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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
752
value
107
shipping
112
quality
2,577
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155,185 reviews

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Mississippi
1 review
0 helpful votes
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Satisfied
May 7, 2025
Updated review

I received my blind on time and I'm very satisfied with it. This is my third blind I have ordered and all were the right size and fit perfectly. Highly recommend these.

Date of experience: April 27, 2025

This is my third blind I have ordered
March 22, 2025
Previous review

This is my third blind I have ordered. All have been just what I needed and helps keep the hot sun off of my windows. So far very satisfied.

Date of experience: March 11, 2025
New Jersey
1 review
1 helpful vote
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Nice look
May 6, 2025
Updated review

Very nice look. Installation was a problem. The included screws were too short, they should have been an inch longer, I had to buy longer screws. Included screws were not long enough to catch the stud behind half inch Sheetrock. Snapping the head rail into place took some time and multiple tries to snap the rail into place.

Date of experience: April 26, 2025

Easy to build product
March 22, 2025
Previous review

Easy to build product. Good price.

Date of experience: March 12, 2025
Ohio
1 review
0 helpful votes
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What fun making a choice.
May 6, 2025
Updated review

Shopping was very easy. The order can right on time. The gentleman installer was available earlier than originally scheduled and was very fast; and he was very polite and friendly. It was a wonderful experience.

Date of experience: April 25, 2025

Easy and Fast
March 22, 2025
Previous review

Easy and Fast

Date of experience: March 11, 2025
Mississippi
3 reviews
0 helpful votes
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Beautiful
May 6, 2025
Updated review

I ordered the Roman Shades in Driftwood for my French doors and they are beautiful. The fabric looks expensive and the chain driven operation ensures that they stay where I want them without gradually sliding down lower than where I position them. Installing the chain mechanism was a little tricky at first but after speaking with a customer service rep she explained what I was doing wrong and the rest was easy. I highly recommend these shades not only for the quality product but also because of the friendly, helpful customer service staff.

Date of experience: April 4, 2025

Great variety of products, easy selection process,...
March 19, 2025
Previous review

Great variety of products, easy selection process, competitive pricing.

Date of experience: March 8, 2025
Washington
1 review
0 helpful votes
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Great Blinds and great Service
May 6, 2025
Updated review

Messed up the measurements myself and they still fixed it with the guaranteed fit! I will be ordering more with service like that

Date of experience: April 25, 2025

Easy and reasonable!
March 18, 2025
Previous review

Easy and reasonable!

Date of experience: March 7, 2025
Utah
1 review
0 helpful votes
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None
May 5, 2025
Updated review

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Date of experience: April 10, 2025

This was a quick purchase
March 16, 2025
Previous review

This was a quick purchase. Very easy to do. I had trouble picking the color, wish there were more white options.

Date of experience: March 6, 2025
Illinois
1 review
0 helpful votes
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Great price, great product!
May 4, 2025
Updated review

I ordered fabric vertical blinds for our large windows and sliding doors on our Myrtle Beach condo. The Blinds. Com website was easy to navigate and our blinds fit perfectly... this could be because my measurements were so precise though... ha! The price was reasonable compared to other blind companies and we love the finished product! Thx Blinds. Com!

Date of experience: April 24, 2025

Website WAY easier to navigate than the Levelor site!
March 20, 2025
Previous review

Website WAY easier to navigate than the Levelor site!

Date of experience: March 10, 2025
Maryland
1 review
0 helpful votes
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Quality product, subpar instructions
May 3, 2025
Updated review

Blinds are nice, although measuring and installation directions were less than optimal. I made it work and they look and function nicely.

Date of experience: March 25, 2025

Easy so far
March 19, 2025
Previous review

Easy so far. Proof wild be in my success in completing my projects.

Date of experience: March 8, 2025
New York
2 reviews
0 helpful votes
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Great experience, great products
May 2, 2025
Updated review

Exploring the many options to meet our needs couldn't be easier. The blinds we received are beautiful and practical. They were also a great value for the money.

Date of experience: April 22, 2025

Great selection of blinds
March 18, 2025
Previous review

Great selection of blinds. Easy to navigate and find the one best for our home.

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Blinds
May 2, 2025
Updated review

Product was easy to order and received in a timely manner. Fit was great. Website was easy to navigate. Overall excellent experience.

Date of experience: April 22, 2025

Quick and easy
February 6, 2025
Previous review

Quick and easy

Date of experience: January 27, 2025
Iowa
1 review
0 helpful votes
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Easy and Affordable
May 1, 2025
Updated review

Found exactly what I was looking for at the price I wanted. The entire process was easy and the blinds look great! Would purchase again.

