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BitBetWin Reviews Summary
BitBetWin has a rating of 3.1 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BitBetWin most frequently mention customer service, different platforms and online casino. BitBetWin ranks 3rd among Sweepstakes sites.
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I have been a customer for awhile now and It would be a lie to say that I have deposited money weekly...however I still deposit as much as I can. Anyways I have a 5.00 bonus cash that I am trying to spend on a game now for around 5 weeks and all they keep telling me is to deposit money and I can use it well that's not what the bonus page says...so why don't they just let their customers be happy and let me use it. It's a bunch of shenanigans where once again the business is trying to make more off me than I can receive from them TYPICAL
Been waiting over 2 months for my winnings from them. They placed my account onhold because of my winning patterns bc heaven forbid I win some of my money back after depositing thousands of dollars playing thru them over 2 years. I was a loyal player and played everyday. This is how poorly they treat their players and they don't give any cares at all when it comes to our money. The support team is a joke no one responds back and the customer service reps are lazy and don't want to do their job either bc all they do is copy and paste the same responds when I ask what's going on. 2 months and still no help at all from them. When you call and speak to someone it's the same thing. I know they lost me as a player not that they care but it's really sad bc I loved playing their platforms and I hate that they are doing this. I just want my winnings from them and I need help getting it
So here it is 4 weeks later and still nothing from them. They have my account under review and my withdrawal request on hold because of my winning patterns and they keep blowing me off with the same automatic responses. I've been playing on their site for over 2 yrs and this is how they treat their players. It's ridiculous and what really gets me is at the end of there dumb responses they tell me thank you for my patience and understanding lmfao ummmm yeah I've got none at this point. Like I said don't waste your money they are a joke and should be shut down. You don't treat your players this way.
I requested a withdrawal on Sunday and here it is Friday and still no funds sent to me. They have my request onhold and I've been told 4 different lies as to why it's onhold and still I'm getting the run around by them and still no payments sent to me. Don't waste your money playing thru them
The worst site to play on. They have holding my funds that I've won for over a 2 months now and keep telling my account is in review because of my winning pattern. They owe me 1700 and won't send it to me. The worst customer service reps as well. I don't know what to do about this. I've been playing for over 2 yrs and never had any major problems. I'm level 8 and have deposited thousands of dollars just to end it because of this crap. They definitely don't care about their players and they refuse to do their job and make this right. It's unfair and a major lesson learned to say the least. I just want my money i won it fair and square and this is not right how they are keeping my money from me and there is nothing I can do about it which makes me more upset. I hate them for this they have really hurt me financially doing what they are doing. I can't understand why it is taking so long to review my account they're is nothing to find because I never cheated I don't even know how to do that, I just played smart and cashed out when I needed to now I'm paying the price for thinking they were legit but in reality they are a bunch of thieves who hate doing their jobs and think it's ok to screw people around like this
Never ever play here these people will steal your money I have literally been waiting for 29 days for them to process my withdrawal and I still haven't received it they claim to have no management or support staff that you can speak with the chat agent don't ever help you and every time I inquire about my money I'm being given a different story and basically being lied to I've tried calling them I've emailed them and still nothing they refuse to help and I don't know what else to do I messaged them every day and there is nothing wrong with my account and they are have no legitimate reason to withhold my money
For the life of me I don't know why they haven't been paying people withdrawal but they still taking deposits and won't say why or how long they are being very vague I will not be spending another dime with them
I play at a lot of different online casinos bitbetwin used to be my all-time favorite and then they made it hard to win I didn't win anything on there for like 5 months straight no jackpot bonuses I couldn't win anything past $100 and so I slacked off and I stopped playing with them and I started to play with ignition and bitStarz you can win lots of money on there and they process your withdrawal in less than an hour so lately I've tried to give them a chance again and start back playing with them and now I've been waiting for 3 days for a $90 withdrawal first they tried to blame it on some blockchain congestion something and now they're trying to tell me that they have so many withdrawals to process that it's all backed up the customer service people are rude they leave you on hold for long periods of time and then they come back with some random answer to your question and didn't even they're not even telling the truth I asked them how can they receive deposits but they can't send out a withdrawal blockchain works the same on both ways if I send you something you should be able to send me something so you still want me to send you my money to make a deposit but you don't want to send me my money for a withdrawal
Can someone please explain to me why withdrawals can't be processed but we can still send deposits using Bitcoin with no problem a transaction is a transaction weather going or coming
I'm not sure why they're being flag for suspicious reviews, because they've been a great gaming platform for me to play on. They have always been professional and respectful. Their staff is amazing and have very quick responses and turnarounds for the deposits and withdrawals. I give them five stars
I understand that BitBetWin does a very good and thorough job at making sure everything goes well for the customer as well as do everything correct and professional. I appreciate you guys and would say that you are very much worth putting trust into and you make the gaming world much better having you around.Thank you
They took my winnings and then tried to blame it on me. They are liars and thieves and they shouldn't be in business at all because they are stealing our money. If I lose it's on me, but don't take my winnings from me like a greedy POS. What you're not making enough cash with all the gamers money you get you have to steal the winnings too? F that. Not cool. And they're probably sitting around laughing at us because they straight ripped us off and we have no recourse. I won fair and square, and my jackpot just magically disappeared?!? You guys really really suck out loud.
