On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick to take payment and it took 2 months to get my items and they are JUNK! BUYERS RUN! The size large shirt might have fit a 10 year old and looks like it was sewn by one. They took my payment from my bank account the day I ordered but kept telling me to be patient when I finally asked 4 weeks later when my order would ship. I understand international purchases but when my order arrived, it came from California. This company is a sham.
I have never seen so much quality at such low prices. My new t-shirts plus beautiful ones are perfect!
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
First of all if I were you I would not order from these people. Once you order there is nothing but problems and there is no way of communication. Oh sure they provide an email form but no matter what you do it will never go through because you will never get the security captcha box right!
There is no telephone number either. These companies often change their business name as well.
Dear customer,
So sorry for the inconvenience caused to you.
Your order has been checked and 5 items have been shipped and 2 items will be shipped soon.
You can see the details in your email box dawy****@aol.com.
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
If your hips are larger than your waist these clothes don't fit. I tried to return but keep getting the run around. Also one of the dresses I purchased was defective, the zipper wasn't sewn correctly so couldn't even try to get into the dress. Terrible company do not buy from here. *********GOT A response via this message. Said to send in the order number and they will help me. Well I have been doing that for 4 days now and all they want to do is send me a coupon to buy more crap. I did get an address in California for a Jimmy and a phone number. The address has a BBB complaint against them with a company by the name Dynamic Asia Intl-still the sign on the building, but they have since moved. If you look up the phone number that was provided for Berrylook in CA belongs to a company by the name of Woofely and has a complaint filed against them with the BBB that they never responded to. What a class act.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
The clothes are cheap and tawdry. Returns are evasive and shipping unreliable. Sizes are grossly misrepresented and Customer Service had the b*lls to suggest that I keep the garbage and "give it to someone it will fit"! Returns have to be sent to CHINA and no shipping label is provided. Why? They ship from California. Grrrrrrr... AVOID AT ALL COSTS!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I'm glad with what I received. Cloths was delivered on-time and in good condition. I purchased the large size for my family because the cloths comes with thick material and of good quality too. I like the way the clothes are created, and I hope the others that will be ordered will be of quality as that or more.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
The clothes arrived, decent quality and looked just like in the pictures but the sizing was far too small.
I am a UK 16 and these measure to be a UK 12.
I had checked the sizing on the website and measured myself. I'm genuinely gutted as the clothes are nice and I was very careful checking my size.
I have been asked to find out the pricing for returning the clothes as I can return at my own cost or I can accept a small voucher and keep the clothes. This might be reasonable... but I have literally no idea of the return address. Does anyone have it?
I will update this to let you know how this goes.
Dear customer,
So sorry for your inconvenience.
And your order has been checked the customer service has sent an email to your register email box clmartins****@gmail.com.
Please check it.
Any question, please feel free to contact us via [email protected].
Thank you.
Berrylook
Please do not do business with Berrylook - are scammers. Took merchandise back and refuse to provide a refund - STOLE my money
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
econsumer.gov tell everybody to do the same. They will look into this matter. First option will say online shopping. Pick that one and go from there.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I made one order of some shoes and everything was fine, so I made a second order. They took payment through paypal (so no getting your money back) said they partially shipped my order. Still haven't received partial order, and no refund for other part. Have sent 2 emails, no reply. Left a review on the website, it isn't posted. Only positive reviews on the website!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered a Black dress... I had to put it n the trash!. Not even for a gift to anyone. DO NOT BUY CLOTHES FROM THIS PLACE.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered an extra large white shirt from these people, 18 days after waiting sent an email they hadn't even posted it. Then they had the hide to tell me to be patient. It turned up today xl that I can't even get over my head. I wish they would make Asian clothes that actually fit,
This happens so often. I am a size 16
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered 5 months ago. I ordered a dress, matching shoes and a bunch of jewelry. I didn't receive any of the items and the tracking number was fake. I reaches out to Berrylook several times and never got a response through email. They don't have a telephone number or address. I can't drive to their store to complain. I guess I'll have to locate their warehouse to get a hold of their stock.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
These are cheap clothes from China made by sweat shops by kids... DO NOT BUY FROM THIS COMPANY! They should be put out of business!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Item didn't ship in 10 days website said it would. When I contacted them, they said I had to pick something else as item was on back order. (They never said that upfront). I told them to CANCEL completely and 2 months and several emails later, I still haven't gotten credit back!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Garbage. Product and customer service. Not the right color, definitely not made of cotton, and not even close to the specs they put on the website.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
From your web-store I ordered all cotton items. In the description on your website there was information that material will be COTTON.
You send me the items with synthetic blend material. I never ask for it. Absolutely not worth a penny.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
The quality of material and sewing is extremely poor. This company should NOT sell products. My items are ABSOLUTELY NOT acceptable to wear (the shape of clothes, colour, wrong size indication AND even wrong photos). I have never known a company with clothes that rip or tear in TWO DAYS! If I'm being honest YOU SHOULD CLOSE DOWN YOUR COMPANY!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
SCAM online advertising with attractive photos and cheap prices. The actual products are are of the cheapest quality and not wearable. Hundreds of negative review on several review sites--check out Better Business Bureau for one. How they are still in business is beyond belief and very disheartening.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
OMG I have never dealt with such scam or con business company in all my online shopping experience. This company has hit all of the negative reasons to not use or shop here. Just don't buy here they are like the DO NOT ENTER kind of zone. My experience will forever make me more aware of any company that I have never heard of or if it sounds to good to be true category. I went through all the payment investigation channels and ended up filing a dispute/grievance with my credit card. So I will hope they will have better luck in getting my full deserved refund as soon as possible. Never ever use this company and I don't even care if anyone left a positive review BERRYLOOK is absolutely FRAUD! SHAME on them for treating customers like trash. How can this company have even made it to even sell at this time present time of much smart technology. I smack myself in the back side for having been taken by this horrible and FAKE SCAM of a so called company. :( :(
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook