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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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I ordered 4 items. Payed with paypal. They sent only 2. Here is the order id E*******.
Please send me the remaining 2 tops or refund the order. Why are you guys scamming people?
They gave me a bogus address to return merchandise. Complete scam. Wasted $15.00 mailing back coat to have it return because address was no good. Save your money.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
No wonder they have no tel. Number for complaints, that should have tipped me off first thing. Spent $100 and had to sign up for paypal, because curiously it would not take a credit card. That was weeks ago, and when we wrote via email to inquire where my merchandise was, they sent back a fed ex number that evidently did not exist. I'm contacting the Attorney General to report, also Consumer Reports, I urge anyone else here to do the same.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Not only are the clothes inferior quality - you can forget a refund if you can't wear them! Don't be fooled - their pictures look lovely.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Got my coat today, what a joke. The sleeves nearly hit the floor, supposed to be the biggest size but would probably for a 10year old. Shown as a 3/4 length jacket but comes just below the waist, pockets are up near armholes. Don't know what sort of material it is, something I've never seen before. My biggest problem was thst I didn't read these reviews before I did the order. Woe is me, never again.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
They reply that pay pal dont refund for non delivery because late jan2018 issues. Fraud and scam anything. 0to keep money liars.we Will go on national TV5 against them.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Please kindly, don't buy from this dealer.
Products are the most pathetic quality you would ever see. You will not dare to put their clothes on and go out.
Don't be overwhelmed by the beautiful images you see online.
Luckily I didn't make a big order with them but I still feel annoyed with both the quality and the size.
But if you have a child or relative that is small 4 sizes below yourself, you might give them the clothes to wear it even though you can't because of the poor material.
Believe it or not their clothes only fit for sweeping floors.
I don't like mothers or ladies like my get trapped in because of lack of money.
Based on this horrible experience, I would rather pay a bit extras for one decent piece that will last with me ages rather than this bunch of junky stuff that I can't even pass to someone else.
Please keep your money safe and don't fall victim for those online scams.
When I requested a refund they told me that I will have to pay the shipping!
I said no as I don't trust them anymore, they might take the rubbish products and not refund anything.
I asked them to refund part of the money and I will keep 'this rubbish to remind myself of such a ascam.
They still haven't paid me the amount agreed to be refund from January until today 13/03.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Attention by chat. Enter the page to see some dresses that I thought were beautiful, but I am presented with a question about how it would be to buy it and request assistance via chat and it was very fast and friendly.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
This is by far the best fashion platform I have come across in a long time. They delivered my shoes within their given time and everything came intact. I will definitely be coming back for more very soon
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Berrylook is amazingly good especially with their efficiency during delivery. I bought two dresses from them and they were shipped according to the agreement. Their team also followed up and helped me track the order
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
The merchandise this company peddles is low quality and sized for children. They make you pay to return their garbage, and then never refund your money. Their customer service is nonexistent. I am 69 years old and have never seen worse quality or worse customer service. AWFUL. DO NOT SHOP AT THIS COMPANY!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I received my order few days back and was very disappointed. The top I received doesn't look like the one I've ordered and the quality is less than poor. On top of it its size is like. Plz beware of what you r ordering.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
The ads pop up everywhere and the pictures are very cute BUT the sizes are made for sizing in China where the average girl is very small. So an XL as measured with my Talbots clothes (also made in China) is a size 6 to 10. I ordered a variety of clothes, all in XL. On trying to return they sent me an address in China even though they came from a warehouse in Calif. They don't provide a label and postage was $40. They were only willing to refund 1/2 when I filed with PayPal. I was not willing when others had complained about returning and never hearing from them again. Even with all my evidence provided to Paypal. So I wanrn you about dealing with Berrylook and thinking you are safe by using PayPal.
P.S. I 'm old enough to know better and should have read reviews first.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I purchased some items from this site. Unfortunately, they didn't fit well - the clothing really runs small. I had to work so hard to even email them for permission to return. Most times when I filled out the contact us page, every time I typed in the 'Capcha' to verify, it said it was typed incorrectly, even though it was typed perfectly fine. After a while, I at least copied my message so I can just paste it in each time without having to retype it. I had to log out and in multiple times until it finally said that it went through. That was 4 days ago and I haven't heard since. I tried again today with the same results. Eventually it went through. At least I purchased it with a good credit card that I can hopefully get my money back whether they respond or not.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
They steal model pictures from other sites and put in theirs then send you a completely different piece of clothing with the worst quality EVER. Don't fall into their trap.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
DO NOT FALL FOR THESE PICTURES!
The clothes are absolutely nothing like the lovely pictures. They are laughable! I sent an email the moment I'd received them to say I was returning them because they were hideous. I got no response at all until I translated my complaint into Chinese on Google Translate. I recommend you do this as soon as you realise you've been scammed. I got a full refund but extremely slowly. The told me to keep the dresses. I took them to the charity shop. Maybe some old lady somewhere will use the fabric for some cushions or something!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I ordered several things. Everything poor quality. Finally got a return address and weeks later still no credit has been issued. I think off of their stuff is coming out of China. Rip off city
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Worst SCAMMERS! This company will be quick to take your payment, but never send the order. BEWARE! Ordered on FEB. 17th, Still have not received my order. I only had an email saying sorry" but only after I complained why was it taking so long to send. They lie, keep you waiting and waiting. Going to report them to BBB.
Dear customer,
So sorry for the inconvenience to you. Our customer service has sent an email for the resolution to your register email box,
Please check it. Any question, please feel free to contact us via [email protected]. Thank you.
Berrylook
They are a scam company! BERRYLOOK IS A SCAM BERRYLOOK IS A SCAM BERRYLOOK IS A SCAM *******@berrylook.com They are a scam company! BERRYLOOK IS A SCAM BERRYLOOK IS A SCAM BERRYLOOK IS A SCAM *******@berrylook.com
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
For what I read I thought I was going to get a poor quality clothes but it is not as bad as it seems, of course for the price I paid, I think it is consistent with the quality of the product.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thanks for sharing your shopping experience on us. We are really sorry for the delay.
I have checked your order and sent an email to your registered email address, could you please check
Your inbox later?
If you have other questions, please feel free to let me know at [email protected]. Thanks.