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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,585
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155,178 reviews

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Virginia
1 review
0 helpful votes
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Simple Process
June 2, 2025
Updated review

Blinds exact size as ordered. Ordering is easy and measurement instructions are clear. Installation easy, about 10 minutes per window. Blinds are high quality.

Date of experience: May 23, 2025

Very easy and inexpensive
April 18, 2025
Previous review

Very easy and inexpensive

Date of experience: April 8, 2025
New York
2 reviews
0 helpful votes
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Great service
June 1, 2025
Updated review

As usual, I got excellent service from your sales team (can't remember his name). My shades arrived a short time later, and they are just what I wanted.

Date of experience: May 22, 2025

Brian was a great help!
April 11, 2025
Previous review

Brian was a great help!

Date of experience: April 1, 2025
Minnesota
1 review
0 helpful votes
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Great product
May 30, 2025
Updated review

This is my second order from Blinds.com. Very nice product that fits my window perfectly. It's nice to get custom size blinds with no extra weight at bottom of blinds like you would get from big box home stores.

Date of experience: May 20, 2025

User friendly website
April 12, 2025
Previous review

User friendly website

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Easy process. Good prices.
May 27, 2025
Updated review

Process was fairly easy and the blinds look great. Only negative is that the cords are very stiff and so hard to raise and lower blinds. Hoping it gets easier with time.

Date of experience: May 17, 2025

Easy to use
April 12, 2025
Previous review

Easy to use. Simple and comprehensive.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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All good every time
May 26, 2025
Updated review

Every order I have placed has been taken care of in a timely manner. Excellent quality and correct sizes. Couldn't be happier. Blinds.com is a company I can rely on.

Date of experience: May 16, 2025

I am a repeatedly customer
April 11, 2025
Previous review

I am a repeatedly customer. The communication, instructions, delivery, quality and fit of the blinds have exceeded my expectations. I am a VERY HAPPY customer

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Pretty Drape
May 26, 2025
Updated review

The drapes look very pretty. They do let the light in, but I don't mind that. Easy way to upgrade a room. My only complaint is that the wand attached to open and close the drape is not put on very securely. Just a few threads keep it on. Came off right away!

Date of experience: May 15, 2025

It was simple
April 8, 2025
Previous review

It was simple. I'll know once I get the blinds

Date of experience: March 28, 2025
South Carolina
1 review
0 helpful votes
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Very nice blinds for the price.
May 24, 2025
Updated review

I searched for blinds online and some of the prices weee outrageous. I bought blinds for 3 windows for a little over $300 and one was almost 100"wide. I am very happy with the blinds and would recommend Blunds.com to anyone.

Date of experience: May 14, 2025

Very easy shopping
April 9, 2025
Previous review

Very easy shopping. I'm hoping I'm as happy with the blinds.

Date of experience: March 30, 2025
Minnesota
1 review
0 helpful votes
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Good fit
May 24, 2025
Updated review

The blinds fit perfectly and were very easy to install. Delivery was very prompt and I received updates on the manufacture and delivery.

Date of experience: May 13, 2025

Easy and quick
April 8, 2025
Previous review

Easy and quick

Date of experience: March 29, 2025
Iowa
2 reviews
0 helpful votes
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Great Blinds
May 24, 2025
Updated review

The blinds are fantastic. We have a larger window than we can find standard in the store and so rather than divide it into sections, we go some wider ones here. They are spectacular and we are glad we made the decision to go with one blind instead of three.

Date of experience: May 13, 2025

Quick and easy
April 9, 2025
Previous review

Quick and easy. We'll see if it is worth it.

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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It could not have been easier.
May 23, 2025
Updated review

The person who worked with me to purchase these blinds was friendly, efficient, I got the order exactly right. I couldn't be happier.

Date of experience: May 13, 2025

As usual, as incredibly easy to make this purchase
April 8, 2025
Previous review

As usual, as incredibly easy to make this purchase.

