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Berrylook Reviews Summary
The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.
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A rip off. Do not buy. You will receive inferior product. Sizes are for little children. Should not be allowed to do business in US. Just a waste of money.
Tried to return because it looked nothing like the picture on line. They just kept emailing me that I had to hang it up and send several pictures so the could investigate. Never sent me a return label. Do Not Buy!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook is a SCAM company, the product is inferior and when you ask to return, they email you the same questions over and over, I have 2 dozen nonsense emails from them, they asked me to return the item which would cost 3 times as much in postage.
I am sorry that I did not read the reviews on this company before wasting my money! I have taken the case up with PayPal.
Buyers beware of Berrylook!
Dear customer,
We are sorry that you are not satisfied with our services and items, we have sent the solution to your email （Yo********@aol. Com）and we will do our best to help you.
Thank you for your support and understanding. Hope you are happy every day.
Bought $190 worth of clothes. None were wearable. Tried to return. Haven't heard back. Do not buy from them. Too small. Poor quality. Will not fit.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Bought a black top with a bling heart, blue print top and pink sheer blouse all size 5x. Well they must be for a plus size Barbie. I couldn't even get my hand through the sleeve. They should advertise that their clothing is for doggies and dolls.
Another CHIN A scammer.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Clothes were not to size or even look like the pictures!... shoes were the poorest of quality! This site is a total scam and I am stuck with $200 dollars of rags!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Do not order from this company they got my address wrong on my shoes. I never received them when I asked about them they just repeated that the shoes were delivered but they weren't I tried to tell them I never got them that they had put the wrong address on the package because I had already spoke to the post office. Well when the shoes were sent back to them they said I could only get a refund of the product even though I paid for expedited shipping and I had proof that I put the correct address cause I paid with PayPal. This is just bad people and I hope they get what's coming to them Karma is a big BAD WORD! I believe that and I hope they receive what they have given out!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
THEY ARE A SCAM, I BELIEVE THE STUFF COMES FROM OVERSEAS. I ORDERED DRESSED IN A SIZE 2XL. THE MESS THEY SENT ME CAME WITH TAGS INSIDE SAYING XXI, BUT WERE ACTUALLY SMALLS. THE MATERIAL WAS AWFUL AND THE QUALITY OF THE CLOTHING WAS AWFUL. DO NOT ORDER FROM THEM, THE CLOTHES DO NOT RESEMBLE THE CLOTHES ON THE WEBSITE.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
The order took a very long time to arrive and when it did it bore no resemblance whatsoever to the dress i had ordered, not only that but the size would not even fit a child. The fabric used is very poor quality indeed, the whole thing is awful. Customer service is non existence and no way of contacting them for a refund is possible so i have lost my money. How is this company still trading? Shocking. Need to report to trading standards.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
Horrible experience I had on my purchase.
The fabric of the dress ordered was damage with patches of stains. They must kept the Merchandise for quite long that damage the fabric and yet they still ship to customer!
They dragged the time when we sent in the email on defective item. They keep requesting for reason on the refund. They don't even check on their attachment. ALL CRAP!
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].
Berrylook
For anyone whom was scammed by this company, follow up with your credit card company/bank, I did and received a full refund from my credit card company.
Ordered 4 shirts even in a larger size than I normally wear, took forever to receive them, once received, very poor quality, and the size could fit my 3 year old grandchild. Didn't even bother to send back as it took so long to receive them, didn't want to become more frustrated than I already was. AN ABSOLUTE RIPOFF!
I ordered clothes 2 months ago from Berrylook and did not receive my items. I emailed them and they stated that items take long due to high requests, it doesn't make sense. I believe it's a scam. The website states. Ca but from what they stated, they are not delivering items from Canada. I get so frustrated from ordering online when you get scams like this and the sites pop up all over. It's more than likely I'm helping pay for the ads and not the merchandise I ordered. Dont order from Berrylook
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Ordered a "batwing" black dress with sparkle detail. In at least two sizes bigger than I thought as I know these brands tend to come up smaller. What arrived today was basically a tight black t shirt, no batwing sleeves and the glitter detail was naff. Absolutely NOTHING like the photo advertised.
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Where to start? First off, don't even consider wasting your money on this company. First, the shipping was stupidly slow. It took 17 days for them to even get the item shipped when it says it would be shipped within 7 business days. Then the horrible delivery company that they used took over two weeks to get the item sent to me from California. It sat in California for 8 days.
In the end, it didn't matter at all because the shoes were so cheap that they weren't even wearable. They were wedges, but the entire sole and heel of the show had no solid reinforcement. It was a tower of flexible foam that bent and wobbled underneath me as I tried to walk. If I tried to actually walk in them I would have wound up injured. The material of the show was such a cheap man-made material that it would have torn after a few times being worn anyway. They went right into the trash. I didn't even try getting a refund from this scamming company. Don't trust the pictures on their site. You won't get anything near what those images promise.
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Extremely disappointed in their service. I paid over $100 for items. They sent me a pair of shoes totally unlike the picture and refused to take them back OR send me the correct item I ordered but rather told me to give it as a gift to someone else. They also sent a sweatshirt that I purposely ordered 2 sizes bigger than I wear in US size that did not fit whatsover and just said sorry it doesn't fit, and then I was sent a pair of boots (folded and wrapped in plastic) horrible cheap beauty supply store quality, that was extremely too small and would not zip closed around the ankle and calf. So for all of that they offered me $24 refund. AFTER I SPENT over $100, are you $#*!ing serious! Their customer service is horrible, they don't rectify EACH issue you have separately, or even address each of your issues separately. I will NEVER ever order from them because of the hassle of returning items, getting exchanges or getting your money back. I'm PISSED!
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
DO NOT ORDER FROM THIS COMPANY.
LIES ABOUT FREE SHIPPING
NO MENTION YOU WILL BE ORDERING FROM CHINA!
WHY IS THIS COMPANY ALLOWED TO HAVE POP UPS ALL OVER THE INTERNET?
SO FAR 3 WEEKS AND NO DELIVERY.
ALL I GET IS AUTOMATED RESPONSES.
ORDER HAS NOT BEEN SHIPPED YET.
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Postage
Dress sent to me from Southall UK £5.57
To return £9.10 to China. They don't let you send back to UK address
Dress,, too small and not as in photo
Unfit for purpose
£27.57 out of pocket
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Their clothes run very small, they run out of stock and then don't send a refund for what they didn't send you!
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
You won't be able to return your item for a refund! Horrible website to order anything from! Don't waste your time and money!
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
Can't return items easily. Goods not as shown on website. Can't get refund. Very poor contact with seller
Dear Customer
Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Berrylook
From the business
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!
We value all our customers:
Our professional customer service team is always here to help you. Your satisfaction is our top priority!
Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!
Enjoy your shopping at BerryLook.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via [email protected].