous review

Nice choices, great deal! Easy navigation.

Date of experience: February 19, 2025
California
1 review
0 helpful votes
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Experience with blinds not that good
April 18, 2025
Updated review

The guy who gave blinds advices just wanted me to purchase expensive ones, and when I decided to degrade to some normal materials, his tone was not that friendly, and said it would look cheap. The another guy who came to install the blinds was indifferent, not having a good service attitude all the way. It is only when I gave tips to him that he smiled sincerely. Overall the experience is not good for me.

Date of experience: March 17, 2025

So forth it's ok
March 1, 2025
Previous review

So forth it's ok.

Date of experience: February 18, 2025
Michigan
2 reviews
0 helpful votes
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Prompt delivery and a good product.
April 18, 2025
Updated review

I was pleased with the straightforward installation process. Fit perfectly and operate well. The product looks as advertised, and we will see how long they last.

Date of experience: April 8, 2025

Good price, easy to order
March 1, 2025
Previous review

Good price, easy to order.

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
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Great job
April 18, 2025
Updated review

Great experience, Will buy from again*********************************************************************************++++

Date of experience: April 8, 2025

Great prices and service
March 1, 2025
Previous review

Great prices and service

Date of experience: February 19, 2025
South Carolina
1 review
0 helpful votes
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Beautiful Product
April 18, 2025
Updated review

Product is wonderful unfortunately I measured the length 2 inches too short, which disappointed me, but I was able to adjust how high I hung them to accomplish the goal of the vertical blind sitting on the window sill.

Date of experience: April 8, 2025

Best prices ever!
March 1, 2025
Previous review

Best prices ever!

Date of experience: February 18, 2025
Kentucky
1 review
0 helpful votes
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Not worth the price
April 18, 2025
Updated review

Quality not worth the price— shade color not totally matching. Wife wanted them and that's all that really matters because she's happy.

Date of experience: March 19, 2025

Easily maneuverable steps to design your blinds and...
February 27, 2025
Previous review

Easily maneuverable steps to design your blinds and then seeing how the finished product looks on your window made it easier to select a compatible color and design to correspond with the background.

Date of experience: February 17, 2025
Florida
2 reviews
1 helpful vote
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Repeat customer
April 18, 2025
Updated review

I was very happy to order new blind. It was quick and easy. I would order from here again. I had ordered years ago and had blinds with no wand and now I had to get a wand to open the blind. I would much rather have no wand. Not sure why they changed that.

Date of experience: April 7, 2025

Easy to shop for mini blinds
March 4, 2025
Previous review

Easy to shop for mini blinds

Date of experience: February 21, 2025
Louisiana
2 reviews
0 helpful votes
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Perfect Fit
April 18, 2025
Updated review

Quick shipping. Blinds went up quickly and are of good quality. Just the right filtering of light. Will be ordering more.

Date of experience: February 1, 2025

Good website
March 3, 2025
Previous review

Good website. Easy to order

Date of experience: February 21, 2025
Colorado
1 review
0 helpful votes
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Faux wood blinds
April 18, 2025
Updated review

My first order got lost, but Blinds. Com was quick to make it right. The quality is very good and the color matched great!

Date of experience: April 4, 2025

Easy to follow instructions
March 1, 2025
Previous review

Easy to follow instructions

Date of experience: February 19, 2025
Illinois
3 reviews
0 helpful votes
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Battery operated is the way to go!
April 17, 2025
Updated review

They fit perfectly. Blackout really blacks out the sunlight. Color is very deep, I'm going to order more for another room. I wanted to see how the battery- operated switch works first. I'm very pleased with this order

Date of experience: March 29, 2025

Easy to find out price, glad to have someone come in...
March 3, 2025
Previous review

Easy to find out price, glad to have someone come in and confirm measurements.

Date of experience: February 21, 2025
Nevada
1 review
0 helpful votes
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We love our new shade!
April 17, 2025
Updated review

Shades ordered for three panels of stacking glass "lanai" doors, and they are beautiful and effective when the sun hits in the afternoon. The ordering process was so easy with the help of your representative Ike. Shades were delivered and installed ahead of schedule. Joel did a great job of getting up and working in sync. I would have given a perfect rating but one panel was not sized correctly and had to be replaced, delaying the full completion of the installation. Though I would give full stars to all the reps and customer service personnel with whom I interacted. The only glitch was in manufacturing.

Date of experience: April 7, 2025

Ike was so very helpful, and instilled me with confidence...
March 3, 2025
Previous review

Ike was so very helpful, and instilled me with confidence in the purchasing process.

Date of experience: February 20, 2025
New Mexico
1 review
0 helpful votes
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What would I do differently?
April 17, 2025
Updated review

The process was fairly easy, but in hindsight I would recommend allowing for the additional time needed to be sure that you get a sample of colors. What we ordered and what we received seemed to be different colors.

Date of experience: April 7, 2025

Ease of use on the site
February 28, 2025
Previous review

Ease of use on the site

Date of experience: February 17, 2025
Nevada
1 review
0 helpful votes
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2" pecan wood blinds with cloth tape
April 17, 2025
Updated review

Blinds are beautiful and darken the room a little more than expected but that's okay. The lift feature is great. I would have preferred the tilt mechanism to be corded rather than the twisty stick. It doesn't seem to close them as tightly. Also they would look more elegant with a wider cloth tape—perhaps 1.1/2- 2 inches When I was building my order I called CS with some questions; they were very helpful, spoke American and were good communicators. Order took about 10 days. Easy to install. I plan to replace blinds throughout the house as I can afford them. Overall A+

Date of experience: March 7, 2025

Some of the options for the blinds weren't listed
February 28, 2025
Previous review

Some of the options for the blinds weren't listed. It's a though we have 2 options, that's it, pick one. I would have rather had a pull string for blind angle/open and close rather than the stick.

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
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Happy
April 17, 2025
Updated review

Easy to install. Pro Tip: order 2" extra in height. Blinds don't "relax" easily to full length. Why a minimum of 100 characters here?

Date of experience: April 7, 2025

Pretty easy to get what I need
March 3, 2025
Previous review

Pretty easy to get what I need.

Date of experience: February 21, 2025
Ohio
1 review
0 helpful votes
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Good quality for the price
April 17, 2025
Updated review

Could not find the best color match, but overall pretty satisfied with the color. Blinds are sturdy and are definitely better quality than local big box stores.

Date of experience: April 7, 2025

Super easy to order
February 28, 2025
Previous review

Super easy to order.

Date of experience: February 18, 2025
Virginia
1 review
0 helpful votes
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Great Product
April 17, 2025
Updated review

Product arrived on time, was packaged well, instructions were clear, and the blinds fit perfectly. I would highly recommend.

Date of experience: April 7, 2025

Easy to measure and order!
March 3, 2025
Previous review

Easy to measure and order!

Date of experience: February 21, 2025
Colorado
2 reviews
0 helpful votes
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Easy
April 17, 2025
Updated review

Easybto measure, ordering was easy. Lots of options, no hassle. Fit good and easy to install, I am not good at this stuff however they made it easy

Date of experience: April 7, 2025

Easy to use, easy instructions
February 28, 2025
Previous review

Easy to use, easy instructions

Date of experience: February 18, 2025
Minnesota
1 review
0 helpful votes
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Awsome
April 17, 2025
Updated review

Excellant service-would highly recommend, if your looking for blinds look no further **************************************************************************************

Date of experience: April 7, 2025

Excellant company to deal with
February 22, 2025
Previous review

Excellant company to deal with

Date of experience: February 12, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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