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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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BerryLook is a great platform for online shopping. They have wonderful services, and their products are amazing. I bought my girl a dress for her birthday, and it was the best present ever. The fabric was beautiful and fitted her well. Thanks, BerryLook for putting a smile on my girlfriend. I will be back for more
To make a long story short just don't fall victim to this company or website. I have been dealing with them for months and months, on trying to get a REFUND this has been an ongoing issue, trying to get my money returned. It has been excuse after excuse, I did everything I needed to do which is a long process to return the item now they don't want to refund my money. Any legitimate company would have no problem refunding your money after they received the item that had not been worn.
It took forever to get the item and then when I did receive it it was so flimsy worst fabric ever, cheaply made.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Berrylook has excellent services. I place an order for a loose fitting plain blouse, and in less than ten days I received my order. The blouse was the same as shown in the picture. The material is fantastic, and it fits perfectly. I did not encounter any problems throughout the purchase period. I will buy more and more clothes at Berry look.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
Ordered a two piece pencil suit and summer dress. The suit looked like a 10yr old had made it in DT and the material of the dress felt like umbrella fabric. The widest A-line garbage I've ever seen. Horrible and a total waste of money. No return address to send back to either. Another lesson learned re buying clothes on the internet. Steer clear of this rubbish.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered from you a very nice dress for my niece. She was very happy. She liked it so much! And now I have seen that you have also sport articles and electronics. It will be great to have a new experience with your products. I have now more reasons to visit this site!
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
I placed an order back on March 20th, '19. I just received the order yesterday. The quality of the garments that I received is nothing like the pictures on the website. This is a scam, and all these people want to do is steal your money. Don't believe anything you see on the website. The clothes are complete garbage. I will never order from China again.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Finally I have my hands my first order to make berrylook I decided in this case Although it has a lot of clothes for women if you only buy in my first order shoes more specifically sandals of flat sole to use this summer take advantage of the offers that there are 50% and 65% discount I decided to buy sandals from cork soles and others with a more Roman look of material that resembles leather. I must say that they are of excellent quality and they are quite good in my small and thin feet, surely I will ask again and I will buy this time a look that goes according to the shoes I bought.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
They do not give return addresses, they ask for pictures, they say they are going to help resolve but they do nothing. They give no money back and tell you they can't afford to!
They are scamming people out of money. Product sold is very very cheap! Furthermore they don't send you proper sizes according to their web page.
NEED TO BE SHUT DOWN!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
For anyone reading this who has had dealings with this company try going to Econsumer.gov and file a complaint against this company. Make sure you have all your messages or emails they have sent you and all information you can give. Request for the company to be shut down due to fraudulent actions as well as misleading consumers and scamming people out of money. The more we send in complaints the more they will look into. Bombard their Facebook page everyday with your comments, send them messages everyday. You give up or walk away they win. You have to show them we all mean business and become their worse nightmare. File your complaint and hope they get enought that they will shut down their website.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Ordered a long sweater - tunica, size M. It supposed to be long, with long sleeved and made of soft cotton material. I got a shorter sweater, hard artificial fabric, sleeves are wide and quite short. Nothing like in the pictures!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I bought two pairs of shoes, one for my mom and myself; they were too small and when I got in contact with the fake Berrylook company, they sent me an email saying, it will be expensive to send back, why don't you donate your shoes. We can only offer you a $12 credit or $10 cash! What kind of foolish is that? I demanded the return address and it took someone awhile to get in contact with me and when they did, they sent me this fake $#*! address: Receiver: Jimmy/ 1372 Wilson St LA, Ca *******; fax number: *******016. I live in LA and that's not their address for returns. Not cool how this non-company conducts business and karma to all those involved!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
They have good services for these customers. I had 2 times experience on this site berrylook one of the favourite site for online shopping... Sometimes they little late but don't lie about there items
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
I never got my order. When I questioned them they just ignored my emails and then my confirmation email from them disappeared. So now I have to find a better company to order from.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
It's a great blouse, with a very good quality (taking the price into account).
Came at time, great store
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
These are from China. Another scam company that steals clothing pictures and tries to make them look like the real ones. Asians are notorious for this.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
This is the worst clothing site I have ever had the misfortune to deal with, the clothes are poor quality, shapeless and they don't even have care labels or material labels on them. Shoddy clothes from a shoddy site with absolutely disgraceful customer service
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I just bought a beautiful white sweater with a large red rose on it. I love roses, so this sweater was ideal for me. The wool that it is made with is extra fluffy and the sweater itself makes me feel like I am getting a big warm bear hug. I can't wait to wear it this fall/winter.
Dear Valued Customer,
Good day,
Thank you for your review.
Hope we meet your service expectation and we assure that your complaint will be handled in a strict and serious way to improve our service.
If you have any other concern, please feel free to contact us.
Thank you and have a great day!
One month after I ordered I finally received a product. Labeled as size M but will probably fit skinny 12 years old. Crappy quality. Really crappy quality! Cheap fabric! Tried to contact customer service- no response.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I have never seen such cheap fabrics! They seem more like plastic than fabric! Way too small, not styled at all as pictured. They say they exchange, but make no address or label readily available. Nearly impossible to make the exchange. Cheap stuff from China with Chinese labels.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I HAVE BEEN SCAMMED!
IT TOOK 4 EMAILS TO FIND OUT WHERE TO RETURN MY RUBBISH GOODS. EVENTUALLY I WAS TOLD CHINA BUT I HAD TO PAY THE POSTAGE.
ENDED UP GIVING ITEMS TO CHARITY SHOP AS I HAD NO FAITH IN RECEVING A REFUND>
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook