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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
This summary is generated by AI, based on text from customer reviews
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I ordered 4 items in extra large due to usually online the sizes aren't exactly right. They could have fit my 7 year old almost. I tried to get a refund or exchange but was basically told good luck. They did offer me $15.00 and told me to give them to a friend! One dress is even made out of some kind of foam! This place is horrible and I would never recommend it to anyone. Not even my enemy.
This is a scam, the pictures shown on their advertising were very nice. I ordered 3 dresses, they came almost 3 weeks later than they promised. They were all too big, the style were not what I ordered. 1 of them look similar but totally different materials. I can't wear any of them, they stick to your skin, and see through. I want them to pay for the return postage because I am returning them and willing to pay the postage.
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?
I am looking forward to your kindly reply.
Berrylook
It has been a month and I still have not received my shoes i have email them three times and still getting the run around this is a scam
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address tiffa******@comcast.net
Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]
Are the 5 stat reviews fake? Of course!
Because the reviews say" the sleeves are perfect lenght" and the coat has no sleeves
" The hips are snuggle" and it is an open wide cape"
"I ordered a size up and it is perfect" and it is a one size coat!
So confusing, so fake.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?
I am looking forward to your kindly reply.
Berrylook
The ordering process was very easy, but that was where the good points end. The processing time was supposed to be between 5-7 days. I finally rec'd an email stating the order had been done two weeks later. Then the delivery, stated as being between 5-12 days-it was closer to 15. All told it took one month and 2 days to receive the order. Then upon opening, it was missing a piece which had been paid for, and the quality of the items received were so abysmal, they are not salvageable. Sandals ordered are plastic. The tops are of the worst quality fabric, extremely thin and all synthetic. Even on a jacket that is advertised as cotton-it is a polyester fleece and extremely thin! I am also now in the process of trying to get a refund for the item they didn't send. It has been a week of emails back and forth, to be told this morning they will take up to another month!? Customer service is the last thing they are interested in, the only thing this company does is use marketing tactics to lure people in, and the items do not represent what was ordered.
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address ldm*****@gmail.com
Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]
Berrylook delivered very nice clothes to me. I am still loving it. My friends love it too. The customer service was not bad as well
Dear Customer,
Thanks for your order and sharing.
We feel delighted that you are in love with the products and our service!
Berrylook will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.
Hy! Everyone, I shop from here many times and always have good experience. Whenever I order from this site, I received my order within 10 days. I love their wide collection of trending wears.The products of this site have a unique style and fashion.
I certainly order more for my family members. Its just amazing site for shop.
Dear Customer,
Thanks for your order and sharing.
We feel delighted that you are in love with the products and our service!
Berrylook will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.
SCAM COMPANY - Do not buy from them. One customer got a delivery of one shoe and others dresses that might as well be plastic bags!
What are fraud agencies doing about this company/companies? There are also other websites that may be connected: One trust pilot reviewer Marina S found photos of one of the dresses she ordered on these company websites: fashionmia.com aqulabuy.com mumetaz.com berrylook.com popreal.com Berry look and Aqulabuy on trustpilot must have conned hundreds of thousands of pounds from customers. WE ALL WANTOUR MONEY BACK. THE five star reviews ARE ALL FAKE.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?
I am looking forward to your kindly reply.
Berrylook
They are awful! It was the worst online purchase I've ever had. No refunds even for items I did not receive
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?
I am looking forward to your kindly reply.
Berrylook
Internet stores are hit or miss; this one is definitely a miss. The products do not look like the image and may be damaged. They will not refund money or replace items. I bought a dress that was two different clashing colors; they tried to say it was a lighting artifact. It also had a large white streak and splotch on the front that were flaws in printing the fabric. They offered me $5 USD or I could pay to ship the Original dress plus replacement for $40. This is a scam! My damaged item is going to a local drama club for costume.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Bad service, took my money two months later i filed claim with paypal. Got my money back. They promise but don't follow through. Check online Facebook to hear the many horror stories. If you paid with credit card you can dispute the charge and the bank will investigate and possibly give your money back.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I purchased a dress and received it after two weeks. However, the dress has nothing to do with its picture! It is totally different! Neither the style and color nor the material is what you see in the picture. They have said the material is cotton in the website while it is poor plastic It seems like a child sewed it. The worst part is that it has a hole in its back! I would not wear such a dress at home let alone at work or in the street! I really wish I had read the reviews before I made the purchase.
