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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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So bad! I wish I would have read reviews before I made my purchase. Beautiful pictures of clothes but the material and quality is very poor. One shirt was missing a button, another one was frayed and another shirt had a hole in the side. I emailed Berry look and told them and they asked for images of the clothes, packing list and detailed description of the problem. I sent all of this information and the next email from their customer service said a return label is too much and how about a cash coupon for the site. Fine, I would have been ok with this. However, when I replied this was okay, I got another email asking for the same packing list, photos, details. I sent this information again. The next email was the same generic response from their customer service. I have emailed with them 10 times now and received no compensation for the damaged shirts. Please do yourself a favor and pick another clothing site. DO NOT RECOMMEND!
I got my order after one month but it was the wrong size and very cheap quality. I emailed berrylook to send me their return address and all they say, give the item to someone as a gift because they dont pay the return label. I am really speechless. It was a huge mistake to order from them. And I have more orders to come
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Terrible quality terrible turnaround, terrible customer service, and terrible English! I could go on and on, just read a few reviews, and ignore the 5 star reviews they are fake I'm sure.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Do not Do Not waste your time nor money on this site! Scam no one available no customer service complete waste of money
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Bought 3 pairs of shoes from this site when i got them they were of poor quality and did not even fit, even though i used their size chart. Never again
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I ordered clothes on Sept. 14,2018. I paid almost $30 extra for rush shipping. I'm still waiting for my order. They sent me a fake tracking number, too! AWFUL company! I've complained several times via email and I get is grammatically incorrect, ridiculous responses. I'm in a dispute with them right now. Avoid the aggravation, shop someplace else.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Do not waste your money on this company. The clothes you get don't look anything like the pictures. Horrible quality and terrible colors - not anything like the pictures. I wrote to their customer service asking for a full return/refund. They emailed me back telling me to gift the clothes because the return process would be lengthy and I would be responsible for the shipping. I might as well have burned the $100 I spent. I would gift the clothes I got to a homeless person.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
This website is just filled with fab fab fab pieces, Their sales are always great as well! The fact that they only buy in small quantities of items really makes you feel like you're getting a unique piece of clothing. Any time I've worn a piece from Berrylook I've always had loads of compliments. I'm looking forward to my next visit!
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
I ordered 4 dresses in August. I haven't received anything. Now I see that they have banned my IP address from entering their website.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I ordered a couple of dresses in August. I still haven't gotten anything yet, and it is October. I wrote several messages to them asking them to check my order. I never heard back from them. I now want a refund. I doubt I will ever get it. I will report this company.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Haunted. I am grateful for the good treatment they have given me in the store, really that those guys do know how to serve their customers and tell you what clothes fit you best, what lovely guys! The dress I chose is very good quality and the design is very beautiful, I had time without looking something so cute.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Ordered 6 items. They took payment for all 6 first and forgot to ship me 1 item. Out of the 5 items received, 3 are of such cheap quality and material, there is no address posted on their site for returns. I am trying to get my money back, hopefully will be able to get a return address! Dont waste your time or money! Huge disappointment!
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
This company is a huge ripped off. It's been almost 3 months and I haven't got my order yet? What a disappointment? Don't waste your money, just like I did. I paid $117 for 4 stuffs but nothing received. I send them few emails but they don't even bother to respond. The only email they send me is telling me that one of the stuffs is not in stock and ask me to select a replacement. I did send them my replacement but no answer after that. Also, please do not shop here if you are an American woman as their sizes are in Asian sizes unless you are super skinny. Yes, the prices are cheap but it's not worth it, better spend your money in Walmart at least you know you get the stuffs upfront.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I love berrylook excellent customer service very fast a lot of colors and designs acceptable prices, very good experience I will be back soon, fascinating store.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
PLEASE DON'T GET SCAMMED BY THIS COMPANY. THE ITEMS WERE PAID FOR. OUT OF 4 ITEMS ORDERED, I RECEIVED ONLY TWO AND THE 4XL WAS ABOUT A SIZE 12 IN USA SIZES. I HAVE TRIED TO RETURN ITEMS AND MY EMAIL HAS BEEN UNDELIVERABLE. I HAVE RECEIVED NO MONEY BACK FOR THE UNDELIVERED ITEMS. THIS IS A SCAM, RIP OFF AND VERY DISHONEST COMPANY.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Shopping for blouses can be exhausting when you cannot get your size. Well, the collection in berrylook shopping directory offers a variety of sizes that will fit u perfectly and make you look stylish. I am glad i experienced this economic and hassle free shopping through their online shopping directory, which exposed me to plenty of products, brands to choose from.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Do not buy from this website. Why do they advertise in the US if their clothes do not fit American women? I got fed up with the back and forth asking me to send pictures of the items as proof, etc. What the heck?! I bought it from you, you took my money quickly. Now I have three useless tops that I cannot even wear.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I am really disappointed and very angry after i ordered a jacket from this website and received nothing but a disgrace to say the least. They tend not to put a returning adress and I tried to email them through their website to no avail. Unfortunately I looked for the reviews after i have handed over my money to cruel people who does not care about very hard working folks who are striving to make their ends meet.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Do not order from this company. Unless you are small Asian proportions and are 100% certain you will keep your order. Otherwise, you will repeat the same explanation over and over for weeks to different customer service resp (they seem to continually change and do not read the previous emails in the correspondence) and never receive a refund. I will never order from this company again.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
This is a rip off site, look nothing like pictures and they give you the run around to give a refund. Still havent gotten a refund for the items i returned or the item that was out of stock
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook