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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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The purchase was very easy and the shipping was even better, (Great,Great). I ordered my tires on Thursday Night and received them on Saturday Afternoon. Outstanding service. I will definitely buy
Them again. Love the service.
Donald,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Thank you,
BB Wheels
Price was good, website was easy to navigate. BUT I have not received the tires yet, so the jury is out!
Bruce,
We appreciate you taking the time to share your feedback.
Thank you,
BB Wheels
This is my 2nd time buying from them all was great doing business with them
Curtis,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Thank you,
BB Wheels
Noah from B&B Wheels is great to deal with his response time is remarkable folks could learn a lot from this guy. I have already gotten my Wheels the day after ordering, still waiting on tires and lug nuts which is showing to be delivered two days from now. Can't wait to check fitment and get the rest in for installation. I may follow up with a pic after the install. Thanks again Noah for all your help!
Bobby,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Thank you,
BB Wheels
Spoke with customer rep to get the exact size wheels for my car, he was very helpful,knowledgeable and courteous.Everything went smooth with my purchase, now just waiting for wheels to come.The prices were good and I highly recommend BB Wheels to anyone, who needs new wheels.
Gene,
Thank you so much for this kind review! It absolutely makes our day to hear that you had such a good experience with us. We take pride in walking our clients carefully through the whole process and always keeping them in the loop.
Thank you,
BB Wheels
I placed an order online after normal business hours and made a mistake, by accidentally ordering 8 tires instead of 4. I called the next morning and asked to have my order corrected. The correction was made without any hesitation and within about 2 hours, I received an email stating the tires would be delivered the next day. I will definitely purchase tires from this company again.
Kevin,
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Thank you,
BB Wheels
Noah was excellent at helping me find what needed and was looking for
Dion,
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Thank you,
BB Wheels
Juan,
We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
Thank you,
BB Wheels
I was shocked when I find out that they still have to verify me! Troy did a great job, especially after my attitude! Im still waiting for the shipment notice!
I'll keep my fingers crossed, I haven't received them yet!
Thanks again,
Sincerely Joe
USMC
Joe,
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Thank you,
BB Wheels
Financing was easy as 1 2 3. The wheels that I selected are amazing. I am waiting on them to be shipped but I just ordered them yesterday. Once they arrive I will get back with an updated review.
Gregory,
Thank you so much for your business and feedback! If any of your friends or family need help, please let them know about us!
Thank you,
BB Wheels
Joe,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels
Called a rep and he was very experienced and quick with the details of the wheel and figment to the wheel I picked.
Chris,
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Thank you,
BB Wheels
Tires arrived early. The shopping experience was seamless, the email notifications right on. It is a joy to deal with a company that figured out how to conduct good business.
Janos,
We’re so happy that we could give you a 5-star experience.
Thank you,
BB Wheels
My one wheel is broken and I asked too many shop and dealers to provide me one wheel but they refused and finally I got one wheel from this website at a cheaper rate. Thanks for the good service you provided
Abhishek,
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Thank you,
BB Wheels
Was easy as could be. Accidentally ordered the wrong thing and he took car of me in a jiffy.
Blake,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Thank you,
BB Wheels
The best customer service I've had and there pricing is great plus fast delivery.
Brandon,
Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.
Thank you,
BB Wheels
I've used bb wheels multiple times and it's always a super pleasant and quick experience!
Scott,
We’re so grateful that you took the time to leave us a 5-star review.
Thank you,
BB Wheels
Great service from the beginning to the end, they showed me the wheels I was looking for. The price was what I was looking for and check out was very easy
Randy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Thank you,
BB Wheels
Knowledgeable, friendly and professional. Competitive pricing. Wheels were delivered SOONER than promised. And a small issue with the centric hubs was quickly taken care of; beyond what I may have hoped for. I appreciate the integrity and honesty. Can't wait to get them on my truck!
Perry,
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Demond,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Thank you,
BB Wheels