Date of experience: March 21, 2025

Incredibly easy to order
March 17, 2025
Previous review

Incredibly easy to order - great instructions on how to measure and great selection!

Date of experience: March 6, 2025
Texas
1 review
0 helpful votes
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Great transaction
April 28, 2025
Updated review

Great customer service. Directions were easy to follow. Nice that I could order samples ahead of time. Blinds fit perfectly.

Date of experience: April 18, 2025

Good customer service
March 11, 2025
Previous review

Good customer service. Good ordering instructions.

Date of experience: February 28, 2025
California
1 review
1 helpful vote
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OK, but not great.
April 27, 2025
Updated review

The blinds look good and the sizing was correct. However I really dislike the lack of a pull cord to raise and lower them and think it should be offered as an alternative. And the wand to open and close them is only 12" long, which is very inconvenient for the location my window. Finally, the video installation instructions were not relevant to the blinds I received, although the written instructions in the package were and installation itself wasn't difficult.

Date of experience: April 17, 2025

Easy site to shop on and process a purchase
March 11, 2025
Previous review

Easy site to shop on and process a purchase.

Date of experience: March 1, 2025
Ohio
1 review
0 helpful votes
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Wrong Clips
April 27, 2025
Updated review

We received our shade in the time we were told it would come. However, the clips that were sent with
It were made for another size shade. We wanted it put up by a certain date as we were having guests use that bathroom. We called customer service & asked to have them shipped overnight as we needed it several days later and were told it couldn't be done. We eventually got them... after the fact. I will not
Order from this company again. I never had a problem in the past as I have 10 window shades in my house that were ordered from the company. Customer service isn't what it used to be.

Date of experience: March 3, 2025

Garrett was very helpful when I explained what I was...
March 13, 2025
Previous review

Garrett was very helpful when I explained what I was looking for

Date of experience: March 3, 2025
Utah
1 review
0 helpful votes
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A little anxiety
April 26, 2025
Updated review

Binds are thinner & more flimsy than we thought. They look good but wonder how they will last. Wands on the blinds are just a plastic to plastic connection. Shades are very thin reeds, and never roll up even. When down all the way they look great

Date of experience: April 16, 2025

Proof will be in the quality
March 9, 2025
Previous review

Proof will be in the quality

Date of experience: February 27, 2025
Georgia
1 review
0 helpful votes
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I will continue to buy from this company. Products, customer service and shipping is very professional and timely. Thank you!

Date of experience: March 12, 2025

Prior customer, hoping all is as good as my last purchase...
March 8, 2025
Previous review

Prior customer, hoping all is as good as my last purchase of 8 blinds in March of 2020

Date of experience: February 25, 2025
Mississippi
1 review
0 helpful votes
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Great product, great price, and great service
April 19, 2025
Updated review

Needed a high-quality blind to coordinate with others already installed in a new build. Blinds. Com delivered. Literally! :) They're my go-to for every situation, home or office. Exceeded my expectations across the board.

Date of experience: March 3, 2025

They make getting the right blind for any room incredibly...
March 2, 2025
Previous review

They make getting the right blind for any room incredibly easy.

Date of experience: February 19, 2025
Washington
1 review
0 helpful votes
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I received my blinds before they were indicated to be delivered, which was nice—it meant an earlier experience of their enjoyment and so less delayed gratification.

Date of experience: April 8, 2025

Helpful online service
March 2, 2025
Previous review

Helpful online service

Date of experience: February 19, 2025
Minnesota
1 review
0 helpful votes
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Sun Room full of blinds
April 19, 2025
Updated review

Everything came as ordered. There was one blind that suffered a fold in at the top of the blind. I called and the service person took my information and a replacement blind arrived several days after. All in all a very good experience.

Date of experience: April 8, 2025

Answered most of the questions
March 1, 2025
Previous review

Answered most of the questions. 1 bug in the website for single header selection and no easy way to "continue shopping".

Date of experience: February 18, 2025
Arkansas
1 review
0 helpful votes
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Every order is kept on file.
April 19, 2025
Updated review

I have had a good experience with Blinds. Com. This time my blinds came back quicker than expected, and I was happy about that. The blinds fit perfectly. The most important thing is that they kept my very first order on record and was able to pull it to see the exact color I ordered the first time so that I could have a perfect match for my second order. That was a bonus, because I could not remember the exact color.

Date of experience: March 25, 2025

Grateful that I was able to get the same color due...
March 1, 2025
Previous review

Grateful that I was able to get the same color due to my previous order was still on file so that the color could match.

Date of experience: February 19, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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