BiggerBooksReviews 637

Super awesome. Got a $300 textbook for less than $10, and it was in nearly perfect condition!

Easy to order; good price; will wait until I get my purchase for a final "verdict."
Bok came one day later than promised.

This people had listed books they don't even have in stock. I paid for books that were never shipped because they don't have them in stock. I finally got a full refund for my purchases. What a ridiculous waste of my time. Never coming back to this place.

Bigger Books is easy to navigate and always has the books I am searching for. I like the reminder to return the rental and to be given the option to extend the rental or buy the book.

Ordered book over a month ago, never received. Still waiting for book.

I was told this site was legitimate and had textbooks at a reduced rate but I can't believe how wrong that was. I ordered a textbook a month ago and never received it, so I spoke to customer service for them to tell me that it was shipped and it's my responsibility if I never got it! They told me I can't even get a refund for something I never received! This is absolutely unacceptable, and I can't believe that there is no way for me to get a refund when I spent well over $100 on something that was never even delivered!

My experience with BiggerBooks was nothing short of outstanding. From the moment I visited their website, I was impressed by the user-friendly interface and extensive selection of books available. Navigating through different genres and categories was a breeze, and I quickly found the specific titles I was looking for.

The ordering process was seamless, and I appreciated the various payment options available. The checkout process was quick and efficient, and I received confirmation of my order almost immediately. The shipping was prompt, and my books arrived in perfect condition.

What truly set BiggerBooks apart was their exceptional customer service. I had a question about my order, and when I reached out to their support team, they were incredibly responsive and helpful. They went above and beyond to ensure that my issue was resolved quickly and to my satisfaction.

Overall, my experience with BiggerBooks exceeded my expectations. The quality of their service, the ease of ordering, and the excellent customer support all contributed to a positive experience. I will definitely be a repeat customer and would highly recommend BiggerBooks to anyone looking for a reliable online bookstore.

Easy to find and order the book edition needed. Thank you

Disappointed that I was given no warning the title would be out of stock and I'd have to wait for a supplier.

Order canceled, no notification, had to check on status much later to find out. BiggerBooks responded to say they did send a cancelation email, but after verifying I definitely did not receive an email.

Never received book or any notice past the initial purchase confirmation, when asked for an update I was informed that I would be getting a refund because the item was not in stock. Keep in mind this is all while the product is still visible on the website for sale. The question you have to ask yourself, is how many active refunds are in motion due to this lack of accountability. Unless you want to waste your time and money, look elsewhere..

Quick and easy purchase of ebook everything went smooth got book with in the hour

Love the options of how long to rent for and also shipping estimates depending on how quick one wants their books. My book shipping turned out late and so in the end I cancelled.

Easy to purchase and delivery was good timing. About 2 weeks maybe three pushing it.

This order was cancelled by BiggerBooks with no explanation. I have reached out several times to get an explanation, but they do not bother to reply. Customer communication and satisfaction is very poor.

It was super easy to order from BiggerBooks. In addition, I had a coupon!

Easy good deals and came in mail fast and I would order from them again

I received my text book almost two weeks after the expected shipping date, so I returned it. I try to support businesses other the Amazon. I was willing to wait for the book, but I needed it for a class and companies also need to do their part and get shipments out as promised.

I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.

I bought a book that was supposed to be a Christmas present. I never received it and I was never informed that I wasn't going to receive it. Bad experience.