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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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Very poor quality, three sizes too small! The web site makes it sound so easy to return but there is no address, phone number or email! I will not be buying from them again!
Worst quality in material, style and sewing. Size three sizes too small!
Customer service appalling! The worst ever in my experience. A real SCAM!
If there was a rating BELOW ZERO they deserve it!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
They received my return months ago, have not refunded my $74.80, Cielo M with their customer care team has stopped responding to me.
Also, due to the situation I was forced to file a complaint with the Better Business Bureau. No one has responded back to them and since they have stopped responding to me I have been compelled to leave bad reviews wherever possible. There should be an option for negative stars. Products are inferior, sizing isn't even close to their published size chart, obviously refunds are non-existent, they are a scam.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Two very different dresses, I've never seen cheaper material in my life. Wish I'd seen this website before ordering. In process of returning now...
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Many classic and very beautiful clothes. You could not find much more sites with so classic models. I'm very like it!
Dear customer,
Thank you for your comment which is everything to us.
Berrylook spares no effort to offer customers a great shopping experience. We respect every customer with politeness and kindness. Our customer services exist because you need us. Thank you a lot.
Have a wonderful day.
Berrylook
Terrible quality, very disappointed no note to send back address, needs the bin & that's it! Material is just so cheap & tacky
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Their clothes look really nice in the pictures and I was so excited and couldn't wait until they got here. After waiting 4 weeks to get my cheaply I mean cheaply made clothing, I was so pissed. I only wish I would have done my due diligence and researched all the bad reviews before buying. If you want to return, you have to send an email and they are suppose to respond. After 3 emails, I never received a response. Their website has no reviews and you have to search on how to return. This company needs to be shut down, but it coming from China so I suppose us doesn't have any jurisdiction.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Ordered a "WOOLEN" coat with one button and received this! Cheap fleece with one popper! They offered me £7 refund and keep coat OR post coat back with tracking and they would refund on receipt!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
WTF! This company sucks! I want my money back. Sent it back to Chino, CA, where it came from. You received it back! I have proof. Pay me!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Warning, angry rant ahead: I recently placed an order at Berrylook.com. This has been the worst ordering experience I have ever had! It took almost two weeks to get here. I was so excited to finally have my cute new bikinis and EVERY SINGLE ONE WAS CUT WRONG! Two the the bottoms are cut like a tanga on one side and brief on the other, and one has different sized cups! The cover-up has spaghetti straps (not how it was pictured), the straps are different lengths, and the sleeve hole on the right is almost twice as large as the other. The first two emails I got from them state that they will not refund or exchange because it is swimwear, even though the products are genuinely defective. Now they either don't respond to my emails, or just respond with tracking information. I already have the package, I don't need it tracked, I need my hard earned money back!
TL/DR: If you are seeing ads for cute stuff on Berrylook, don't waste your time.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Items are not even close to photos... non wearable, absolute garbage! Hand sewn in the worst quality, material is not what they claim... there are no identifying tags... this company is an complete scam... promised me a refund 4 months ago... 100
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Purchased a SWIMDRESS and they mailed me a dress. Offered me a $5 credit so I could place another order. Exchanged emails for a month every day and no resolve. Don't bother buying from them, you won't like their cheap merchandise.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Ordered denim jacket it was too small sent it back by Royal Mail parcel was signed for and they say they haven't received it and said it's not their responsibility if it gets lost in transit although I have proof of signature
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered a linen shirt which was white and appeared to have embroidered butterflies on. It took 5 weeks to arrive, is made of awful material, printed on and really awful quality, no labels inside either. I will NEVER use this company again. There is no way of contacting them, I emailed and had no reply.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Only received 1 of 2 blouses ordered. It was poor quality and 2 sizes too small. No customer service. No way to get a refund or return the blouse. They took my money. It's a scam!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Do not order from this company, period. Do not expect customer service. They took my money, shoes not in stock, did not refund my money. I contacted them to exchange a dress for a size up, and they have no record of my return. Appears to not understand English very well. It is/was a mind blowing mess. I have over 40 emails trying to get my money back. Horrible experience! They should not be allowed to be in business.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Ordered a dress, not what advertise in picture. Will not take a return, tried numerous times to contact. Scammers!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
I ordered a pair of shoes and they were the worst copy I have ever seen. Said leather but they were the cheapest kind of plastic possible. Could not believe I didn't read reviews first. They are that bad I would even send them to charity shop. Gone straight in bin.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Scam. Shoddy products. Will not refund despite saying so in their policy. Never order from them. Poorly made products.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Product is not as described. Poor quality material sized so wrong. Runs so small its a scam. Do not get sucked in. They will take your money
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook