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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Fast service and financing was great will buy more rims again thank you and recommend my friend and family
Price, shipping, customer service...everything is top notch with bbwheels! I've bought multiple wheels from them and will probably be back.
Roque,
Thank you so much for taking the time to share your experience!. We take pride in knowing our customers are happy with their experience!
Thank you,
BB Wheels
Bruce,
Thank you so much for the great rating & for taking the time to post a review. I am so pleased to see that you are happy with our service. Customer feedback is so important to me.
Thank you,
BB Wheels
You guys are faster then Amazon. You shipped 5 have rims the day after I ordered it and next day it showed up at my door!
I wasn't even expecting a tracking number to show up in the system yet.
That's outstanding! And that was free shipping.
Rims looking sharp. Spotless.
Great doing business with you! Will be back.
Matt
Located in Virginia
Mateusz,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Thank you,
BB Wheels
Great. I did give the information to someone else to get rims from him
Francisco,
We really appreciate you sharing your review of our service.
Thank you,
BB Wheels
Ryan did an excellent job of helping me find the right wheels and then placing the order. Thanks.
Richard,
Thank you for sharing your positive review!
Thank you,
BB Wheels
The BB Wheels team made my experience effortless. Their knowledge and expertise helped me select the wheels I was looking for. I highly recommend contacting BB Wheels for all your wheel needs.
Jerry,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Thank you,
BB Wheels
I needed to hurry up and change the rim because I picked the wrong size and they were very quick about canceling my order. And where I can order a new one
Brandon,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Thank you,
BB Wheels
Ordering was easy, delivery was fast. All my items were in perfect condition. Great service
Savana,
Thank you so much for your positive rating for your recent visit!
Thank you,
BB Wheels
Talking to Troy the Service Manager was very helpful I order the rims I wanted at very good price very professional
Rickey,
Thank you so much for the great review! We’re glad you were happy with our service. If there are any other services you need, please let us know!
Thank you,
BB Wheels
I got tires on credit easy low payments I can't wait to get my tires!
Kholden,
We’re passionate about what we do and it’s great to see that it translates into results for our clients. We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future.
Thank you,
BB Wheels
Very nice and people and willing to help you, I'm purchasing something next month and I would recommend all my friends here.
Anthony,
We are so happy that you enjoyed your experience with us!
Thank you,
BB Wheels
Listen, don't be jerked around by other companies wanting to over charge you for what you want. Troy went above and beyond to make sure I got the correct fit for my 73 Bronco. When you customize a vehicle, don't let the wrong person sale you something you don't need. BB Wheels helped me be sure I was buying the right wheels and tires & guess what, they also had the best price. No, I'm not getting paid to say this, but I would take a T-shirt if it accidently appeared in my mailbox. Stay muddy folks!
Phillip,
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
BB Wheels
Great agent that took my order. I will be ordering again soon. I like the service. I will be spending more money soon
Anthony,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Thank you,
BB Wheels
It was fast and simple. I knew what item I wanted but the help was great. I will let you know how I like the wheels when i get them.
Vic,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Thank you,
BB Wheels
The best way to buy yours tires, easy process, tracking number, also you can see where you can balance and mount your tires
Alberto,
Seeing your 5-star review made our day!
Thank you,
BB Wheels
I Talked with Kyle. He's knew exactly what rim specs I needed for my truck! I'll will diffentely buy from bb wheels in the future!
Bob,
Thank you for visiting, We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
Good phone conversation, ordered and got the tires quickly. Would like to see military first responders discount. Would use again.
Steve,
We’re always happy when customers like you enjoy your experience, come back anytime!
Thank you,
BB Wheels
Quick process direct answers best price polite and realistic
Robert,
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Thank you,
BB Wheels
Wasn't expected. Received order 1 to 3 business day…. Very good. Customer Service very good, they take of me and the same day resolve an issue with my order…
Hector,
We really appreciate you sharing your review of our service.
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Ismael,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
Thank you,
BB Wheels