The name of the site speaks for itself. It's been awhile since I had played on this site but even still it hasn't lost its touch
If you have the time & money to spare and want to try your luck the best place to take that chance is with BitBetWin. I had a few dollars left from my bonus deposit and hit the jackpot unexpectedly. $$$ THATS LUCKY WINNINGS
I'll always use bitbetwin for my gaming go to. They are very customer service friendly and very things done in a timely manner. Thank you guys for being so awesome!
Just won another 100.00. I've probably won around 700.00 within the past few months. They have always paid, I've had minimal issues and it's a fun way to win extra cash. I have not found any other site like this one. I would definitely recommend.
Won't let me verify I try taking regular photo also tried using small upload file but won't let me first says error code 500 then they won't even let you try again after you get response from admin after they decline the first one because they make the button untouchable and the slots were scamming me the wilds was doing nothing on it panda master
I have days again and they don't want to pay me I don't know what's going on with this casino, they just want to keep your money I asked them to please give me what I had sent them $150 that I didn't care what I had won and they don't even want to pay me they are opportunistic thieves someone who can help me is a lot of what they have done to me! Too much money has been stolen from me! I don't recommend them
All the time they make a thousand excuses when it comes to paying I don't recommend them they're just going to steal their money I'm sorry for the new people who are coming in to play with them they are thieves! Open your eyes
I had been on a winning streak and had been requesting the winnings and had received them until the 3rd day that I requested the winnings. They placed the request on hold because it was under review, 24 hours later it was still under review. I didn't receive the winnings. Today I requested the winnings from a new deposit made and guess what?! It was placed on hold again the reason this time? The system was under maintenance but it will be processed they just don't know how long it will take. They CAN'T GIVE AN ESTIMATED TIME FRAME. BS! Funny how the system is working just fine to receive the deposits.
I'm not to happy with this site anymore. I once love it. Lately they keep declining my withdrawals because I would have a zero balance. 👍 OK, I know this so yes proceed. They take forever to complete it by this I may play it back. Ridiculous. The finance team is awful and they don't respond to resolve your issues.I just submitted a withdrawal hopefully they'll prove me wrong and complete it in a timely manner.
Įi submitted my withdrawal 4 days ago and it's still not completed. I also play vegas-x at the store and when I win I get paid immediately. I just saying. This don't make no sense
Had my withdraw on hold for two weeks give me every excuse under the book as to why but yet my friends are receiving theirs no problem. Won't tell me why they are holding it tell me I will receive it soon two weeks later still on hold they lie, refuse to let you speak to management support doesn't help you at all like they don't read your messages and answer what ever they want which most times doesn't even answer what your asking. They are a fraudulant casino say you will get paid within 24 hours but again two weeks later still no money in my account finance won't respond to any of my emails. Can't get help anywhere as to why they won't pay me I've abides by their rules,and conditions but yet they break them. Think they stole my money that's why I'm not getting paid. They rigg their games for you to loose I don't recommend playing with them unless you dond mind getting ripped off
Never disappointed always remind me why bitbetwi. Is the best! Fast easy payouts. I'm very satisfied with these guys.
I played with my heart got lost in the game oh baby baby oops they think I'm in love that I'm sent from above Bit Bet Win did it again.I won I won whoo hoo!
"I am writing to share my extremely negative experience with Bitbetwin Casino. When I tried to cash out my winnings, they gave me a runaround of excuses, claiming that my account and the platform were under review and maintenance. This prolonged process lasted for weeks, and when I finally managed to request a withdrawal, they changed my password and accessed my account without my permission.
I was unable to log in and change my password, and when I finally regained access, I was told that I had insufficient funds. I believe that Bitbetwin Casino is engaging in unethical practices, withholding payments, and manipulating their system to keep players' winnings.
