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BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Great Service, Fair Price, Fast Shipping! Would buy from BB Wheels again! Item showed up packaged very well! Wonderful experience.
Ive not received my order yet but the purchase was smooth and easy the website was easy to navigate and checkout was fast
Kristina,
Thank you for your feedback! We’re glad to hear the ordering process was smooth and easy. Your order is on the way, and we hope you’ll be just as happy once it arrives. We appreciate you choosing BB Wheels!
Thank you,
BB Wheels
I purchased a set of four tires through BB Wheels about a little over a year ago I also purchased a warranty through extend from BB Wheels website I unfortunately had a blowout on the freeway and all I had to do was contact extend for my warranty take a couple pics and send it to him and within one business day I had a virtual card all I had to do is contact BB Wheels they already had all my information saved from a little over a year ago knew exactly what tire I needed sent it out immediately they told me it could take anywhere from 4 to 6 business days it's already going to be arriving tomorrow 3 days later would definitely go to these guys again
Gregory,
Thank you for sharing your experience! We’re so glad to hear that the warranty process with Extend was smooth and that our team was able to quickly get you back on the road with the right tire. We appreciate your continued trust in BB Wheels and look forward to helping you again whenever you need us!
Thank you,
BB Wheels
The entire process was great, informative and sales team was great! When i called back for customer service, Emily was professional and courteous.
Dwayne,
Thank you for the wonderful feedback! We’re glad to hear our sales team made the process smooth and that Emily provided professional and courteous support. We’ll be sure to share your kind words with her!
Thank you,
BB Wheels
Great price, free shipping, freebies had a good experience buying my first wheels.
Trele,
Thank you for the awesome review! We’re glad you enjoyed the great pricing, free shipping, and extras—we appreciate you choosing BB Wheels for your very first set of wheels!
Thank you,
BB Wheels
Awesome Customers Service. Great Job Guys. Great Product. Great Price.
Vasiliy,
Thank you for the kind words! We're thrilled to hear you had a great experience with our customer service, products, and pricing. We truly appreciate your support—thanks for choosing BB Wheels!
Thank you,
BB Wheels
This is the second pair that I have purchased. The first pair were excellent!
Quick and easy check out.
I do wish I could have referenced last years purchase.
Dennis,
Thank you for coming back for a second purchase—we truly appreciate your continued support! We're glad to hear your first set was excellent and that checkout was quick and easy this time around as well. We appreciate the feedback on referencing past orders and will definitely take that into consideration for future improvements. Thanks again for choosing BB Wheels!
Thank you,
BB Wheels
The selection of what I was looking for was awesome. The price was awesomer! Notification of shipping was quick. Now I wait to see how well the shipping went. If I get another survey I will let you know!
Linda,
Thanks for the awesome review! We’re glad you found exactly what you were looking for—and at a great price too! We do our best to keep things moving quickly, so we hope your delivery goes just as smoothly. We’d love to hear your final thoughts once everything arrives. Thanks again for choosing BB Wheels!
Thank you,
BB Wheels
It was a very easy fast non problematic experience. Great job guys. Received my tires very fast and with no hassles. Will buy more soon. Esteban Rivera.
Esteban,
Thank you, Esteban! We’re so glad to hear your experience was easy and hassle-free, and that your tires arrived quickly. We appreciate your kind words and look forward to helping you with your next purchase!
Thank you,
BB Wheels
I easily found the tires I wanted for my new vehicle, for the best price I could find. Ordering was easy, tires shipped within hours of ordering and arrived within 2 days. Love BBWheels! I won't use anything else!
Cody,
Thank you so much for the amazing feedback! We’re thrilled to hear you found the perfect tires at the best price and that our fast shipping exceeded your expectations. We truly appreciate your loyalty and kind words—welcome to the BB Wheels family!
Thank you,
BB Wheels
The information for the item that we ordered was very informative. It was very easy to make the purchase. We look forward to receiving the item so that I can get my Toyota Sequoia Platinum back on the road.
Lee,
Thank you for sharing your experience! We’re glad to hear that the information on our site made your purchase easy and straightforward. We can’t wait for you to receive your order and get your Toyota Sequoia Platinum back on the road. We appreciate your trust in us!
Thank you,
BB Wheels
To choose a rim was easy to place a order was easy and pay out was also easy
Tommy,
Thanks for the review! We're glad to hear everything from choosing your rim to placing and paying for your order was easy. That’s exactly how it should be—simple and hassle-free!
Thank you,
BB Wheels
The sales associate was very knowledgeable and assisted ensuring the right wheels and equipment were ordered. Thank you very much.
Rusty,
Thank you for the great review! We're glad to hear our sales associate was able to help you find the right wheels and equipment. Providing knowledgeable and personalized service is what we strive for—thank you for choosing us!
Thank you,
BB Wheels
You guys really do a good job and I absolutely appreciate the follow upđź‘Ť
Wayne,
Thank you so much! We truly appreciate the kind feedback. Our team works hard to provide great service and follow-up, so it means a lot to hear that it made a difference. đź‘Ť
Thank you,
BB Wheels
Very easy to navigate and enter in my vehicles information to make sure they would fit etc, very good shopping experience.
Daniel,
Thank you for the kind words! We're glad our site made it easy to find the right fit for your vehicle. We work hard to make the shopping experience smooth and stress-free—glad to hear it showed!
Thank you,
BB Wheels
I just wish that lug nuts came with the order! But the transaction was easy and the wheels look awesome
Max,
Thank you for the great review! We're glad to hear the transaction was smooth and that you love how the wheels look! We appreciate the feedback about the lug nuts—definitely something we'll take into consideration. Let us know if you need help getting a set!
Thank you,
BB Wheels
I called in told him what I wanted they looked up the vehicle I looked up what I wanted they found the center caps called me back confirmed text me the link and everything went perfect according to plan thank you very much for all your help and the way that you do it
Chuck,
Thank you for the fantastic review! We’re so glad everything went smoothly and that our team could help find exactly what you needed. We appreciate you taking the time to share your experience—and we're always here if you need anything else!
Thank you,
BB Wheels
Excellent service and good view of products plus easy checkout on purchase
Daniel,
Thank you for the awesome review! We're glad you had a great experience with our service, found the product selection easy to browse, and had a smooth checkout. We appreciate your business!
Thank you,
BB Wheels
I'm a rookie at ordering wheels so I had a few questions. Customer service by phone and by chat were able to help me in a reasonable amount of time. I'm excited to see the new wheels on my vehicle. Free shipping is a nice perk.
Nate,
Thank you for the great review! We're happy to hear our team was able to answer your questions and make the process smooth—especially for your first time ordering wheels. We’re excited for you to see them on your vehicle too! And yes, free shipping is always a win. Let us know if you need anything else!
Thank you,
BB Wheels
Customer service was very great to work with stayed with me throughout the whole purchase. Haven't received my items yet but when they show up, I'll do a review on them.
Morgan,
Thank you for the kind words and the 5-star review! We're glad to hear our customer service team was able to assist you throughout the process. We look forward to your follow-up once your items arrive—hope you love them!
Thank you,
BB Wheels
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Phil,
Thank you for the awesome feedback! We’re thrilled to hear you had a great experience with our service, pricing, and shipping. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels