BerrylookReviews 1,315

I ordered several items last November. 2 arrived but not quite the quality etc as advertised.
The third did not come. I kept the 2 items but I did want my money back for something I did not get.
Numerous e mails still have not produced my refund. All the responses are very friendly sympathetic and they assure me it is with their financial department. To date I do not have my money.
They have the technology to debit but somehow not to credit their customers. I would not use this site. BE Aware

There are a few of these fake companies floating around. You can tell because if you look closely all of these companies are based in Asia. All the clothes cost very little and the biggest clue of all are the clothes designs they are selling. All items extremely nice in the ads. I don't know how they are doing it, but these clothes are clearly high end. No way are they going to cost 20 bucks. The pictures appear to be a rip off from Neman Marcus or something similar. Stay far, far away from all of them. As you can see from the terrible reviews if you ever get the item, and that's a big if, it will look nothing like the ad and will be of shoddy quality. Just too bad their endless ads can't be removed from just about every site you visit on the internet.

History: Mar. 4 recieved order. March 7 began emails to get a refund. April 1 finally got an address (in USA) to ship the dress back. You have to pay the shipping for the return. May 2 they said by email that it would take 7-15 days to get my refund. Today is May 28. I haven't seen a refund or heard from them since May 2. Please do not use this company. Clothing is cheap. Business model is sell cheap and never give any money back. I am going to Hong Kong where they are based this summer. I will check with the business authories while there and lodge a complaint for everyone. Order # E*******

They do not get any stars buyer beware. I have not received my order which was a t shirt and cost 13.59. Despite loads of e mails from me they are refusing to refund me i've told them i am an ACA but they do not care. They've got my money and have no intention of sending my order or refunding me my money. Berrylook is not a business it's an advertising scam and sadly for them they have been caught by the wrong person as i intend dealing with them.
Dare they catch anyone else out.

Every positive review on this website must be paid by the company to try and boost their horrible, horrible ratings. My mom and I are about to go on a trip and she ordered some clothes from this website and was SO excited about them. They never came. We canceled the order and haven't received a refund on her card yet. Seriously, do not even think about ordering from this website. Run as far away from them as you can. Berrylook, shame on you for what you are doing here and how are you taking advantage of people. How do you sleep at night?

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Amy Ginko
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Amy Ginko
2 reviews
N/A, US
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AWFUL
The winter coat I ordered arrived AFTER winter (!)- took like 6 wks to arrive and was WAY too small! I'm a 14 so ordered an XL! Also, the big, puffy collar I wanted was SKINNY and not puffy! Looked like a dead mink...
I emailed for a refund label and this was their response:
Dear customer,

E*******

We are glad you got items, but sincerely sorry for the size problem.

We are sincerely sorry for the size problem since there might be some differences between Asian size and US size.

If you want to send the item back for exchange or refund, the return-shipping fee needs to be afforded by yourself.

Considering the high shipping fee to return it all the way back to our warehouse, will it be possible to give give the item to someone else who can fit, here we offer you 2 options for you to choose:

1We would like to offer USD15 coupon to you as a way to make up for this? It is more convenient for you to use buy other items in our website at any time.

2) We could resend the item in suitable size. You could keep the item you received and just need pay 70% of the price of the products.

Which do you prefer? We are looking forward to your kind reply.

Have a nice day!

Best regards,

Molly. Wu
Customer Service Team

I ordered two dresses and a crop top from Berrylook last week. All the products were delivered on time and the fabric was of good quality. I completely love this store. They have an amazing collection and a huge variety to choose from. They are up-to the par with the latest trend. You're most likely to find every new fashion thing you wish for. I would not say their prices are cheaper, but they are definitely reasonable. I would love to buy from them again!

I ordered from Berrylook after an ad popped up and it showed some cute clothes for pretty cheap. I then read some reviews that stated that it was a complete scam. In contrast to what the reviews said, I DID receive my items. The sizes are a little off... I ordered Medium and they were a little tight around the chest, and the material is strange. They do not come with any tags anywhere. My guess is that someone probably just sews the items as the orders come in, which is probably also why it takes a while to come in. I'm glad my items arrived, however, I will not purchase from them again.