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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Found correct wheel. Purchase procedure was simple and item was delivered on time and in excellent condition as reconditioned. Mounted well and runs good. I do notice the replacement wheel in 1 inch more outside offset than the original but this does not affect the driving.
Always had an easy time ordering, My wheels arrive quick and never any damage. Will be ordering from BB Wheels forever!
Jordan,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Overall pleased with the speed of shipping. That being said highly disappointed I get two different types of tires. On top of that they won't send the right tires till the ones they wrongful sent are headed back to them. They screwed up I shouldn't have to wait for the tires I paid for.
Dustin,
Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Please accept my sincerest apologies on behalf of everyone on the team.
Thank you,
BB Wheels
John,
We are so happy to hear that you had a great experience!
Thank you,
BB Wheels
Placed and order for about 1k worth. Poor communication ation from them.
Asking client to call for confir.ation email, for Order updates is unacceptable.
You need to act like you respect your clienta and their time.
I will not recommend all the hassle for about $30 potential saving. My time is much more valuable.
Arnold,
Thank you for providing your feedback, I was able to look further into your situation. Upon review, On 4/10 within the recorded system you had advised that you entered your email address incorrect at point of check out. Unfortunately, because the order information was not correct, the order was declined and a full refund was processed.
Thank you,
BB Wheels
Ordered some beautiful wheels and I appeared to order the wrong bolt pattern, the great team recognized it and brought it to my attention. Call the number and this team went to work, thanks for an awesome experience, don't change!
William,
Thank you so much for giving us 5 stars. You made our day!
Thank you,
BB Wheels
Karel,
You don't know how much your fantastic feedback means to us, thank you so much for your 5-star review.
Thank you,
BB Wheels
Quick and easy transaction. This is my second purchase from BB Wheels will come back again.
Anthony,
Amazing feedback. Thank you so much for giving us 5 stars!
Thank you,
BB Wheels
So far good as long as it dont take to long to ship/ receive
Dezerae,
Thanks for the review! We hope to serve you again in the future.
Thank you,
BB Wheels
I have not received my tires yet but the ordering and shipping was fast as of this point I would highly recommend
Shawn,
Thank you for sharing your 5-star review! We’re happy that you’re happy, and we’re looking forward to your next visit.
Thank you,
BB Wheels
Awesome customer service, great product, fast delivery!
Trevor,
Thank you so much for giving us 5 stars. You made our day!
Thank you,
BB Wheels
Best prices on the internet and best prices period on these tires. Great company, very fast shipping and could not be happier with this company. I would very highly recommend giving them a try!
Patrick,
Thank you for visiting us. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Thank you,
BB Wheels
So at first was a little skeptical but it turns out the part i wanted was a little cheaper and would get here faster and just an overall great selection
Thomas,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Thank you,
BB Wheels
Very helpful in getting the correct wheel combination for what I wanted for my truck. Easy to talk to and didn't feel like I was being rushed just so they could make a sale. Would definitely recommend this place to others.
Jeff,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Thank you,
BB Wheels
They have everything all in one place. Just put my trucks information in and found exactly what I was looking for. The price is great for every budget. Thank you
Bob,
Thank you for the 5 star rating!
Thank you,
BB Wheels
Very friendly staff.easy shopping experience. Fixed one issue courteously and quickly
Bucky,
Thank you so much for taking the time to leave us a 5-star review.
Thank you,
BB Wheels
Fast shipping had wheels in four days, but ordered black lug nuts and got chrome
David,
We really appreciate you taking the time to leave us a review.
Thank you,
BB Wheels
Very fast and affordable...very pleasant place to order. I was done ordering in 15 min.
John,
We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Thank you,
BB Wheels
Quick and easy ordering. Fair pricing and free shipping! That's a combination that's hard to beat.
James,
Thank you for the feedback and we hope you visit us again!
Thank you,
BB Wheels
Placed my order on Thursday (yesterday) and already got my FedEx notification stating the wheels will be delivered next Tuesday.
Brian,
Thank you for your kind words, we’re glad to hear that you had a good experience with our service. We appreciate your business and hope to serve you again in the future.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ivan,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels