BerrylookReviews 1,315

I also wish I had researched before buying.
Last time I buy shoes online.
They looked nothing like the photo on their website, and - despite ordering a size larger than my actual shoe size - they are too small.
It took ages to receive them - not the time stated on their site.
I have tried contacting their service area to get details on how to return them, but receive no reply (probably inundated with people wanting to return items).
They also have a clause saying items need to be returned within 30 days or receiving... so I don't expect to hear from them till after that time.
Order: E*******

Worst shopping experience EVER! Stay away. I ordered two pairs of shoes in size 9.5, two blouses in XL (i wear a medium but i ordered up just in case).
What i got: 2 flimsy ugly shoes that are maybe a size 6 or 7, though the shoe tags say 9.5, as ordered. Too narrow to put a normal size foot in, even if they weren't several inches too short - and when i say FLIMSY, i mean it. Ugly.
Blouses are child sized, with tiny neck openings, more of a child's large or maybe an XS or size O adult.
I let Berrylook know via repeated emails, finally they said to return on my dime and provided address in China. So a $65 order would cost me $85 usps or $300 UPS - and they can guarantee delivery only TO China, not within China. I called my Visa card, and now Berrylook is fighting with Visa, refusing to refund. I'm out $65 and hours of hassle.

I just received my order, a joke, nothing to do with what they show in pictures. I bought with PayPal as a guarantee of supplier quality sign. I have a dress that will be used to take out my garbage cans away, one to do my cleaning, and the rest cannot even be used as cleaning cloth because the fabric does not have enough quality. Congratulations to this company that found the way to steal people with impunity. Some burglar banks, Berrylook steal with impunity. The only wish is that PayPal refund me, if not we should close our accounts, because Paypal must be aware of the fraud and so, become accomplices of their misdeeds. I would put every day this comment on Facebook, Paypal prefer to keep an unscrupulous supplier and let his subscriber be robed.

I ordered a beautiful looking top for my wife for christmas as i found she had bookmarked it a surprise(some surprise .ordered paid for 3rd dec.2018 finaly came 2nd Jan 2019.sent straight back by royal mail another 3 quid now they say they cant track the number i have sent although i have and it was delivered back on 4.jan 2019.they refuse to do anything saying they cant track it .stalemate. lost out on 20 quid .not a lot but id rather give it to homeless people. I thought i was crafty with online shopping but was took in with gaudy made up websites disguising theives.Oh the top was as if it had been wool boild washed with no colour and would fit a 2 year old !

This site is a complete scam. I have been dealing with Berrylook for over a YEAR, trying to get my money refunded for a $30 dress that I ordered. I eventually settled with a $35 dollar coupon, hoping that getting a new item and talking with customer service would help. Nothing. The new dress I got with the coupon said it shipped out, only to return to China for some inexplicable reason. A few weeks later, I got ANOTHER email saying the same dress just shipped out again, giving a link to a parcel tracking site, with a parcel number that does not exist. A full year later and I'm STILL dealing with these asshats. Looking into the site further, not only does everyone else agree, but the site also supports a pyramid scheme in their business, an illegal action to only add to the list of horrible reasons why you should NEVER get anything from Berrylook.

DO NOT BUY FROM THIS SITE, IT IS A COMPLETE SCAM

I ordered a dress from this company on Nov 30th 2018. It has still not arrived. The shipping company they use does not have a presence in Canada and thus the tracking number they give you doesn't work. It is also impossible to track you order on the Berrylook website. I am very disappointed that the CBC allows them to advertise on their website when it is clear from all of these reviews that this company is scamming Canadians. K. Moore

The clothing is of very poor quality and service is unacceptable. When I placed my order I checked the sizing guide for each item. Two items were out of stock and I was still charged for the unavailable items and told via email to pick out something else at the same price, which I did not do. When the package did arrive, not one thing fit. The web site did had a return and exchange policy, so I contacted Berrylook and followed all directions for returns for a refund. It has been over 90 days since my package has left the US, and I am told that I will get no refund until it's received - THIS INCLUDES THE TWO ITEMS OUT OF STOCK THAT I NEVER RECEIVED!
To add insult to injury, at the end of each email the following is stated:
"In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:

Your case will be taken care of by our dispute management team in first priority."

Please note there is no Resolution Center site listed. There is no Resolution Center site listed or mentioned anywhere on the website.
RUN AWAY from Berrylook!

When I buy a product I do not pay attention to its price, I pay attention to its quality because I am a very demanding and demanding person because I appreciate the value of things.

In this shop I have found high quality products especially in dresses and accessories and although there is a lot of variety what I really look for is quality so spend little or much when I get home I want to arrive with a clothes in my hands that I will wear with a lot of confidence since it will last me the necessary thing.

It is a good combination to buy good clothes with good discounts.

I made an order in November of 2018 and was assured I would receive for an event Thanksgiving weekend. The items never arrived. In December, I inquired about the order and requested a refund. I was again assured, I would receive a refund in December, 2018. Today is January 4,2019. I have not received a refund nor the items. I have begin the formal dispute of the purchase via paypal and am posting to every online venue to about the absolutely poor customer service and the outright "STEALING" of customer's funds. They don't deserve one star, they deserve to be closed down- out of business.

They have lost their minds from eating rat meat. Seriously. They send you CHILD SIZED clothing with crooked seams, buttons will not fit into buttonholes, torn seams, material not as pictured in their ads, lengths are incorrect. My God, I could write a novel.

Then they tell you to send clothing to people in CA with first names only.

They NEVER refund the money.

They type broken English and give themselves good reviews.

What a SCAM and poor people paid and were RIPPED OFF and no one is doing anything about it.

I am. I will not stop until Justice is served.

CONS and LIARS and they pulled this SCAM and they are laughing at us.

Pull together and let's STOP THEM.