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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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Will not send refund from cancelled items. Clothes are poor quality and very small. Wish I would of Realized they are from a different country.
Horrible quality, horrible customer Service, and overall horrible. I wasted my money. The company is extremely difficult to contact by email.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I ordered various items from this company online. It took many weeks for the order to come. When it came, the items were nothing like that on the photos. They were cheap China made, poor quality fabric, poor design, bad styling, what else can I say... I cannot wear any of the items i purchased, It was so bad i feel bad giving them away to charity. Not only that they omit to send 4 of the items that I have paid for.
In summary DO NOT BUY FROM THIS COMPANY. GIVE YOU MONEY TO CHARITY.
ITS BETTER
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Pure rubbish stuff. When you see any company reviews, where most reviews are 1star and then a few 5stars, all the 5 star reviews are false spambots, paid for by the company. Don't think your order will be any different than the other 1 star reviews.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Dresses are ok for cash but had to pay an additional £19 to royal mail Will never use this site again
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I wish I read this... all the negative reviews about the delivery processed over 2 months, cheap materials, mislead sizes are all very true. Goods delivered but not complete, and quality of the materials are trash. There is no way you will wear them. JUST DONT BUY FROM BERRYLOOK.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I got my goods in a decent state. I loved the sweaters I bought however they came wrinkled a bit. Nothing serious though, I serious love the design and I consider them worth every single penny I paid out. Thank you so much, I will be shopping again!
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Sizes are way too small, even large sizes... They ask you to keep it or give it to someone as to return to them is expensive. I'm out $75... a hard lesson!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
It took almost 2 months to receive my partial order. The coat and blouse I did receive were horrible quality and looked extremely cheap. The sizing was a total misfit. The pockets on the coat are so sewn so high they look ridiculous. Still waiting for the dress I ordered and I'm sure it will also be garbage. Plan to throw them all out. From what I read it's near to impossible to return anything. Warning avoid ordering anything from this site!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Quality is horrible and sizes run about 3 sizes smaller than label. Plus, if you want to return you will be mailing the items to China at your expense!
Stay away
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I wish i read this before i bought, but...
The material is very very bad, dress is not same pic.
Don't buy anyway.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I have been waiting for a refund for the last 5 months despite multiple emails from the company claiming the "refund is on the way." Very bad company.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Finally, and after well over a mobth I received the items I ordered yesterday. The quality of the shoes was questionable and the strong smell of the plastic they were made from is toxic. I am throwing the shoes away as I am afraid to wear them. This website should specify what the shoes are made from. I am so dissapointed that I burnt my money on this way.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I placed an order over a month ago. Received 4 of the 6 items. There is no way to track the items. All items received are 2 sizes smaller than advertised. You cannot contact the company as the contact us function does not work on their website. There is nobreturn address nor phone number. I would not recommend ordering from them.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I ordered a coat and the sleeves were 2 inches shorter than listed in the description. I have emailed them twice for a refund and return. No one responds. There is no way to leave a bad review on their website either.
Dear customer,
We're so sorry for the inconvenience to you.
Our PP Department has emailed to you for the resolution, please check and reply them.
Thanks for your cooperation.
Any question, please feel free to contact us via [email protected].
Berrylook
Ordered some boots... said the charge would be 30 on my credit card. Next day I checked my credit card history there was a charge for 10 dollars more and not even charged under the same name as berrylook. It was charged under some toy company. Called my credit card and they investigated. Low and behold there's no such company. Total fraud! Total scam! Do not try to purchase from here! They will have all of your info. I had to order a new credit card as well. Disgusting people!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
The items that I ordered are NOT what they are advertising online. The boots that were shipped to me I wouldn't even dignify as cheap knock offs... THEY DIDN'T EVEN COME CLOSE TO WHAT THEY LOOKED LIKE ON THEIR WEBSITE. I agree with one of the consumers below who said they should face criminal charges. What they are doing is not right. They are stealing people's money.
I was unable to contact them on their website. The CONTACT US page does not work. (NO SURPRISE) I tried the LEAVE A MESSAGE button but was sent an error message at my email. So I have emailed the company. I actually sent proof of the differences in the products sent as opposed to what they are selling online. So we shall see if they send me a prepaid shipping label and refund my purchase. I hope they do the right thing. I will update my post later.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Love the style and the comfort of the material. Love it! It is now my favorite fall sweater. Very comfortable and the fit is perfect! Looks adorable with jeans and jean shorts. Great look for football games. Fast delivered with bellalike
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
In May, I ordered 4 items, 3 dresses and a t-shirt. The dresses were all poorly constructed, one size was bad. I returned 2 of the items months ago and have yet to receive a refund. Just keep getting e-mail messages from a different person every time, claiming they didn't receive my "parcel." 1 of the dresses I kept only lasted two wearings before the shoulder seams frayed. The t-shirt was ok, but it is a t-shirt!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I ordered and paid for 3 dresses. I received 2 of them - 1 was so short the slit in the back came up to my crotch and the 2 nd one had a dark spot on the back. I notified them right away requesting a return and refund as I cannot wear either of the ones I received. I asked them about the 3rd dress. The only response was concerning the 3rd dress being out of stock so I could order another one to replace that one- completely ignoring my request concerning the 2 I received. After going back and forth with multiple people ( they do not assign cases to specific individuals) so you end up repeating your circumstances every time and 3 different people asked for pictures (which I sent each time). Needless to say I got nowhere and finally they said I would have to pay return shipping (to China) but they would return the $$ for the 3rd dress which to this day I have not received. SAVE YOURSELF HEADACHE, FRUSTRATION and MONEY and do NOT purchase anything from this company!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
So sorry for the inconvenience to you.
I've checked your order and the refund has been applied and the finance will process it as quick as possible.
Thanks for your patience.
Any question, contact us via [email protected].
Berrylook