BitBetWin has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
BitBetWin

Check out our latest communities fighting
AI scams on Reddit and Facebook

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

BitBetWin Reviews Summary

Positive Highlights

  • Some players mention that the casino offers a variety of games.
  • A few reviewers note that the casino used to be reliable in the past.

Negative Highlights

  • Withdrawals are frequently delayed or denied, sometimes for months.
  • Customer service is unresponsive and often provides excuses instead of solutions.
  • Accounts may be closed or logged out during winning streaks, causing loss of winnings.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Oct 31, 2025

I've had my fair share of winnings, but it's a double edge sword. I have also been logged out during winning spree! Only to not see my winnings. Be cautious!

Dec 3, 2025

Ive literally spent between 8000-******* according to my dashboard they create for me.[so besides the fact im only able 2 withdraw 300]so I deposit my acct is saved it logs me in I win 320 they claim that isn't account on file like oldest trick n the book im disgusted im done with these guys

Nov 30, 2025

Withdrawal Holds Are Back. Once again we are doing our yearly casino reviews and it's been confirmed that the WITHDRAWAL HOLDS are back everyone, and that's across all sister platforms. Withdrawal holds are taking days to months to process calling it game log reviews, unusual activity, tech issues or backlogged. Holds happen to free float funds. Floating funds is when the casino gains funds of your winnings on game platforms. This usually occurs through unregulated casinos. If you don't mind the holds then they are one of the best casinos to play with. If you have a issue with holding your withdrawal winnings then don't deposit here and invest your time somewhere else. Once the game logs are checked and completed then you will be processed but it can take up to three months for that to happen sometimes not even receiving winnings if your dealing with extremely high amounts. If you want to dispute the website that continuously holds winnings for days the only way to do so is to report the domain name through domain purchaser websites. As an unregulated casino the casino uses software that protects the business so reporting to regulators will be unsuccessful. Just be aware before you deposit. So to conclude the review, our team thinks the extended hold times on winnings are unnecessary and is actually hurting the business by causing the casino to loose more money. If you want to continue and play here have fun, get your game on and please play responsibility.

Aug 29, 2025

They are rule changers. I used to be able to cash out on the bonus. The one dollar bonus on Vegas x. Now I guess the rule has changed. They've done this to me on a couple of my winnings. I asked them multiple times now to close my account and they won't.

Sep 29, 2025

They have turned something that should be fun into something that is miserable. At this point they have refused to pay me and it's been over 24 hours.

Aug 27, 2025

Nothing reliable to play in a casino where they don't want to pay you I have more than seven days waiting for them to pay me and nothing just excuses and more excuses be responsible and be more honest you don't give me anything for free deposit $300 dollars to play not for you to keep them what happened there is not my fault it's yours and I don't have to pay for the broken dishes so pay me! BitBetWin

Oct 26, 2025

Don't give them your money. They will never pay you. I'm waiting on something that will never come. If you protest they just shut your account down.

Write a review
Reviews that mention popular topics
Colorado
1 review
0 helpful votes
Follow Gabie D.
Unfollow Gabie D.
Share Review
Report Review
This is so legit
March 9, 2024

If you haven't played your missing out on so much it's a must try I always come back for more never fails me

Date of experience: March 7, 2024
California
1 review
0 helpful votes
Follow Pye P.
Unfollow Pye P.
Share Review
Report Review
APlus service
March 6, 2024

I have had to contact customer service through their chat and I always had an customer service agent within 5 mins.Always there to help

Date of experience: March 5, 2024
Tennessee
1 review
0 helpful votes
Follow Deven M.
Unfollow Deven M.
Share Review
Report Review
VegasX and their withdrawal process
March 6, 2024

I love VegasX because of the extra play which is called wager and great games but the sour part is when I cash out my chargeable balance it get declined because they want you to play the wager balance which will always be there even when I win off of it, I just wish they wouldn't decline my withdrawal every time when I put in the chargeable balance

Date of experience: March 5, 2024
California
1 review
0 helpful votes
Follow Honey g.
Unfollow Honey g.
Share Review
Report Review
Notfake
March 6, 2024

Was down on my luck tried this game and they bless me off one spin 200 thank you guys so much for that

Date of experience: March 5, 2024
California
2 reviews
0 helpful votes
Follow Teresa A.
Unfollow Teresa A.
Share Review
Report Review
Unable to withdrawal
March 5, 2024
Updated review

I've been a good loyal paying customer, but for awhile haven't been satisfied it's one thing or another today my issue is trying to withdrawal and unable to because I'm not receiving otp why I don't know there should be another way to be able to withdrawal if that way isn't working, it's easy for them to collect but hard to receive my winnings.

Date of experience: March 4, 2024
No notice of change
February 1, 2024
Previous review

Since I've been playing I've always deposited minimum of $10 and yes know the charges so was never given the full amount on platform, today
I deposited same amount and after fees was told I had to deposit $10 to be eligible to play, because they decided to change their rules without notification, and now they have my deposit on hold which is bull I just can't believe after all the money I've deposited on bitbetwin they want to treat a good paying customer
With this bull, it's not right. I'm really really disappointed on this bitbetwin,

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
Follow Tierra M.
Unfollow Tierra M.
Share Review
Report Review
Always helpful
February 21, 2024

Just wish withdrawal times were as fast as deposit because 12-24 hours is a little excessive. But it's ok

Date of experience: February 20, 2024
Chris S. — BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us.

New York
1 review
0 helpful votes
Follow Hoanh T.
Unfollow Hoanh T.
Share Review
Report Review
Fraud
February 20, 2024

I win and no Pay don't play bitbetwin it take your money I spent to much money.play and no win at all$ 2000.oo I put in the game

Date of experience: February 20, 2024
Chris S. — BitBetWin Rep
over a year old

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

California
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review
I love this online casino.
February 18, 2024

I love bitbetwin. It has plenty of platforms to choose from. My favorite platforms are Vegas sweeps and Vegas 7. Download and deposit I promise you it's worth it.

