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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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I found your company online and after reviewing several other sites you had the most competitive prices. The gentleman I dealt with was very knowledgeable and helped answer all my questions concerning height and width possible issue. Very good first impression with BB Wheels.
Thank you.
Jason
Jeremy,
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Thank you,
BB Wheels
Nicholas in chat was very helpful and Ian was very efficient in my purchasing what I needed
Wesley,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Thank you,
BB Wheels
Good prices, website easy to use. Good communications!
Raymond,
We’re so happy to hear you had a great experience, thank you for sharing.
Thank you,
BB Wheels
I stumbled on BB Wheels while searching for wheels on my Cadillac XTS. The Visualizer helped confirm what I wanted. The best price I could find convinced me to buy and the checkout process reminded me of all the extras I would need.
Vincent,
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Thank you,
BB Wheels
Good and friendly service awesome prices and people recommend to anyone
Jesse,
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their store experience.
Thank you,
BB Wheels
Never buying wheels from this company again. Went up and down with customer service with a solution with the wheels. They kept giving me the same answer. We can't do anything about the wheels even though they said they would fit. And I have warranty on these wheels to top it all off. 1600 bucks down the drain. Strongly recommend NOT to buy from this company.
Nik,
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we do appreciate you taking the time to bring your situation to our attention. A dedicated customer service representative will be contacting you directly for an alternative protentional resolution. We do hope you will give us another chance in the future.
Thank you,
BB Wheels
Buying Tires has always been less expensive when we purchase them online, but now, we have another company to compare availability and pricing.
Edward,
Thank you so much for the great rating & for taking the time to post a review.
Thank you,
BB Wheels
Best price I could find on the 33-12.5-15 tires. Also got free shipping so win win.
Chris,
Thank you so much for your feedback, we appreciate it! We’re glad you had a good experience with us!
Thank you,
BB Wheels
I was hunting down a pro comp 97 for my 1989 toyota pickup and I had a bit of a tough time using the wheel specifications on my phone. It would limit my options in my width or rim size for no reason and would only fix when I reloaded the page.
Conner,
We’re glad we could be of service and appreciate you taking the time to share your feedback. Please see us again if there is anything else you need!
Thank you,
BB Wheels
Sales Person: Andy
Andy was great in helping me get my order together.,His knowledge about my vehicle made ie easy to determine the type and size tires and wheels I wanted.
Thank you Andy and BB Wheels for your great customer service and having available everything that I was looking for.
I haven't received my order yet, but looking forward to receiving the tires and wheels and getting them installed on my truck.
At my request, Andy had my order shipped to the Dodge dealership where I purchased my truck and they will be mounting, balancing and installing the tires and wheels.
Thank you very much,
Carl E Williams
Sylvester, Georgia
Carl,
Thank you for your detailed review! It means a lot to us that you took the time to share your thoughts with the rest of our community and us.
Thank you,
BB Wheels
I ordered the wrong rim and they answered quick to change it for me
Julian,
We really appreciate your positive review.
Thank you,
BB Wheels
I've now ordered from these guys twice now super friendly great website a real one stop shop for your wheel and tire needs will be ordering all my stuff from these guys from now on super fast shipping as well.
Brandon,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Thank you,
BB Wheels
Philip,
Thank you so much for taking the time to leave a positive rating.
Thank you,
BB Wheels
This is my second purchase it's been an easy process each time
Javaughn,
Thank you for the great review! We can’t wait to have you back!
Thank you,
BB Wheels
Great service great prices waiting on getting them mounted up an installed on my truck can't wait
Shane,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
Great experience ordering- this is the first time Ive used Bb and the rep was helpful and knowledgeable. I will leave another more detailed review when I receive and verify the product.
Brian,
We're thrilled to hear you had such a great experience, we hope to have you back soon!
Thank you,
BB Wheels
Found correct wheel. Purchase procedure was simple and item was delivered on time and in excellent condition as reconditioned. Mounted well and runs good. I do notice the replacement wheel in 1 inch more outside offset than the original but this does not affect the driving.
Ivan,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Always had an easy time ordering, My wheels arrive quick and never any damage. Will be ordering from BB Wheels forever!
Jordan,
We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
Thank you,
BB Wheels
Overall pleased with the speed of shipping. That being said highly disappointed I get two different types of tires. On top of that they won't send the right tires till the ones they wrongful sent are headed back to them. They screwed up I shouldn't have to wait for the tires I paid for.
Dustin,
Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Please accept my sincerest apologies on behalf of everyone on the team.
Thank you,
BB Wheels
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Jason,
Thank you very much for sharing your review. We love hearing from our customers about the their positive experience.
Thank you,
BB Wheels