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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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Horrible experience. I ordered on 3/20/19, paid for the expedited shipping, and still didn't received the products until sometime in April. The quality, construction, and fit of the items was horrendous.
Customer Service has been difficult to get in touch with. I finally was able to get an address to return the items to after they told me I should "JUST KEEP THE ITEMS" as its easier. I had to pay another $10 to ship the items to them. I have not been issued a refund for an item I didn't even receive, nor the credit for the canceled "expedited shipping."
Berrylook is horrible.
Ordered 3 items $83.00 where's my money I've been waiting for this for a baby shower x 2 I was foolish to order I wanted to give the benefit of a doubt
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
This site is a complete Scam. Absolutely horrible quality products. Sent the items I bought back and never got any refund. So paid for postage twice and got nothing back. Every time I contact, they will say that didn't receive items back. And when you write review they will add that contacted you to resolve but in reality still the same story. Don't expect any refund. This is just a SCAM.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I will never never buy anything from this site, horrible experience, poor quality, cost me money to send them back, and never receive refund.
HOw can you survive? You think everyone is stupid? Cheater cheater..
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
This is not a true representation and they make it very hard for u to return. Do not b fooled by pictures
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Goods, never arrived 1 month; fobbed off with emails from company. Credit card company in dispute, will report further
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Thanks to the customer service team that kindly answered my phone call to clarify a doubt and help me modify an order I had made incorrectly, I had been a bit nervous and thank God they could modify my order and that it would arrive on time.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
I purchased 2 items - 1 T-shirt and 1 summer dress. The fit on the dress was way to big and looked like a maternity, while the T-Shirt was supposed to be lose fit, it was so tight that I couldn't get it over the bust. The fabrics on both items were awefull, the dress was Polyester and not what I would ever ware, the T-shirt was flimsy and wouldn't stand long wearing and repeated washing. The customer service is poor and good luck at resolving the issues. I didn't return the products because it was cost prohibitive and triple the cost of the items. So I am stuck with a product I don't like and can't use. To sum it up DON'T USE THIS SITE. IT SUCKS!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Ships in 7-10 days WRONG try 2 months + international shipping time. No tracking. No shipping notification.
Quality product WRONG (NO IDEA WHAT FABRIC, WASHING INSTRUCTIONS. MAST ITEMS ARE SO THIN YOU SEE THRU THEM, FIT IS TERRIBLE!)
Paypal? GAVE COMPANY MY CC INFORMATION FOR FURTHER ABUSE.
Customer Service WHAT? YOU WON'T FIND ANY WAY TO DISCUSS ANY ISSUES
DON'T EXPECT YOUR CC COMPANY TO HELP. THERE ARE NO LAWS PREVENTING THEM FROM TAKING YOUR MONEY FOR OVER TWO MONTHS.
Returns? - NOPE
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I bit bought a dress which was totally different from the picture. I returned it with a tracking number to berry look, they told me I needed to send the tracking number which I did, then another person in China told me that it was the wrong address and therefore whilst somewhere-somehow they had received the unworn dress, they refused to refund my monies.
Not only are they deceitful, it appears that they operate from various venues.
NEVER AGAIN. Will I be purchasing from this company, please take care.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Pictures are deceiving. We spent $125. Stay away. Very bad. Took 6-7 weeks to arrive. These are made in China and only looks glamorous in pictures.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
When it comes to bodycon dresses I like mine either black or white with some lines or simple decor on them soon as those designs are the most effective you can find the most popular garments at the most affordable prices and great quality. I like all the trendy designs I can choose from because they are both comfortable, affordable and super fun. I like all the casual summer trends such as floral and stripes, as well as the popularity of white, green and yellow this spring and summer.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
I ordered several blouses the beginning of March. As of now, I have only received 2 of them. Going on 2 months since I placed my order and not even half has been shipped. Website states orders will be shipped within 15 days. Mine didn't shipped 6 weeks after I ordered and then it was only 1 shirt. Asked to cancel the rest of my order and they are only going to credit me one third of what I paid. Will be disputing this with the credit card company. Fair warning. Don't shop on this with this company!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Delivery of the items, gifts for a birthday, arrived weeks later than promised. Contacted customer service, not at all helpful. The poor quality clothes were ill fitting and not well constructed. No return policy to speak of. BerryLook Reps simply tell you to gift the items to someone else.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I had the best experience shopping at berrylook. The process was easy, and I got the dress I wanted. They have a wide variety to select from and most current designs. Despite my small dress size, I was able to get my choice. Thank you Berrylook. I highly recommend everyone to give BerryLook a try.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
The dress was beautiful as I ordered two suits for my mother. The response time was quick as the staff is highly skilled and well mannered. My mother is highly satisfied with the the fabric and stuff quality. I am having a great experience with berrylook and will keep buying more stuff. I want to pay high regards to them!
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
I love this brand because of its sterling floral dresses. I am sure you will also like to wear it. Very fascinating designs are available here. If you are looking for a unique collection please visit it once and get your desire cloths. I had an awesome experience with berrylook.com. Thanks berrylook to provide me such a nice dresses with a perfect quality. Continue it for your customers and always maintain its quality.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
This product is so comfortable and ease to wear. It's ease helped me to pass out nu day without any uncomfort zone. DEsign and tight up of this dress is fantastic and guves frictionless era to walk jump and play. Casually also I can wear at my job and it's very very soothing with my regular wear ups.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
The clothing is poor quality and what they don't tell you in the return policy is they are located in China. It isn't worth the cost in shipping to return poor quality clothing they make. Do not waste your money on clothing from this company.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
That very cool is to buy in a store where they serve you, a place where they care that their customers are satisfied with the service. They care about you in everything, your staff ensures that you are pleased at all times, they advise you with the clothes telling you that it is the best you look if the size is right for you. I think that this should be the case of all stores, to ensure that their customers are totally satisfied with their visit. I hope to return soon to enjoy good attention.
Dear customer,
Thanks for sharing your happy shopping experience here.
We're so glad that you are satisfied with our products and service and we'll do better and better in future to serve more people.
Thanks again and have a nice day!
Best regards,
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
So sorry for the inconvenience caused to you.
Your order has been checked, and we have sent you an email.
Could you please check your inbox later?
Any problem, please feel free to let me know at [email protected]
Berrylook