Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my blind on time and I'm very satisfied with it. This is my third blind I have ordered and all were the right size and fit perfectly. Highly recommend these.
This is my third blind I have ordered. All have been just what I needed and helps keep the hot sun off of my windows. So far very satisfied.
Very nice look. Installation was a problem. The included screws were too short, they should have been an inch longer, I had to buy longer screws. Included screws were not long enough to catch the stud behind half inch Sheetrock. Snapping the head rail into place took some time and multiple tries to snap the rail into place.
Shopping was very easy. The order can right on time. The gentleman installer was available earlier than originally scheduled and was very fast; and he was very polite and friendly. It was a wonderful experience.
I ordered the Roman Shades in Driftwood for my French doors and they are beautiful. The fabric looks expensive and the chain driven operation ensures that they stay where I want them without gradually sliding down lower than where I position them. Installing the chain mechanism was a little tricky at first but after speaking with a customer service rep she explained what I was doing wrong and the rest was easy. I highly recommend these shades not only for the quality product but also because of the friendly, helpful customer service staff.
Great variety of products, easy selection process, competitive pricing.
Messed up the measurements myself and they still fixed it with the guaranteed fit! I will be ordering more with service like that
Yuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyuyu
This was a quick purchase. Very easy to do. I had trouble picking the color, wish there were more white options.
I ordered fabric vertical blinds for our large windows and sliding doors on our Myrtle Beach condo. The Blinds. Com website was easy to navigate and our blinds fit perfectly... this could be because my measurements were so precise though... ha! The price was reasonable compared to other blind companies and we love the finished product! Thx Blinds. Com!
Website WAY easier to navigate than the Levelor site!
Blinds are nice, although measuring and installation directions were less than optimal. I made it work and they look and function nicely.
Easy so far. Proof wild be in my success in completing my projects.
Exploring the many options to meet our needs couldn't be easier. The blinds we received are beautiful and practical. They were also a great value for the money.
Great selection of blinds. Easy to navigate and find the one best for our home.
Product was easy to order and received in a timely manner. Fit was great. Website was easy to navigate. Overall excellent experience.
Found exactly what I was looking for at the price I wanted. The entire process was easy and the blinds look great! Would purchase again.
Incredibly easy to order - great instructions on how to measure and great selection!
Great customer service. Directions were easy to follow. Nice that I could order samples ahead of time. Blinds fit perfectly.
Good customer service. Good ordering instructions.
The blinds look good and the sizing was correct. However I really dislike the lack of a pull cord to raise and lower them and think it should be offered as an alternative. And the wand to open and close them is only 12" long, which is very inconvenient for the location my window. Finally, the video installation instructions were not relevant to the blinds I received, although the written instructions in the package were and installation itself wasn't difficult.
Easy site to shop on and process a purchase.
We received our shade in the time we were told it would come. However, the clips that were sent with
It were made for another size shade. We wanted it put up by a certain date as we were having guests use that bathroom. We called customer service & asked to have them shipped overnight as we needed it several days later and were told it couldn't be done. We eventually got them... after the fact. I will not
Order from this company again. I never had a problem in the past as I have 10 window shades in my house that were ordered from the company. Customer service isn't what it used to be.
Garrett was very helpful when I explained what I was looking for
Binds are thinner & more flimsy than we thought. They look good but wonder how they will last. Wands on the blinds are just a plastic to plastic connection. Shades are very thin reeds, and never roll up even. When down all the way they look great
I will continue to buy from this company. Products, customer service and shipping is very professional and timely. Thank you!
Prior customer, hoping all is as good as my last purchase of 8 blinds in March of 2020
Needed a high-quality blind to coordinate with others already installed in a new build. Blinds. Com delivered. Literally! :) They're my go-to for every situation, home or office. Exceeded my expectations across the board.
They make getting the right blind for any room incredibly easy.
I received my blinds before they were indicated to be delivered, which was nice—it meant an earlier experience of their enjoyment and so less delayed gratification.
Everything came as ordered. There was one blind that suffered a fold in at the top of the blind. I called and the service person took my information and a replacement blind arrived several days after. All in all a very good experience.
Answered most of the questions. 1 bug in the website for single header selection and no easy way to "continue shopping".
I have had a good experience with Blinds. Com. This time my blinds came back quicker than expected, and I was happy about that. The blinds fit perfectly. The most important thing is that they kept my very first order on record and was able to pull it to see the exact color I ordered the first time so that I could have a perfect match for my second order. That was a bonus, because I could not remember the exact color.
Grateful that I was able to get the same color due to my previous order was still on file so that the color could match.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