I strongly advise against using this casino, and I hope that others who have experienced similar issues will come forward to share their stories. I hope that we can collectively find a way to address these unfair practices and ensure that players are treated fairly and withdrawing their well earned winnings
This happened to me a while ago I just saw a posting and am supporting because I went through hardship I went through similar things like I couldn't pay hotel I was counting on that money I'm a level 5 player deposit over 6000 dollars the plug was pulled on me when I was close to reach level 6 I went through a lot more than that I will get all my documentation to be ready to provide for a class action law suit. If anyone know of a lawyer that would do a probono case so one will help
M34Uicloudt
They are goin to help how to properly dispute your case with the gaming commission consumers protection and safety
I really enjoy playing with solid providers and bitbetwin is as solid as a bank. Ty bitbetwin for every time prizes redemption
"(Bitbetwin.cc), (bitspinwin.co), and (bitofgold.cc) are allegedly operated by the same company or share the same office. I have verified this information. There are more site suspected to be sister companies or work under the same umbrella. However, I cannot make any negative claims about them, as they are currently under review.
Unfortunately, I have fallen victim to their practices and have been denied my rightful winnings. I have been given a series of excuses, including:
- Account under review
- Account under maintenance
- Platform under review
- High traffic withdrawal requests
- Delayed chat responses
- Withdrawals on hold
- Crypto account under maintenance
- Crypto account under review
- Crypto account under investigation
These excuses have resulted in financial hardship, stress, emotional distress, and wasted time. I have suffered significant losses, including homelessness, due to their failure to pay my winnings promptly.
The customer support staff are polite, but their actions constitute a form of abuse. I believe they should compensate us for our losses, similar to how companies charge late fees for delayed payments.
I am seeking to unite with others who have experienced similar situations to demand fair compensation for our losses and suffering. We have rights, and it's time to exercise them.
If you have been a victim of similar circumstances, please contact me at email mailto:M34U at iCloud to join forces and seek justice."
We might have a fighting chance if we all touch base with our experiences in any of these sites if we unite. Unity is power let's embrace it. Thank you
Anyone with the same complaints feel free to copy and paste this to your wall
Fast withdrawls entertaining games friendly agents always take care of your concerns quickly 100% approved
Vegas-X is my favorite platform on Bitbetwin! I like the gaming selection it provides, and I have redeemed my winnings on several occasions.
I used the latest promo code for Fire Kirin, cause it has a variety of fish games. I instantly won on the fish games!
As of today I'm closing my account with Bitbetwin, I had never had big issues with withdrawals till this Month. Really disappointed I could say they ripped me off with 400 dollars, I literally had to play all my winnings because it had been 12 days and still no progress. Excuse after excuse and nothing was fixed, being an 8 roller and had bad customer service. I always hear reviews from other player and thought they were all lies until it happen to me. I refuse to give my money away to thefts. I was a player for over 4 years making them thousands of dollars, hope they missed me. Just got to tell Bitbetwin how dissatisfied I'm.
I been a player on Bitbetwin for over 2 years never had issues that customer service can't fixed, but as I speak I been sitting here waiting on my withdrawal for over 4 days, and all they been giving me is excuse after excuse why I haven't got my withdrawal. It's just ridiculous and disappointing. 1st it was we had to update our system so we had to block withdrawals, ok so why don't u block accepting payments for deposits if it's gonna be an issue to withdrawal. Now it's the app, then they said it was there system that it was fixed and 3 days later nothing. I withdrawal the 26th and today it's the 30th and still no cash.
I been a fan of this platform but when it gets to customer service they got poor customer service, if they notice your a frequent winner they change your account number, and they used the ridiculous excuse that it's for security issues. They approved my picture with my ID for a change of phone number, then that same day they decided they wanted to check my identity verification, I send the same picture got denied, as a matter of fact got denied 5 times till they decide to approved me. Why because I did 2 withdrawals they had me wait over 24 hours and now that my identity got approved my accounts got deleted. So upsetting to have them treat me like this and I'm a level 8th player, I put a lot of money in this platform and get treated poorly.
I love Bitbetwin I love the platforms, the only issue I had is that on my platforms were i would win the most got change to New Accounts according to them security issues which is not true cause here and there they forget and deposit my deposits to my old account. Other than that is a great place to play for fun or in need of extra cash. I'm a level 8 on Bitbetwin
At first it was all good. I win some lost some. Then about 2 weeks ago they start putting my winnings on hold. When you message an ask what going on they just say it's being reviewed. After three days they start saying they waiting for the platform to message then cause its something wrong on there in. Then they go back to saying it's under review. I'm still waiting
Don't get me wrong. I love big bet win. Usually it doesn't take that long for my withdrawals to come through once. I cash out, but this last withdraw is taking 16 hours and it has never taken this long and. It's Unsatisfactory. And then on top of that, every time I try to add my big quantitress and to make a withdrawal, it says crypto address is already in use.
And it keeps saying that every time I try to make a withdrawal.
They just need to fix all their glitches.
I really love winning on here it's the best feeling ever especially when you're broke and it's legit and it doesn't take a long time for them to deposit your winnings I absolutely recommend it to everybody
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members