BerrylookReviews 1,315

They use beautiful pictures to cheat you. Their products don't look anything like what they show in the pictures.

When I looked at the clothes I ordered from this site, I was way beyond disappointed. And the refund process was so hard. Now it's been a month already since I sent back the entire package, I'm still waiting for the refund. Who knows? The money I have spent may never come back to me. Very upset about this site. Hope they will get reported.

I never order things without first researching a company if I am unfamiliar with them. This time I made the mistake of doing so. After I ordered and had problems obtaining tracking info, I went online searching for reviews. DON'T ORDER ANYTHING! On 5/15 I ordered a pair of sandals and a top. Nowhere on their site did it provide any details on the materials the products are made of. Should have been a clue to beware! Tracking was difficult (tracking site had no information for a long period of time) so I contacted the company and was told to be patient. I received the 2 packages 6/8 (almost a month later). The items came from Hong Kong in nothing more than a plastic bag with a sticky closure-no padding/protective materials at all. The sandals were in 1 package inside a plastic bag, with an elastic band wrapped around the pair. When I opened it I was stunned to find the very poor quality: all man-made materials, embellishments sewn on very loosely with what looked like fishing wire. I wonder how long they will last before they simply fall apart. Worth it to carry an extra pair of shoes in case they do just that! These sandals were not worth even $10 (and they cost $20)! I have seen better quality at the popular dollar stores!
The white blouse was a wrinkled mess, threads hanging form everywhere and from the floral trim embellishment, and dirty/stained on the neck of the blouse. A tag was attached but NOWHERE on it did it give the material--whish is obviously some very cheap fabric. The very brief instructions say hand was. Good advice--this would never survive even the delicate cycle of any washing machine! I had to cut off many threads from all over the blouse and apply stain remover before hand washing it.
While the items are visually cute, they are of the absolute poorest quality! This cannot be seen in the images on the site so buyers are fooled! The fact that no material information is on their site should serve as another clue that they hide the poor quality by withholding this info. I will avoid the most likely process of return as I do not care to communicate with this company again. I will make note of how long they last before falling apart! Cute-looking stuff on their site, but pure junk!
Buyer beware--shop elsewhere!

Ordered $100.00 worth of items for a wedding and a vacation. Items do not look anything like the pictures on the site. Maxi' dresses were knee length. 3/4 loose sleeves were tight fitting and did not even reach the elbow. Patterns and colors don't match the photo. One dress with a bias cut skirt came as a narrow skirt. The fabric advertised as linen and cotton is neither. My husband has car rags that are of better quality. One of the dresses, I could literally read the newspaper through it with no back lighting. And NOTHING FITS!
I understand that you get what you pay for but I will spending my money in Forever 21 as their clothes look like Saks 5 th Avenue compared to Berrylook.
I am trying to return, and after filing a complaint with my credit card company, I finally heard from the company. ( Other emails were ignored). Now they want pictures of the clothes. Took me an hour to upload their pictures next to the pictures from the site. Now they are silent again. So annoying! They need to be put out of business.
STAY WELL AWAY! Contact me on Facebook and I can provide pictures! ( unable to upload here)

I ordered before xmas some clothes that looked really nice in pictures. I didnt recieve them for more than a 1month when I got them they were cheap ugly material and none of the measurements were correct nothing fit. I sent all clothes back and they keep disputing with my bank about 113.00 they keep taking the money back even though I sent the clothes back I am going to report them to bbb and the consumers affairs for RIPPING PEOPLE OFF. I AM OUT 113.00 PLUS 10.00 I HAD TO PAY TO SEND IT BACK AND THEY WILL NOT EXCEPT THE PICTURE OF THE TRACKING NUMBER THEY WANT ORIGINAL SAID THEY DID NIT RECIEVE IT. BULL$#*! THEY RECIEVED IT. THEY DONT WANT TI GIVE MY MONEY BACK. DO NOT BUY ANYTHING FROM THESE PEOPLE DONT GIVE THEM YOU CREDIT CARD NUMBER I PAID THROUGH PAY PAL AND THEY STILL DID THIS CRAP TO MY ACCOUNT..

I ordered 11 dresses from this website. They shipped them in 4 separate shipments and I'm still waiting for the last package (but that's not the problem). None of the dresses fit. I ordered them based on the measurements provided on the website but still... I contacted through email in order to get a refund, they asked for SKU numbers, only one package provided SKU #'s, the other two did not. I provided a scanned copy along with the numbers I was able to provide. Then they asked me to price return shipment through USPS back to Japan. They then told me the SKU #'s i provided did not match what they had. They said they shipped 18 items, which was untrue. Eventually they offered to return $160 of my $209 order and said I could keep the dresses and make them fit. I am still battling this but all I can say is DO NOT WASTE YOUR TIME ORDERING FROM THIS WEBSITE!

They are thieves and they suck! Placed order end of March, received first week of June, Ordered 18 items, received 17 and only 7 items fit. 1X and 2X sizes equal SM/MED size. All items were made of same exact material that is a very thin, cheap polyester type material. Shoes ordered in size 6 and came as at least a size 7. NONE of the items had tags, labels or sizes stated on them. No washing instructions either. IF YOU READ THIS AND HAVE NOT PLACED AN ORDER THEN RUN! SPEND YOUR MONEY WISELY AND DO NOT SEND IT TO THESE THIEVES!