BitBetWin has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of BitBetWin

BitBetWin

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BitBetWin?
grey stargrey stargrey stargrey stargrey star

BitBetWin Reviews Summary

BitBetWin has a rating of 3.1 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BitBetWin most frequently mention customer service, different platforms and online casino. BitBetWin ranks 3rd among Sweepstakes sites.

service
251
value
227
shipping
124
returns
128
quality
215
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Pye P.
Unfollow Pye P.
Share Review
Report Review

APlus service
March 6, 2024
Updated review

I have had to contact customer service through their chat and I always had an customer service agent within 5 mins.Always there to help

Date of experience: March 5, 2024

They made it so easy!
January 21, 2023
Previous review

So far, I have had a smooth,no hassle time. I have made deposits and now I get the pleasure of cashing out. They have made the withdrawal process so simple the app has been a first class app! Thank you BetBitWin!

Date of experience: January 21, 2023
Tennessee
1 review
0 helpful votes
Follow Deven M.
Unfollow Deven M.
Share Review
Report Review

VegasX and their withdrawal process
March 6, 2024
Updated review

I love VegasX because of the extra play which is called wager and great games but the sour part is when I cash out my chargeable balance it get declined because they want you to play the wager balance which will always be there even when I win off of it, I just wish they wouldn't decline my withdrawal every time when I put in the chargeable balance

Date of experience: March 5, 2024

Love Bitbetwin...but
February 8, 2024
Previous review

Only problem I have is that I wish they had flash withdrawal like they have flash deposit, I hate having to wait so long to get my funds on dogecoin, 24hrs too long!

Date of experience: February 7, 2024

Love to win
October 14, 2023
Previous review

I don't understand why flash deposit and quick deposit takes so long sometimes, I might as well deposit to regular way

+1
Date of experience: October 14, 2023
California
1 review
0 helpful votes
Follow Honey g.
Unfollow Honey g.
Share Review
Report Review

Notfake
March 6, 2024

Was down on my luck tried this game and they bless me off one spin 200 thank you guys so much for that

Date of experience: March 5, 2024
California
2 reviews
0 helpful votes
Follow Teresa A.
Unfollow Teresa A.
Share Review
Report Review

Unable to withdrawal
March 5, 2024
Updated review

I've been a good loyal paying customer, but for awhile haven't been satisfied it's one thing or another today my issue is trying to withdrawal and unable to because I'm not receiving otp why I don't know there should be another way to be able to withdrawal if that way isn't working, it's easy for them to collect but hard to receive my winnings.

Date of experience: March 4, 2024

No notice of change
February 1, 2024
Previous review

Since I've been playing I've always deposited minimum of $10 and yes know the charges so was never given the full amount on platform, today
I deposited same amount and after fees was told I had to deposit $10 to be eligible to play, because they decided to change their rules without notification, and now they have my deposit on hold which is bull I just can't believe after all the money I've deposited on bitbetwin they want to treat a good paying customer
With this bull, it's not right. I'm really really disappointed on this bitbetwin,

Date of experience: January 30, 2024
Texas
1 review
0 helpful votes
Follow Tierra M.
Unfollow Tierra M.
Share Review
Report Review

Always helpful
February 21, 2024
Updated review

Just wish withdrawal times were as fast as deposit because 12-24 hours is a little excessive. But it's ok

Date of experience: February 20, 2024
Chris S. BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us.


Awesome
January 28, 2024
Previous review

Always helful and good discount codes. I've had a good experience with the gaming website. Easy fun.

Date of experience: January 28, 2024
New York
1 review
0 helpful votes
Follow Hoanh T.
Unfollow Hoanh T.
Share Review
Report Review

Fraud
February 20, 2024

I win and no Pay don't play bitbetwin it take your money I spent to much money.play and no win at all$ 2000.oo I put in the game

Date of experience: February 20, 2024
Chris S. BitBetWin Rep
over a year old

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention.

California
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

I love this online casino.
February 18, 2024
Updated review

I love bitbetwin. It has plenty of platforms to choose from. My favorite platforms are Vegas sweeps and Vegas 7. Download and deposit I promise you it's worth it.

Date of experience: February 18, 2024
Chris S. BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!


