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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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My tops and short dresses order was delivered today. Ranging from the colour size price quality and price everything was convincing.am more than grateful.
I like the style of the clothes that they sell in this store, it's a very fashionable and different style and that I really like, make the difference with the clothes I wear.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
I ordered two dresses, a pair of sandals, a coat and purse two months ago. All that arrived was something that looked like a hospital gown made out of some sort of cheap material I have never seen before. My sons and I tried to figure out what part of the order it was and are guessing it might be the coat as it is the colour I ordered but there is no way it is made for outdoor weather and believe me no one should be seen in public in this thing! The rest of my order has never arrived and I have filed a complaint in the fraud department with my credit card! Disgusting company!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Made an order, never received, requested refund, never received. Customer service is computer generated response.
Researched company, found over 3,000 complaints.
When a foreign business defrauds the citizens of US in those numbers, that company is blatantly anti-American.
Update: It took 43 days, numerous emails, 2 scathing reviews, and filing a dispute with paypal to FINALLY get my refund today. That doesn't compensate for time and energy it took to get it.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
They canceled my order but now it's impossible to have them reimburse my credit card.
Stay away, it's a scam...
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
This dress is nothing like the picture. Everything is in Chinese and I don't know how to return it.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Unfortunately I ordered 4 dresses at the same time. The quality of all four was awful - never saw such cheap fabric or poor finishing in my life. I gave away three immediately and will donate the last one as well. Apart from the unacceptable quality, delivery took months and also three of the four were way too small - I weighed 100 pounds and hardly can imagine a fit for even the smallest Asian lady. Never ever again! In terms of stars, this product deserves MINUS five stars
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Placed order January 23rd received order today. Great disappointment the blouse was ordered in large. Looks like a child large. Shoes are very poor quality. I regret ordering and will never again.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
My order for shoes and short dress has just been delivered and i could to settle without appreciating berrylook for the amazing product they have offered to me thank you
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Quality was really good I am skeptical of all the outraged type of reviews granted I wasn't thrilled with the shipping but that's internet shopping happens all the time. You really need to know your fabrics and look at pictures very carefully of anything you buy. I will update on here how the return process goes.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Please don't get carried away with prices or amazing pics. The dresses are really bad material, they take about two months to arrive. And then they deliver everything in the order. They didn't even return money for items not delivered. PLEASE don't order from Berrylook and similar companies.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
This is the best online store I have ever visited. I ordered baby clothes for my nephew, it was beautiful and amazing color combination. Its fabric was very soft and they provide a quality stuff for your baby. Their prices was very reasonable & affordable. If you are looking for online shopping then this is a perfect fashion shop that match with your choice.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
I made a self-care of a nice coat that I saw on the website, decided to make this gift for me because my birthday is coming soon and if nobody gives me anything, then I'm happy with what I bought.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
LUVYLE AND BERRYLOOK ARE ONLINE FRAUDALENT COMPANIES! They use other websites photos and then make cheap look a likes without labels inside. It's illegal and needs to be put to an end. Any good reviews are fake.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
Great and friendly shop! I am pleased to see the quality of the product. Color, Size & fabric is awesome. I will order more products soon from their amazing collection. I am really glad to find this shop & I will be their regular customer, because of their good service & fast delivery.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
Horrible service. They did not pay for a return label for clearly defective merchandise, and they did not refund me even after THEY confirmed they received the return. It is over 100 days since they promised a refund and they keep emailing me asking for more time. File a claim with your bank and DO NOT CLOSE IT NO MATTER WHAT. Once you close you will not be able to reopen it.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I placed my order on February 27th, 2019 and as of March 18th still have not received anything and the tracking sites says label being created as of today. This is really ridiculous and I will never ever order again from these business if you can call it that.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I would like to know how are these clothes distributed to customers? Do you make them after the order or do you have a real/legit store/warehouse where goods are shipped from. Why is it so difficult for the Co. To ship all orders at one time Instead of shipping one at a time and telling us to wait with some nonsense tracking #'s that can't be tracked. I think every excuse is used to tell customers about the delay. They wont even let you navigate their site (can't even create user id etc) E*******..
Dear customer,
Thanks for posting here. We are really sorry for the delay.
Please note that every item has its processing time, we send them out after they are ready for the delivery.
And I have sent an email offering you the latest shipping information. Please check your inbox later.
If you have other questions, please feel free to let me know at [email protected]
Berrylook
Unfortunately my previous reviews are going to be replaced with this one. So I will make it short. Placed an order on 2/28 for 4 items 4 shirts. First about the quality: Ummm cheap and cheaply made just a size sewn inside. It is not for an American women (size); I wear medium to large but since something made me order X-Large. Products are not true to size. Secondly, after a month or so later 1st shipment ended in a different town & state due to an zip code typo by them. I was told to contact the post office myself. Luckly with little bit of work, I did locate my shipment & gave the Post Office my zip code & it was re-forwarded to me. Very disappointing. Second shipment arrived 2 weeks or so later. The last two items arrived on 4/2/19. Honestly, I would have sent it all back but I have very little fait of their refund system after experiencing the deliveries. They are in monkey business because any legitimate company who deals with textile/finished products must pay duty, so in order to avoid tariffs they are shipping all around the world this way. I will never order any wearing apparel online again.
Ordered 6 items. They are coming one at a time. Shipped from Missasauga, ontario. Dress worn once and material is so cheap the dress is full of balls and pulls. Tops are too small to button up. Last item received is transparent. I guess it could be used as a bathing suit cover up rather then a top as reason for purchase.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
I ordered three shirts that's looked great on the ad and site. When I received them they were way too small, I ordered xl and they barely would go over my shoulders. The size is more like a medium. Also, the style or quality is not the same, they are ugly! I wish I would have seen some of the reviews before I ordered. Don't waste your money you will not be satisfied.
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to [email protected] so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!