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Berrylook

1.5

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Berrylook Reviews Summary

The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
107
value
106
shipping
110
returns
96
quality
105

We monitor reviews for authenticity

Uruguay
2 reviews
9 helpful votes
Follow Marisel B.
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I made an order like 2 months ago and nothing! I cant contact them, no one ever answered my emails or told me the status of my order... I think I just got scammed by them. I wish I had seen the reviews before making such a large order... not happy you guys.

Date of experience: October 23, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Australia
1 review
5 helpful votes
Follow Grace H.
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Trust me, victim right here. I have ordered 4 tops, took over a month to arrive (and they said it would only take 5~7 days.) I was super unhappy with the terrible quality of them all but decided to keep two and refund other two. One of the top had its button holes closed (and this top worth $30+) and the design was COMPLETELY different to the photo and how it is described on the website (measurements). They told me, the holes are closed because the cloth is NEW. I laughed and asked them then what happened to this other top that I have received that has button holes OPEN? Still no replies and still nothing about refunding. I am about to give up cuz I'm hearing too many shyts happened to ppl with refunding as well.
I'm warning you now. All these positive feedback are scammers supporting this scam website. Don't buy anything from here.

Date of experience: October 23, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address heim*****@gmail.com

Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]

GB
1 review
3 helpful votes
Follow Ishy M.
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Don't trust this company
October 23, 2018

I placed an order in July, it is now 23rd October. I have requested a refund as i never received anything. I was told the refund would be 15-20 days, that was a month ago, I keep getting told to be patient, an explanation would help. Funny how the money was taken from me straight away!

Date of experience: October 23, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address ishy*****@yahoo.co.uk

Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]

Arizona
1 review
0 helpful votes
Follow Lisa N.
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I wish I could take pictures of what they sent me I gathered everything up put it in a bag and sent it to a secondhand store the sizes were all wrong the quality very poor. It took a month to get what I ordered because it came on the slow boat from China. Unfortunately I saw the reviews after I ordered I will never make that mistake again! One item was out of stock they sent me two notices one that it was on its way and that it was out of stock I asked for a refund I have never received it I told them do not send me anymore of your clothes they're horrible I want a refund I never got one. If you look at the reviews it is all pretty much the same what I experienced everyone else has as well. Stay far far far away from this company it's just a Chinese rip off!

Date of experience: October 21, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

California
1 review
0 helpful votes
Follow Nikiya M.
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They are the worst the gown I ordered looks nothing like the gown I received and they wil not allow a free return or refund of items I did not receive! They are thieves! Errrr!

Date of experience: October 21, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

India
1 review
2 helpful votes
Follow stefen l.
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I ordered few things from this Website and they delivered those products within 3 days time. The product quality is too good. I had a great experience with Berrylook.com, they are just awesome. Customer support need to be good enough, though they reply within 24 hours of time. Highly recommend this awesome website to purchase fashion clothes.

Date of experience: October 21, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thanks for your order and sharing.
We feel delighted that you are in love with the products and our service!
Berrylook will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.

Colorado
1 review
0 helpful votes
Follow Kim J.
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Scammers
October 21, 2018

Ordered from them not realizing they are based in hong kong. Ordered over $100 of stuff over a month ago, and when i check the status in my online account it is still in the "picking order" status. I wrote to them asking status and I got reply from "Marguerite" saying there is a delay because it ships from hing kong. There is no tracking number or anything. They are very active on social media but all comments have been turned off so people can't complain. Scam artists. Do not buy from these people.

Date of experience: October 21, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

GB
1 review
3 helpful votes
Follow Manel M.
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Still waiting...
October 20, 2018

Placed an order on the 24th September for an event on 21st October. 3 emails later and lots of promises i have had to find a different outfit. Do they ever read the reviews because
Im not the only person it seems who has had shoddy service and been left disappointed. Certainly wouldn't order from them again

Date of experience: October 20, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address manel*****@live.com

Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]

India
1 review
1 helpful vote
Follow neha s.
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Hi, this is my first purchase from Berrylook and now I can say that it is awsome
Online store. Also the Products are very cheap with different payment
Methods. Hopefully this website will become famous in no time. 6 Star
Rating for them from me. Just ordered products worth less than 100 USD each.

Date of experience: October 20, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thanks for your order and sharing.
We feel delighted that you are in love with the products and our service!
Berrylook will always be your best friends and fashion adviser.
Any problem with the order, just feel free to contact us. We are always here to serve you.

Minnesota
2 reviews
2 helpful votes
Follow Stacie S.
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I placed an order September 26. It's October 20th and I have not received my order. There is absolutely NO way to track your order OR to reach them via their "contact us". It simply does not work. I do most of my shopping online and this is a first for me. NEVER EVER order from this company. I am so upset that I did not read the reviews before I place my order. I'll never make that mistake again. After reading all this, I'm certain I'll never receive my clothes OR my money back. IT IS A SCAM. DO NOT ORDER!

Date of experience: October 20, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address sones*****@yahoo.com

Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]

Washington
1 review
4 helpful votes
Follow Judi R.
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Move on. Its a scam. The products are cheap, they smell and they stuff they send are the Bering sizes. Its BS
ITS BS ITS BS IT BS

Date of experience: October 19, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Ohio
1 review
3 helpful votes
Follow Carol L.
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They are crooks..
October 20, 2018

I wish I googled them before ordering then I would have known they give damaged clothing when you finally do receive them. The tracking numbers are invalid when you enter them. Once they get your money, in my case it was $72 & some change, we'll say $73.00 they bombard you with emails asking you to provide them the shipping info even though they sent it to you. Then they drag their feet in what they call is a reasonable time frame, so they can keep your money. They're thieves. Google Berrylook reviews. They do this to Americans as a practice. It took me a while to save that money to buy myself something nice & Berrylook took my money & sent me junk. I was able to contact my friend & siblings & tell them not to buy anything from Berrylook & to pass it on to everyone they know. Hint: When you see what you believe is nice but receive torn junk & the prices are very reasonable, that's
Because what you're about to receive is worth 10 bucks. How good of a deal was it really? Berrylook are thieves!

Date of experience: October 19, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Georgia
2 reviews
5 helpful votes
Follow C C.
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Thieves
October 19, 2018

Ordered 3 items 9/9/18 they did not arrive till 10/04/18.4 weeks later that alone was bad enough. Package was dirty when open all items soiled. Contacted them immediately they asked for pictures. Sent picture. Instead of giving me a refund they want me to take it to the dry cleaners and they will credit me 10 dollars. What a joke. I said no, so now they want to credit me 30 dollars which I can use to buy more of their garbage. Again I said no. I have clearly stated I want my money back still waiting for a reply.
I should have read the reviews before I made a purchase from them. STAY AWAY STAY AWAY STAY AWAY

Date of experience: October 19, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Australia
1 review
2 helpful votes
Follow LWH L.
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I placed my order in July and some items arrived in september. It is now mid October and item has still not arrived. Of the other 3 items, only one was ok. The other two was so very bad and there is no way anything could wear them. The workmanship was bad and the dresses didn't lok anything like the photos. The conditions of return are so ridiculous (including that the packaging cannot be damaged) that I am just going to dump the dresses. Responses to my emails are evasive and sometimes impossible to understand. Order from Berrylook at your peril.

Date of experience: October 18, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Massachusetts
1 review
1 helpful vote
Follow Christy S.
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I ordered a dress on 9/23 and it has still not shipped. I am not able to reach customer service. I doubt I will ever get my dress. I will never ever order from this company again.

Date of experience: October 18, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Indiana
1 review
1 helpful vote
Follow DEMETRIUS B.
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I PLACED AN ORDER FOR A PAIR OF SHOES ON 9-10-18 AND I HAVE YET TO RECEIVE MY ORDER. I HAVENT EVEN RECEIVED A RESPONSE FROM BERRYLOOK. I WISH I HAD READ THE REVIEWS HERE BEFORE I ORDERED. I WOULDVE SAVED MYSELF A HEADACHE.

Date of experience: October 17, 2018
Berrylook B. Berrylook Rep
over a year old

Dear Customer,

Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address db*****@hotmail.com

Please pay attention to your email box.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected]

GB
1 review
1 helpful vote
Follow Maureen M.
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Poor Quality
October 16, 2018

After 1 month and a letter asking when my £82 order of 6 items will be shipped, I finally receive 4 items. Disappointedly, poor quality material and 2 sizes smaller then what was advertised. I tried to contact them on the website but conveniently when you write asking how to return, it keeps saying the catcha is inaccurate. In other words they don't want to deal with your complaints, DONT BUY FROM THEM

Date of experience: October 16, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

New York
1 review
2 helpful votes
Follow Kathy M.
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Horrible Quality
October 16, 2018

I ordered 3 items from Berrylook.com and the fabric is poor quality and not as shown in the picture.

Below is 1 item. Compare it with the picture on their website: round neck patch pocket plain shift dress. The pocket on what was shipped to me is close to the hemline compared to the picture on their website. Additionally, the fabric is thin and flimsy.

Add to that, it doesn't fit.

Date of experience: October 15, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Tennessee
1 review
3 helpful votes
Follow jUDY D.
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Scam Artists/Cons
October 15, 2018

These people have taken my money and I have not received merchandise since March, 2018 nor a refund. YOU WILL BE SORRY TO GAVE THEM YOUR MONEY! DON'T ORDER FROM THEM. YOU'LL NEVER HEAR ANOTHER WORD FROM THEM.

Date of experience: October 15, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

Arkansas
1 review
3 helpful votes
Follow Mani T.
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RIP OFF
October 15, 2018

Shopping at this website have been an absolutely waste of my time and money. I have been chasing these guys since that one of the packages with half the products is delivered and that also their team responded to after a month after I mailed these guys again. I am chasing something that should have been their priority.

I strongly discourage to shop from this website. This is a rip-off site and will just take your money.

They don't have a clear return policy page on their website. Their team doesn't respond t even after multiple requests. You have mail them again and again. They give out wrong information about the stock they sell.

Date of experience: October 15, 2018
Berrylook B. Berrylook Rep
over a year old

Dear customer,

Thanks for your ordering from our websites, we apologize that you had an unpleasant experience with your order.
Could you please tell me your order number at [email protected] so that we can solve your problem as soon
As possible?

I am looking forward to your kindly reply.

Berrylook

From the business

BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!

We value all our customers:

Our professional customer service team is always here to help you. Your satisfaction is our top priority!

Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!

Enjoy your shopping at BerryLook.com.


berrylook.com
Hong Kong, LONDON, United Kingdom
+263
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