Amazing. Love this game
November 19, 2023
Previous review

I love this game. I have encountered some issues at times and the support team are very helpful and are there to chat with you 24/7 or you can call. They are there making sure you have everything you need. Today I won I hit the jackpot and they process your payments in a timely manner. For those who have doubts DONT! Here's your sign to get it register( you get a bonus free $ for registering)

Date of experience: November 19, 2023
California
1 review
0 helpful votes
Follow Joseph g.
Unfollow Joseph g.
Share Review
Report Review

I won $100 on firekirin off a 10 cent daily spin and they are refusing to pay stating they don't pay winnings on daily bonuses even though it doesn't state that anywhere on their terms and conditions or FAQ

Date of experience: February 17, 2024
California
1 review
0 helpful votes
Follow Sabrina J.
Unfollow Sabrina J.
Share Review
Report Review

They never cash you out,
February 16, 2024

They take too long to cash you out, they make you lose everything. It's kind of ridiculous because they already have a limit set anyway. Games are glitchy.
I cashed out once and since then my past 4 transaction have been canceled because they take forever.

Date of experience: February 16, 2024
Colorado
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Great
February 15, 2024
Updated review

Great platforms to play. Withdrawal is in process. Vegas x is my favorite. Numerous slots just like the ones I play in casinos.

Date of experience: February 15, 2024
Chris S. BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!


Fun
February 5, 2023
Previous review

Fun to play. Easy deposit and withdrawal processes make this the best site to play casino games. The variety of platforms is a bonus!

Date of experience: February 3, 2023
California
1 review
0 helpful votes
Follow Emerald g.
Unfollow Emerald g.
Share Review
Report Review

BE CAREFUL THEY CHANGED POLICIES AND DIDNT LET NOBODY KNOW CAUTION BEFORE ADDING MONEY LOOK AT THE CHANGES! They told me they would tell their marketing company about not letting us know ahead of time about the changes never denied not telling us the changes! Be aware!

Date of experience: February 14, 2024
Chris S. BitBetWin Rep
over a year old

Dear Emerald, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!


Great site! I play EVERYDAY!
October 7, 2023
Previous review

I love this site I win on here all the time only thing is you can't withdraw until $20. They have a freeeplay whelk I won $50 twice off it I love this site easy to use. JUST HAVE TO HAVE PATIENCE!

Date of experience: September 23, 2023
California
1 review
0 helpful votes
Follow Keoseng S.
Unfollow Keoseng S.
Share Review
Report Review

Thank you bitbetwin.cc/ milkyway I had a blast
February 13, 2024
Updated review

Thank you bitbetwin.cc/milkyway i had a blast again and y'all always provide a lot of platforms to choose from and please get more new games0

Date of experience: February 11, 2024
Chris S. BitBetWin Rep
over a year old

Your comments have been shared with our entire team at BitBetWin. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon.


Swift with great help with my withdrawal and for sure I'll be coming back to play again thanks a million Arthur

Date of experience: November 10, 2023
Texas
2 reviews
0 helpful votes
Follow Wa B.
Unfollow Wa B.
Share Review
Report Review

Customer Support 👎
February 7, 2024
Updated review

Don't waste your money or crypto on these sites. Customer service always has some kind of chip on their shoulder. They take their sweet sweet time when you actually put in for a withdraw. Literally they advertise the world but when you deal with them in person they're crap. Doesn't respect their customers at all.

Date of experience: February 7, 2024
Chris S. BitBetWin Rep
over a year old

Dear Wa, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!


Quick response
May 14, 2023
Previous review

Very fast response time. Especially when trying to find a solution to a problem online. Chat is very responsive.

Date of experience: May 12, 2023
California
1 review
0 helpful votes
Follow Annie B.
Unfollow Annie B.
Share Review
Report Review

I've played here for a few years now And haven't had many issues. I was playing a game on Ultra Power, I won $900 in bonus which I never received. After numerous phone calls, messages and chats they told me their reasoning for declining my withdrawal, A 'glitch'. A glitch in their system prevented them from paying me. It's been about 3 weeks now and I'm still trying to get my $26 deposit back. For this reason they suck.
They have received thousands of dollars from me, I am level 6. It's disheartening that once a jackpot finally drops for me, they refuse to pay it and call it a glitch.

Date of experience: February 6, 2024

They're the best!
December 14, 2023
Previous review

Out of all the online venues, bitbetwin is still my favorite! They have daily promos and ways to multiply your deposit!

Date of experience: December 13, 2023
Florida
1 review
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review

This site is nothing but a scam, and anytime you try to cashout, a "new" policy pops up for why they can't pay you...not only am I telling you to NOT give them a dime, but also, do NOT even waste your time playing with their "Freeplay"! PATHETIC!

Date of experience: January 31, 2024
Chris S. BitBetWin Rep
over a year old

Dear Julie, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

Ohio
1 review
0 helpful votes
Follow Jennifer G.
Unfollow Jennifer G.
Share Review
Report Review

Win
January 29, 2024
Updated review

Bitbetwin's a fun sit to play and I've got my favorites on Vegas X... and they ACTUALLY PAY when you win!

Date of experience: January 26, 2024
Chris S. BitBetWin Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!


Bitbetwin Jen!
March 20, 2023
Previous review

Yay! Lucky Vegas X Day! I don't use any other site to play my favorite Vegas X games... Bitbetwin treats me soo good... why take a chance with another site that may NOT treat me right! RIGHT? I LOVR BITBETWIN!

Date of experience: March 15, 2023
California
2 reviews
3 helpful votes
Follow Jimmi G.
Unfollow Jimmi G.
Share Review
Report Review

Whoo whoo
January 19, 2024
Updated review

I won $150 twice in 2 days on bitbetwins new plat form cash machine get with the people join bitbetwin

Date of experience: January 18, 2024
Chris S. BitBetWin Rep
over a year old

Dear Jimmi, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!


Simple and easy
March 3, 2023
Previous review

I just played my free $1 and hit for 60$ and was able to cash out the whole 60$ and it is so easy to get ur money sign up for bitbetwin and start playing/winning.

Date of experience: February 25, 2023
Texas
1 review
0 helpful votes
Follow Toni V.
Unfollow Toni V.
Share Review
Report Review

No longer makes withdrawals for me! Their verification code to withdraw is the only communication I cannot receive anymore. They tell me after several several other suggestions to try, I will have to try changing my phone number and maybe I will receive the code then. I get their replies to my emails, their texts to ask for deposit money deals, their email promotions to ask money for deposit as well, but not the email or text with the code needed to complete my request to withdraw. It's been months of their run around. Do not use this site! And when they say we are sorry for your trouble, email us with your information and will help you…that ends in a run around that doesn't get my withdraw verification code either. I receive all emails and texts that promote their site about deposits and all emails responding about my issues but not the text or email with the code I need and they don't have anyone that can give me a code to use only the one that has to be received by text or email that always worked before. When they changed from bit…az to bit…cc must be when they became sheisty and Not reliable with no follow through.

Date of experience: January 17, 2024
Chris S. BitBetWin Rep
over a year old

Dear Toni, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!

California
1 review
0 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Bitbetwin is the Absolute best there is all of my favorite platforms/games. Great bonuses to choose from and lightning fast payouts

Date of experience: January 15, 2024
Chris S. BitBetWin Rep
over a year old

Dear Aaron, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!


Bit bet win is awesome
January 17, 2023
Previous review

Nothing but awesome service from this company all games are fun and payout is always on- time. No complaints here great place to play

Date of experience: January 17, 2023
California
1 review
1 helpful vote
Follow Tiffany H.
Unfollow Tiffany H.
Share Review
Report Review

Shady business
January 16, 2024
Updated review

As of today I am no longer a user on this platform for many reasons. But the straw that broke the camels back is I have officially been waiting 30 hours for my withdrawal and not one of the people from this site has contacted me or been able to resolve the issue and expect me not to be mad and continue to wait for them to pay me when they were supposed to have y money sent to within 24 hours and we are past 24 hours going in to day 2. I have been on them all day and my money is still in the processing stage with no progress for 30 hours! 30 hours hell yea I'm pissed and will be officially banning myself from the site after I receive my withdrawal. There phone has been busy all day, and it is in there withdrawal page post. It says withdrawals may take up to 24 hours and we are beyond that and still I not been contacted by no one from their fiance team or anyone else about my money. But was told to stop messaging them via chat before they ban me for spamming them with the same question about my deposit which I feel is ridiculous when all they have to do is send me my money so I can get on with my day. Instead they are still playing with my money and I had to walk home in the rain because I did not have enough for gas or an Uber because of their dealy. I'm done with this site so I really don't care at this moment what they do to my account. I just wat my money and I will start going back to the casino if I get the urge to gamble, at least I can get my winnings right then and there with no wait or hassle.

Loading...
Loading...
Date of experience: January 13, 2024
Chris S. BitBetWin Rep
over a year old

Dear Tiffany, we are sorry that you had this experience. We would be really happy to solve this unfortunate issue. Please contact us at [email protected] with your website email and we would be happy to help you!


They have been showing me love!
May 27, 2023
Previous review

I love this site and it's sister site. If you pace yourself the wins can be huge! Thanks Bitbetwin...

Loading...
Loading...
+6
Date of experience: May 27, 2023