Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Overall, the company has garnered a positive reputation for its user-friendly app that effectively supports home workouts and wellness routines. Customers appreciate the program's simplicity, customization options, and motivational content, which help make fitness accessible and enjoyable. However, some users have noted inconsistencies between workout instructions and video content, indicating a need for improved quality control. Despite these concerns, the general sentiment reflects satisfaction with the app's ability to inspire commitment and facilitate healthier lifestyles, positioning the company as a valuable resource for individuals seeking fitness solutions.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I get up everyday and do my prayers and do my work out! Thank you from Brazil!
The 12 mins flew by. I wish the music was better and the voice less robotic.
I'm not super self motivated and this app really helps remind me of meals and tracking. I live the ability to choose music, the instructions are clear, the routines are easy to follow. I am excited to see my results as I continue! I recommend for anyone looking for something that is easy to incorporate and makes you feel good. It's as much or as little as you make it, but so far I'm loving it!
On day 4 of the challenge and feel it. Excited to keep going.
Once you entered the questionnaire, you cannot change anything. For example if the trainings are to short. That you also want to build muscle and not only lose weight.
Me he encontrado muy bien.
Ha sido muy completo y entretenido.
Me ha gustado mucho
With just few days exercising wall pilates, I am feeling better. I used to not sleep well but for the past 2 days, I have been sleeping like a baby.
Further more, I feel light...no joints problem anymore...
Better Me plan is making a better Me!
I'm enjoying the variety of exercises but find the time to do sufficient reps is very short.
At first I thought it'll be more difficult, but my trainings go absolutely easy. I cannot wait to see the results afyer I'm done with my pilates trainig :)
Im really enjoying my plan. Even if the music goes a little wonky at times. The combination of the exercises works well for me being a office worker and sitting most of the day. I find the workouts go quick and are agreat way to unwide and stretch after work.
I am really enjoying the easy and simplicity in which the workouts are presented.
I've had multiple back surgeries and I'm more out of shape than ever before. I needed exercise that I could do anywhere, and that would not hurt my back. In the past I'd try taking on too much at once and quit after a short time. Although this is my first week, I feel like I can do these workouts and get good exercise without over doing it. They are fairly short and simple, but are definitely effective because I am sore in a good way. I'm looking forward to seeing what changes come over time.
Better me is the app for fun. Just a few minutes of workout and you will see the good way of your body.
I have only done two workouts so far, but I really like the format and feel that the exercises along with the instructions are very easy to follow. I will continue with great anticipation of a healthy hire more toned body
I did my first workout and it felt great! The 10 min was a good amount of time. I am looking forward to day 2
It felt good, now that I have a
Plan. Can't wait till tomorrow.
The app is very easy to navigate and understand. The workouts are easy to follow and the video guidance very helpful. It would be great if after each workout there was a "repeat" button. Sometimes the countdown isn't very long and if you're not flexible, you may struggle with getting in the right position.
Answer: Hello! Thank you for making us aware of this situation. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. You can always contact our friendly team at [email protected]. We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe
Answer: Hello! Thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. Moreover, our product cannot be purchased without the user's explicit consent. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are proud to have over 7M followers across social media platforms. Nowadays there are many companies we may not necessarily like but we know well they are not scammers. Internet is full of thousands of results saying the opposite. But it is mostly a matter of personal preferences and common sense. At the moment we are providing our customers with apps for mobile devices. The idea behind it is the convenience of having access to your plan at all times, wherever you are. In order to see your plan, you simply need to open the app. BetterMe really got you covered with all the tools you will need to get fit in one place. Workouts, Meals, Fasting, Calorie-, Water- and Step-Tracker, – you've got it all. On top of that, your unique customized plan, supportive community, tips & articles as well as a super-helpful customer care team, will definitely bring you closer to feeling and looking your best in no time. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. When using it on a regular basis, following all the necessary tips, recommendations, and notifications, you can reach your fitness goals in a safe, easy, and fun way. BetterMe is a leading behavioral healthcare company with over 100M downloads, available in 190 countries. We are also proud to have over 7M followers across social media platforms. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics. We provide our customers with licenses to access the BetterMe app. You can always contact our friendly team at [email protected] in case you experience any difficulties with the app. Kind regards, Team BetterMe
Answer: Hi! We have created a plan based on your preferences, goals, and parameters, both current and desired ones. The 'Training/ Workout' tab has a library of many different workouts you may want to try as alternatives. Please, reach us at [email protected], and we will gladly assist you further. Regards, BetterMe Kind regards, team BetterMe
Answer: Helo, Sue. Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions. If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039. If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481. If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions). In case you experience any difficulties during the process, please, contact us at [email protected] and we will be more than happy to assist you. Kind Regards, Team BetterMe
Answer: Hello, Kay! We located your email. Please note that your subscription has already been canceled as per your request. If you have any other questions, let us know. Kind regards, Team BetterMe
Answer: Hello! BetterMe is an app that helps you make positive changes in your physical and mental well-being. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. If you need any advice on app usage, we are always here to help you. All you need is to reach us at [email protected]. Kind regards, team BetterMe
Answer: Γειά σου! Η ομάδα μας είναι πάντα διαθέσιμη για βοήθεια στη διεύθυνση [email protected]. Μπορείτε να επικοινωνήσετε μαζί μας μέσω email. Και θα εξετάσουμε ευχαρίστως το αίτημά σας. Με εκτίμηση, ομάδα BetterMe
Answer: Hello. Thank you for your comment. We have already reached you via email, kindly check your inbox. Kind regards, team BetterMe
Answer: Hello! We do not have direct access to your personal details as well as billing details. Only users can submit their purchases. To understand what happened, we kindly ask you to reach out to our team directly at [email protected]. We are available for your assistance daily. Kind regards, team BetterMe