I wrote this review a couple of months ago and I forgot to update that. I tried to catch them several times to return the dress I purchased however I did not receive any response! Then I reached out my credit card (discover) and filed a dispute for this purchase. Finally, I could get my money back after a couple of weeks. Again, do not waste your time and money on this awful company! They are all frauds!
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Took over 30 days to get my 3 shirts(which did not fit, AMD poorly made.
Shoes that ordered at the same time as the shirts have not arrived yet.
PS.
Read reviews first!
I wish I would have would not of ordered
:(
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
This company is getting rich off of selling pictures, because the product is a hot MESS, CHEAP, VERY POOR QUALITY Chinese MESS! The dress I order should be mid your calf, but it's above the knee and looks like a 7th grader sewed it! Check out the two photos and see the difference between what I ordered and what I received I'm glad I only spent over $20!
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I have paid $413 for Berry look clothing. It was nothing like what was advertised not in quality. One dress was same colour but different style in the worst quality possible
And OHHHH the coats were not fit for a dogs to sit on. 3 items were missing
Sent an email complaining but only reply if it suited them
I will be continually commenting on their close and wish every one check their reviews before they loose their money
I honestly writing this review to warn others not to throw way money they worked hard for. Will be posting photos of items in my next review comparing them to the original order
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I ordered $150.00 of clothing from this company on August 31,2018. I received only 5 of the 9 items. All of the items were in very poor quality. I sent an email to the company asking how I could return the items and receive a refund. I have not heard back from them. This is outrageous! They basically have stolen $150.00. They are non responsive and do not stand behind their shoddy product.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
Quick to process payment. Received part of the order 30 days later. Ordered XL. Items labeled as XL are actually Small/Medium. The material is of very low quality. Return policy set up to dissuade you from returning merchandise as it costs more to return than the cost of merchandise. They suggest to keep it and gift it to someone. In addition the tracking of merchandise is inaccurate. Responses to inquiries are condensending.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I ordered some clothes on 9th September and I received a part of them on 6th October. The material of the clothes is not accurately like the pics which show on the website.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
I SO WISH I WOULD OF CHECKED THIS OUT BEFORE ORDERING. THEY ARE THE BIGGEST SCAMMERS OF ALL. I ORDERED IN JULY 2018 AND AFTER 22 EMAILS AND THREATS I GOT MY SO CALLED ORDER TODAY. OCT. 2018. FUNNY HOW MY MONEY WAS TAKEN THE DAY OF THE ORDER. I HATE DISHONEST PEOPLE. I THREW THE WHOle DAMN MESS IN THE GARBAGE. NOT WHAT I ORDERED. DIDNT EVEN LOOK LIKE THE BEAUTIFUL CLOTHES IN THE PICTURES. REFUNDS ARE IMPOSSIBLE AND IM SICK OF THE WHOLE DARN MESS. HOW DO WE GET THEM STOPPED AND OFF THE MEDIA? THE SIZES ARE UNREAL, THE FABRIC IS AWFUL AND PRETTY SURE IF YOU PUT THEM IN THE WASHER THEY WOULD FALL APART. IM SO ANGRY PRETTY SURE I COULD SPIT FIRE. OH GREAT THEY EVEN HAVE THIS SET UP SO YOU HAVE TO AT LEAST GIVE THEM A 1 STAR TO SUBMIT. ID GIVE EM A NEGATIVE 150.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
DO NOT BUY THROUGH BERRYLOOK. Absolutely terrible. It was a month late getting here. The quality of the dresses I got was extremely poor ( very cheap fabric), poorly constructed and the fit was terrible. Then I paid to sent them back to get a refund and have been trying (through at least 30 emails back and forth) to get my money back... so far they have not given me any refund.
Dear Customer
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible.
I am looking forward to your kindly reply.
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?
I am looking forward to your kindly reply.
Berrylook