I've had my fair share of winnings, but it's a double edge sword. I have also been logged out during winning spree! Only to not see my winnings. Be cautious!
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I have been a customer for three plus years and for the most part I haven't had any issues but over the last couple days there have been issues where I made a deposit and it was not accounted for or added to my wallet and when I try to address the situation I am told to wait up to 24 hours for it to get resolved I don't understand why it takes that long number one and white isn't a representative able to find out whether or not a deposit was made or not I have proof that I sent the payment to them and they accepted the payment but never added it to my account what more proof do they need this is unacceptable and unethical and if I do not give my money I'll be forced to report them.
Excellent customer service. As long as you read and follow all the guidelines you will have no trouble. Customer Service is great.no complaints. I've won over 1,000 in 3 months. So I'm a happy customer.
Don't play with them they are scammers wouldn't cash me out saying I wont with the daily bonus. Never playing with them. A better sweepstakes is sweepstakes.mobi they never checked if I won of the daily wheel or anything like that so big bet sucks
Ive literally spent between 8000-******* according to my dashboard they create for me.[so besides the fact im only able 2 withdraw 300]so I deposit my acct is saved it logs me in I win 320 they claim that isn't account on file like oldest trick n the book im disgusted im done with these guys
Withdrawal Holds Are Back. Once again we are doing our yearly casino reviews and it's been confirmed that the WITHDRAWAL HOLDS are back everyone, and that's across all sister platforms. Withdrawal holds are taking days to months to process calling it game log reviews, unusual activity, tech issues or backlogged. Holds happen to free float funds. Floating funds is when the casino gains funds of your winnings on game platforms. This usually occurs through unregulated casinos. If you don't mind the holds then they are one of the best casinos to play with. If you have a issue with holding your withdrawal winnings then don't deposit here and invest your time somewhere else. Once the game logs are checked and completed then you will be processed but it can take up to three months for that to happen sometimes not even receiving winnings if your dealing with extremely high amounts. If you want to dispute the website that continuously holds winnings for days the only way to do so is to report the domain name through domain purchaser websites. As an unregulated casino the casino uses software that protects the business so reporting to regulators will be unsuccessful. Just be aware before you deposit. So to conclude the review, our team thinks the extended hold times on winnings are unnecessary and is actually hurting the business by causing the casino to loose more money. If you want to continue and play here have fun, get your game on and please play responsibility.
I've had my fair share of winnings, but it's a double edge sword. I have also been logged out during winning spree! Only to not see my winnings. Be cautious!
Don't give them your money. They will never pay you. I'm waiting on something that will never come. If you protest they just shut your account down.
Beware of this! They do NOT have a speedy cash out process. It takes FOREVER compared to many other gaming platforms available. They prolong the process assuring it won't be long and on some of their sister casino sites make you pay to request to chat with I. T. (BitofGold, Bitspinwin, Vegasgems, Bitbetwin, Bitplaywin). Horrible! Don't waste your time or money!
They have turned something that should be fun into something that is miserable. At this point they have refused to pay me and it's been over 24 hours.
This is a sorry $#*! gaming site that makes up there own rules that they see fit. Definitely pieces of $#*! don't recommend to anyone
They are rule changers. I used to be able to cash out on the bonus. The one dollar bonus on Vegas x. Now I guess the rule has changed. They've done this to me on a couple of my winnings. I asked them multiple times now to close my account and they won't.
Nothing reliable to play in a casino where they don't want to pay you I have more than seven days waiting for them to pay me and nothing just excuses and more excuses be responsible and be more honest you don't give me anything for free deposit $300 dollars to play not for you to keep them what happened there is not my fault it's yours and I don't have to pay for the broken dishes so pay me! BitBetWin
I was playing on bitbetwin the other day I put my last $13 on my juwa. I placed a $10 bet and I won $100. Bitbetwin denied my withdrawal they said I had to play part of the $100 saying it was a deposit. It was a win off my $13 they denied my withdrawal told me I had to play some of the $100 I played the entire $100 and I didn't win one dollar off of 100 spins I argued with the person told him that the $100 was my win he still denied my withdrawal stating it was a deposit it was not they won't give me the money I won fair and square if I were a player on these platforms you better watch out they are stealing from good customers I've gambled over $7999 with them this was one of the first times they stole cash from me if I don't get my $100 I'm going to see about getting them forced offline
I turned $1 free play into close to $300! BBW did not let me withdraw because I did not make a deposit to play, which I then did after this email. Been on BBW for 2+ years and this is my first cash out transaction. As of this posting THEY STILL HAVE NOT CASHED ME OUT EVEN AFTER DOING ID VERIFICATION, DEPOSITING $$ AND DOING THE PLAYTHROUGH AMOUNT. I NEED THEM TO FIX THIS NOW!
Bitbetwin don't u want to be the best? Everything about your service is great til the withdraw. If you guys made this process faster you guys be number 1 easily even if u charge a fee Think about it
The only negative about this casino is it take them 24 hours to payout your withdraw. If they didn't it I would play way more
Seeing their advertisement for instant access to you winnings, I tried to withdrawal money. After waiting 16 hours, I woke up to $0 in game and $0 in my account. So my money is gone and no one can speak on it or answer my questions. Just have their support team talk to me like I am dumb, trying to make it seem like it's my fault. DO NOT TRUST THESE PEOPLE OR THIS SITE!
I tried to withdraw after winning the max withdrawal any of $100.00 and the amt wasn't within the hour removed from my platform and after already having beeen verified to get wrlc Me bonus they told me I had to re-verify but couldn't do it except with an agent through chat. How can u take my deposit money if you aren't going to reasonably allow me to withdraw?
This site is getting worst it's taking over 24 hrs for withdraw and when you try to get assistance you get the same message that someone will be helping you shortly. Noone has in 24 hrs. I'm at the point I have to find another platform
This has been the worst site ever I have went through so many people no problem taking my $ problem paying time soon as you win problem
Why can't I withdraw off my account? If I want to stop playing. What do I have to do to withdraw? To can't make withdrawals but only deposits?
The have the biggest selection of platforms I've seen and the don't play games when you cash out my only complaint is that it can take up to 24hrs to receive you cash out it hasn't taken more the a couple hours so far but it can take up to 24hrs when their busy but some of that is the bitcoin network
I used to love this site. I used to be my number one. Go to for playing games now I'm being denied a withdrawal on a daily bonus which has never happened. I'm gonna request my account just be deleted altogether.
They rip you off don't play here unless u want to give your money away. In that case give it to me instead at least I deserve it more than these scammers at bitbetwin no shame in their actions. It's sooo obvious that it's rigged to lose. Never playing ever again and avoiding like the plague