Date of experience: February 18, 2024
Chris S. — BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

California
1 review
0 helpful votes
Follow Joseph g.
Unfollow Joseph g.
Share Review
Report Review

I won $100 on firekirin off a 10 cent daily spin and they are refusing to pay stating they don't pay winnings on daily bonuses even though it doesn't state that anywhere on their terms and conditions or FAQ

Date of experience: February 17, 2024
California
1 review
0 helpful votes
Follow Sabrina J.
Unfollow Sabrina J.
Share Review
Report Review
They never cash you out,
February 16, 2024

They take too long to cash you out, they make you lose everything. It's kind of ridiculous because they already have a limit set anyway. Games are glitchy.
I cashed out once and since then my past 4 transaction have been canceled because they take forever.

Date of experience: February 16, 2024
Colorado
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review
Great
February 15, 2024

Great platforms to play. Withdrawal is in process. Vegas x is my favorite. Numerous slots just like the ones I play in casinos.

Date of experience: February 15, 2024
Chris S. — BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

California
1 review
0 helpful votes
Follow Emerald g.
Unfollow Emerald g.
Share Review
Report Review

BE CAREFUL THEY CHANGED POLICIES AND DIDNT LET NOBODY KNOW CAUTION BEFORE ADDING MONEY LOOK AT THE CHANGES! They told me they would tell their marketing company about not letting us know ahead of time about the changes never denied not telling us the changes! Be aware!

Date of experience: February 14, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Emerald, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

Great site! I play EVERYDAY!
October 7, 2023
Previous review

I love this site I win on here all the time only thing is you can't withdraw until $20. They have a freeeplay whelk I won $50 twice off it I love this site easy to use. JUST HAVE TO HAVE PATIENCE!

Date of experience: September 23, 2023
California
1 review
0 helpful votes
Follow Keoseng S.
Unfollow Keoseng S.
Share Review
Report Review
Thank you bitbetwin.cc/ milkyway I had a blast
February 13, 2024
Updated review

Thank you bitbetwin.cc/milkyway i had a blast again and y'all always provide a lot of platforms to choose from and please get more new games0

Date of experience: February 11, 2024
Chris S. — BitBetWin Rep
over a year old

Your comments have been shared with our entire team at BitBetWin. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon.

Swift with great help with my withdrawal and for sure I'll be coming back to play again thanks a million Arthur

Date of experience: November 10, 2023
Texas
2 reviews
0 helpful votes
Follow Wa B.
Unfollow Wa B.
Share Review
Report Review
Customer Support 👎
February 7, 2024

Don't waste your money or crypto on these sites. Customer service always has some kind of chip on their shoulder. They take their sweet sweet time when you actually put in for a withdraw. Literally they advertise the world but when you deal with them in person they're crap. Doesn't respect their customers at all.

Date of experience: February 7, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Wa, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

California
1 review
0 helpful votes
Follow Annie B.
Unfollow Annie B.
Share Review
Report Review

I've played here for a few years now And haven't had many issues. I was playing a game on Ultra Power, I won $900 in bonus which I never received. After numerous phone calls, messages and chats they told me their reasoning for declining my withdrawal, A 'glitch'. A glitch in their system prevented them from paying me. It's been about 3 weeks now and I'm still trying to get my $26 deposit back. For this reason they suck.
They have received thousands of dollars from me, I am level 6. It's disheartening that once a jackpot finally drops for me, they refuse to pay it and call it a glitch.

Date of experience: February 6, 2024
Florida
1 review
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review
Would give a negative 10 if I could!
February 1, 2024

This site is nothing but a scam, and anytime you try to cashout, a "new" policy pops up for why they can't pay you...not only am I telling you to NOT give them a dime, but also, do NOT even waste your time playing with their "Freeplay"! PATHETIC!

Date of experience: January 31, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Julie, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

Ohio
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review
Win
January 29, 2024

Bitbetwin's a fun sit to play and I've got my favorites on Vegas X... and they ACTUALLY PAY when you win!

Date of experience: January 26, 2024
Chris S. — BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

California
2 reviews
3 helpful votes
Follow Jimmi G.
Unfollow Jimmi G.
Share Review
Report Review
Whoo whoo
January 19, 2024

I won $150 twice in 2 days on bitbetwins new plat form cash machine get with the people join bitbetwin

Date of experience: January 18, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Jimmi, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Texas
1 review
0 helpful votes
Follow Toni V.
Unfollow Toni V.
Share Review
Report Review

No longer makes withdrawals for me! Their verification code to withdraw is the only communication I cannot receive anymore. They tell me after several several other suggestions to try, I will have to try changing my phone number and maybe I will receive the code then. I get their replies to my emails, their texts to ask for deposit money deals, their email promotions to ask money for deposit as well, but not the email or text with the code needed to complete my request to withdraw. It's been months of their run around. Do not use this site! And when they say we are sorry for your trouble, email us with your information and will help you…that ends in a run around that doesn't get my withdraw verification code either. I receive all emails and texts that promote their site about deposits and all emails responding about my issues but not the text or email with the code I need and they don't have anyone that can give me a code to use only the one that has to be received by text or email that always worked before. When they changed from bit…az to bit…cc must be when they became sheisty and Not reliable with no follow through.

Date of experience: January 17, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Toni, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

California
1 review
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Bitbetwin is the Absolute best there is all of my favorite platforms/games. Great bonuses to choose from and lightning fast payouts

Date of experience: January 15, 2024
Chris S. — BitBetWin Rep
over a year old

Dear Aaron, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!