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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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After ordering, they called to confirm my vehicle model & options to make sure clearance would work!
The process was quick and easy, though there were a lot of choices to choose from. Prices were reasonable and financing options were available wit multiple offers that were great to choose from
Bobby,
Thank you for your detailed feedback! We're thrilled to hear you found the process quick and easy and appreciated the variety of choices and financing options. We look forward to serving you again!
Thank you,
BB Wheels
The buying process was quick and easy. Just plug in my truck information and the website showed a variety of wheels.
Dywane,
Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your purchase and that the buying process was easy.
Thank you,
BB Wheels
Surprisingly painless didn't think I would qualify but did will post pics as soon as they are installed, can't wait
Randall,
We are grateful that you took the time out to leave us a review.
Thank you,
BB Wheels
His been taking my orders for the pass 2 years great service
Martin,
Thank you for your kind words! We're thrilled to hear that Troy has been providing you with excellent service over the past two years. We truly value your loyalty and look forward to continuing to serve you!
Thank you,
BB Wheels
After searching for weeks this website made everything so simple although I wish they could Mount and balance the tires other than that everything was great
Daniel,
Thank you for your feedback! We're glad we could make your search easier and help you find what you needed. We hear you on the mounting and balancing—definitely something for us to consider in the future, or check out our sister company WheelSetGo. Appreciate the support, and we're here if you need anything else!
Thank you,
BB Wheels
Ricky,
Thanks for the review! We're happy we had what you needed and could help you out without making you buy all four. Glad it worked out for you—let us know if you need anything else!
Thank you,
BB Wheels
Nate did a really good job selling me the rim that I need for my vehicle and I will be back for some more and recommend friends and family to shop with him too
Brett,
Thank you very much for taking the time to leave us a review. We and Nate appreciate it very much! We will make sure to pass on the kind words.
Thank you,
BB Wheels
Customer service is almost nonexistent. The folks at BB wheels are always answering the phones and being helpful.
Joshua,
We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.
Thank you,
BB Wheels
Eric,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thank you,
BB Wheels
David,
Thank you so much for your positive rating for your recent visit.
Thank you,
BB Wheels
Easy to navigate website and trustworthy company.Thanks
Richard,
Seeing that you had a 5-Star experience is the best thing we could hope for!
Thank you,
BB Wheels
Sizes were all available for my car thanks
Xl tires are not always there to get these were
Thomas,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you,
BB Wheels
Good 👍 professional service with a smile and quick to answer my questions
Myron,
Thank you for the wonderful feedback! We're so happy to hear that you enjoyed our professional service and that we could answer your questions quickly. We always aim to make every experience a positive one, and we look forward to serving you again!
Thank you,
BB Wheels
Good service. Very pleasant experience and knowledgeable customer service.
Tom,
Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience and found our team helpful and knowledgeable. Providing great service is very important to us, and we're glad we could make your experience a positive one. We look forward to serving you again soon!
Thank you,
BB Wheels
Very easy to navigate,lots of choices on brands,some high quality and some middle of the road quality,prices aren't to bad
AJ,
Thank you so much for your feedback! We're glad to hear you found our site easy to navigate and enjoyed the range of brands we offer. We work hard to provide a variety of quality options to suit different preferences, and we're pleased to hear our pricing met your expectations. If there’s anything specific you'd like to see more of, please let us know. We hope to serve you again soon!
Thank you,
BB Wheels
Easy ordering, many options to choose from and the prices can't be beat. Shopped fast
Greg,
We're happy to see that you had a 5-Star experience.
Thank you,
BB Wheels
Found what I was looking for fast and easy. Gave easy finance with great payments and a quick response to my questions
Jason,
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.
Thank you,
BB Wheels
Wow extremely fast shipping I got my tires in 3days very good place to purchase tires at a great price thank you so very much appreciate you guys
Rochelle,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels
Bought 4 tires. They arrived before estimated arrival. Service was fast and very easy. It was also nice to be able to call customer service and actually be able to speak to someone. Price was good. Will buy from them again.
Robert,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jason,
Thank you for your review! We're glad you appreciated our attention to detail in confirming your vehicle's model and options. Ensuring everything fits perfectly is our priority!
Thank you,
BB Wheels