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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Website easy to use. That's bout all I can say u til I receive order. Hoping I get it soon. Really need it like yesturday.
These guys not only had what I was looking for, but had it in stock. Also they beat all others on price/shipping. 5 star in my book.
Steve,
Thank you for the great review! We can’t wait to have you back!
Thank you,
BB Wheels
Exactly what I needed and buying experience was very good and easy
Michael,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon.
Thank you,
BB Wheels
Great service hopefully my tires will be here fast I really need them other wise great place to shop definitely recommend you guys thanks
Chase,
Thank you for visiting and sharing your positive feedback with our community.
Thank you,
BB wheels
Great price, easy ordering, waiting on shipping info. Hopefully shipping is quick.
Jason,
Our team is so grateful for your positive feedback. Looking forward to having you again!
Thank you,
BB Wheels
Had no problem getting my tires so in the future I'll be using u guys for my tires
Donnell,
We’re so grateful that you took the time to leave us a 5-star review.
Thank you,
BB Wheels
Easy transaction, great deal, and fast shipping. Would definitely buy from again!
Eric,
Thank you for being our customer and leaving us a wonderful 5-star review.
Thank you,
BB Wheels
I ordered a set of BFG Ko2's and BBWheels beat the competition's prices by a mile! They shipped out immediately and were at my doorstep 2 days later. Then, to sweeten the deal, I saw that BB Wheels offered a rebate on the cost of my installation. I filled the rebate form out and received a virtual prepaid debit card by the end of the day. I will always shop BB Wheels first from now on.
David,
Thank you so much for the review! We’re thrilled to know that you had such a positive experience and that our staff was able to make your visit enjoyable.
Thank you,
BB Wheels
It was super easy to do and i like how the price was
Gavin,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Thank you,
BB Wheels
Fantastic experience, will definitely do more business with them.
Zakk,
We’re so grateful that you took the time to leave us a 5-star review.
Thank you,
BB Wheels
Bought a set of tires through BB Wheels, had them shipped directly to my installer. This part was fine and completed in a timely manner. However, one of the tires would not balance a $1600.00 set of four. BB would not replace the bad tire.
Good luck, Buy from a local tire dealer that stands behind the products they sell.
Tom,
Thank you for bringing this to our attention. We’re sorry for any inconvenience and would like to help resolve the issue. Upon review, i do see our team is awaiting additional information to be able to assist you. We appreciate all feedback, good or bad, as it helps us improve our business.
Thank you
BB Wheels
I have purchased over 10 sets of wheels or tires from these guys in the past. First time I have an issue they ignore the problem. I have send my wheels to the manufacturer. BB wheels does not assist in anything or try to assist in replacements or the mount and balance or shipping. Never deal with BB wheels if expect quality service.
Michael,
Thank you for bringing this to our attention. We’re sorry to hear that you were not satisfied with your purchase. I was able to review your order, upon review i do see that your situation has been resolved and replacements have been approved! If you’d like to discuss this further, please don’t hesitate to contact our team.
Thank you,
BB Wheels
I made contact with Nolan at BB Wheels to replace the tires on my Kawasaki Mule, liking the Carlisle Workmates, but not sure about fit. Nolan responded quickly and assured me these would do the trick.
Got them mounted today and they look fantastic, will test them out next week.
Guy,
Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one!
Thank you,
BB Wheels
Shipping was fast! They called to double check my wheel size since the rims I ordered weren't standard to the make and model. (They will check) Tps sensors were pre programmed. The hub rings and lugs fit. No mistakes. Would do business with them again.
Brandon,
Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience!
Thank you,
BB Wheels
Just waiting for delivery of tires now. Bb wheels seems to be the place to get tires with the best prices also
Sidney,
Thank you very much for taking the time to leave us a review, it is very much appreciated by us.
Thank you,
BB Wheels
Jim,
We appreciate your business and are always happy to hear feedback from our customers.
Thank you,
BB Wheels
Ordered wheels, tires and lug nuts for my car. Recieved them quickly but they sent they wrong size lug nuts. After having to send them pics of the lug nut box, they sent out the correct ones. Test fitted the wheels, they fit good but the front center caps werent tall enough to clear my hubs. When I sent pics about it, they just offered to sell me the right caps. They failed TWICE on one order. I'll spend my money elsewhere next time.
Lonny,
I’m so sorry to hear about your experience – thank you for bringing it to my attention. We value our customers feedback and use it to help improve our business for the future. Thank you again for sharing your feedback.
Thank you,
BB Wheels
Company denied that their wheels were damaged, sent them pics as soon as i received the wheels, showing them still in the box, and they claimed that they were not clear enough, taken by a New samsung galaxy phone with 4k quality. I then sent new pics again, and because i needed to use the wheel, they denied my claim stating that it void since i have had them installed. Trash of a company, do not order from here. Pics i sent day after delivery are posted as well.
Jolene,
We’re sorry to hear about your negative experience. The policy does state that a resolution must be reached prior to installation to qualify for a replacement or monetary refund. The detailed policies can be reviewed directly online, your feedback is critical to us and we will use it to improve in the future.
Thank you,
BB Wheels
I placed the order yesterday morning and its already halfway to my house. I am very satisfied with their service and will definitely recommend this website to people in the near future!
Elijah,
We’re so grateful that you took the time to leave us a review.
Thank you,
BB Wheels
Fast easy great experience great customer service Ashley was a great help she returned my call super fast
Joshua,
Thank you for taking the time to share your positive 5-star review!
Thank you,
BB Wheels
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Joe,
Thank you for sharing your feedback, If you have not received your shipment information please contact our team directly.
Thank you,
BB Wheels