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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Three Blind Shades
May 23, 2025
Updated review

My order experience with Blinds.com. Was a positive experience. It was relatively easy to place an order and received my order when it was projected. The quality is decent for imported blinds. No issues so far.

Date of experience: May 13, 2025

It was rather simple to place an order from this site
April 8, 2025
Previous review

It was rather simple to place an order from this site.

Date of experience: March 29, 2025
Georgia
1 review
0 helpful votes
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Mostly satisfied
May 23, 2025
Updated review

The blinds look good and seem to be made ok but the 5 inside mount blinds were longer than they were supposed to be which causes them to not be let all the way out at the bottom so the slats do not sit right, its not as huge deal but they would look better had this not been the case

Date of experience: May 13, 2025

No issues, the color choices and promo were right on...
March 14, 2025
Previous review

No issues, the color choices and promo were right on time

Date of experience: March 4, 2025
North Carolina
1 review
0 helpful votes
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Ordering was quick and easy. Great communication as the product was being prepared for shipment and through to delivery. Product is as ordered and promised! Always great doing business with them.

Date of experience: March 21, 2025

Site is always easy to use and support team friendly...
March 31, 2025
Previous review

Site is always easy to use and support team friendly and helpful.

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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Easy odering and installation
May 16, 2025
Updated review

The measuring instructions were easy to understand. My blinds fit perfectly and the black out feature was just what I needed for my bedroom.
I happy with my purchase

Date of experience: May 5, 2025

Easy to order using the provided information for each...
March 31, 2025
Previous review

Easy to order using the provided information for each option

Date of experience: March 21, 2025
Florida
1 review
0 helpful votes
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Awesome UpDown blind for front door!
May 15, 2025
Updated review

Love it! Easy install and works perfectly! Looked around for a great blind and the tech helped me out with asking the right questions. This blind is just right for my front door since there's a glass pane that covers most of the door; just wasn't any privacy but this door did the trick! Thank you!

Date of experience: May 4, 2025

Excellent and accurate customer service representative
March 28, 2025
Previous review

Excellent and accurate customer service representative. Walked me through the process.

Date of experience: March 17, 2025
California
1 review
0 helpful votes
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Heavy Duty blind purchase
May 14, 2025
Updated review

The heavy duty outdoor blind is of real nice quality, and works well so far. Installation was smooth with template, and blind and valence was packed well for shipping. The length adjustable tool for lowering and raising the blind is segmented and held together with screws - so it feels like it might be a little flimsy- but that's the trade off for giving optional lengths. I'm very satisfied with the blind.

Date of experience: May 4, 2025

So far it is good
March 30, 2025
Previous review

So far it is good

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
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Black out shades
May 14, 2025
Updated review

As always, the blinds came in and fit perfectly, very easy to install, and good quality. We have ordered several times and have been pleased every time.

Date of experience: May 4, 2025

Great!
March 30, 2025
Previous review

Great! Easy.

Date of experience: March 20, 2025
Tennessee
1 review
0 helpful votes
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Great customer service
May 11, 2025
Updated review

Easy ordering and love my blinds. So beautiful! I would def order again and encourage others to order from this website!

Date of experience: May 1, 2025

Great service!
March 27, 2025
Previous review

Great service!

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Shades
May 9, 2025
Updated review

Great! I had a measuring mistake and they were happy to replace it free of charge. I'm very happy with the Shades and thankful for Blinds.Com

Date of experience: April 29, 2025

User friendly and design consultants were very helpful
March 25, 2025
Previous review

User friendly and design consultants were very helpful

Date of experience: March 15, 2025
Idaho
1 review
0 helpful votes
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Great online blinds
May 9, 2025
Updated review

The blinds were well created, however delivery was almost a month later than what was told when ordering. Also, the colors of blinds were so small and similar that it was hard to tell the color.

Date of experience: April 29, 2025

Colors of blinds are hard to tell what they look like
March 25, 2025
Previous review

Colors of blinds are hard to tell what they look like

Date of experience: March 15, 2025

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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