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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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Luke was superb— Helpful, friendly and now we wait to for the product before we can speak to complete satisfaction.
Prolly a bit early on this review due to the order being placed yesterday.
But Luke is a good man.
They withhold information to make a sale knowing if they would tell anyone the tires are 8 years old no one would buy them.
John,
We appreciate your feedback. The tires you purchased were clearly listed and sold as Open Box Specials at less than half the original retail price, reflecting their discounted nature. Open Box items are sold as-is, often due to factors such as age, display use, or prior mounting — all of which are considered when pricing them significantly below new retail.
We understand your concerns, but this was not an attempt to withhold information. Rather, it was a discounted offering for customers seeking value pricing on non-current inventory.
Thank you,
BB Wheels
Ken,
Thank you for your review! We’re happy to hear you had a great experience with our online ordering process. We appreciate your business and hope to serve you again soon!
Thank you,
BB Wheels
I think you have been great I got my wheels in about 3 days and thay are exactly what I want thumbs up 👍
Bob,
Thank you so much for the awesome feedback! We’re glad to hear your wheels arrived quickly and were exactly what you wanted. We appreciate your support and the thumbs up!
Thank you,
BB Wheels
I spoke with an awesome salesperson I gave him my information and stated to him what I wanted got everything done in a day around 8:15am ET my tires were being delivered to me. This is great business. My baby has new shoes this Saturday 😁!
Beverly,
Thank you for the awesome review! We’re so glad to hear our team was able to get everything taken care of quickly and that your new tires arrived right on time. Enjoy those new “shoes” on your ride — we appreciate your business and support!
Thank you,
BB Wheels
Luke my sales Representative was great save me a big headache. I actually ordered online and then I called for a tire fitment question and to my surprise Luke looked up my order and realized I had ordered a wheel with wrong bolt pattern … great catch Luke took time and helped me pick the correct tire size for a staggered fitment … Thanks again Luke
Emmette,
Thank you for sharing your experience! We’re happy to hear Luke was able to catch the issue and get you set up with the correct fitment. Our team always strives to make sure every customer gets the perfect setup the first time. We truly appreciate your business and the shoutout to Luke!
Thank you,
BB Wheels
Excellent website, very easy to read, and I found an open box by for the exact tire I have. I'm very stoked to have found this tire. It's exactly what I needed.
John,
Thank you for the 5-star review! We’re glad to hear you found exactly what you needed and that our website made the process easy. We appreciate your business and are happy we could help you get the perfect tire!
Thank you,
BB Wheels
I had been searching for some time for a bug deflector for my Toyota Tundra.
I saw BB Wheels on the internet and gave it a try. I am very glad finally I was
Abe to locate the deflector for my truck. I am sure in the future I will purchase other items for my truck from BB Wheels.
Anthony,
Thank you for sharing your experience! We’re thrilled to hear you found the perfect bug deflector for your Tundra and that we could help make your search a success. We truly appreciate your support and look forward to helping you with your future truck upgrades!
Thank you,
BB Wheels
I ordered two wheels from BB Wheels. The price was excellent and I received them the following day. If you're in the market for wheels... this is the place to go!
Earl,
Thank you for the great review! We’re thrilled to hear you received your wheels so quickly and that you’re happy with the price. We appreciate your recommendation and look forward to serving you again!
Thank you,
BB Wheels
Sales person was knowledgeable and helpful making sure I got the correct wheels and every thing I needed to mount them.
John,
Thank you for your kind review! We’re glad our team could help you find the right wheels and ensure you had everything needed for installation. We appreciate your feedback and your business!
Thank you,
BB Wheels
Lee,
Thank you for the 5-star review! We’re glad to hear your tires arrived so quickly. We appreciate your business and hope to serve you again!
Thank you,
BB Wheels
**************900
Aaron,
Thank you for the great review! We're glad you found the right product at the right price. We appreciate your business!
Thank you,
BB Wheels
Web site has a lot of tire information and makes the selection process easy.
Wayne,
We’re glad to hear you found our website informative and easy to use! Making the selection process simple is exactly what we aim for—thank you for sharing your experience.
Thank you,
BB Wheels
I ordered tires yesterday and they're already at my house today a little more than 24 hours later. Super fast shipping and was able to get a great deal on the tires! Will 100% be ordering from them again!
Duncan,
Thank you for your awesome feedback! We’re glad to hear your tires arrived so quickly and that you got a great deal. We look forward to serving you again on your next order!
Thank you,
BB Wheels
Fast, easy and quality of professionalism is unmatched.
Dakota,
Thank you for your kind words! We’re thrilled to know you had a fast and easy experience and that our professionalism stood out to you. We appreciate your support and look forward to helping you again!
Thank you,
BB Wheels
This my second time getting tires from them! Great service highly recommended
Herman,
Thank you for coming back to us for a second time! We truly appreciate your loyalty and recommendation. It’s always our goal to provide great service, and we’re glad to know we met your expectations again. We look forward to helping you next time you need tires!
Thank you,
BB Wheels
I needed tires really bad. Couldn't get them anywhere else. The company was able to give me funding and pay over some time. This is amazing as it's going into winter here in Pittsburgh and I was worried that I was going to not make it to work.
Joseph,
We’re so glad we could help you get the tires you needed, especially with winter coming up in Pittsburgh. It means a lot to us to know our financing options made things easier for you. Thank you for sharing your experience, and drive safe!
Thank you,
BB Wheels
Carl,
Thank you for sharing your experience! We’re happy to hear you felt comfortable with the process and appreciated our selection. Your trust means a lot to us, and we’re glad we could make your purchase feel safe and professional.
Thank you,
BB Wheels
So far so good still waiting on it to arrive i just order yesterday
Lamont,
Thank you for your order! We’re excited for you to receive your wheels and appreciate your patience while they’re on the way. We’re confident you’ll love them once they arrive!
Thank you,
BB Wheels
Very helpful site done what ever they could to help out
Kenneth,
Thank you for your kind words! We’re so glad our team was able to help and make things easier for you. We truly appreciate your support!
Thank you,
BB Wheels
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Todd,
Thanks so much for the shoutout! We’re glad Luke could help and make things easy for you. Totally get it—it’s a bit early to give the full verdict, but we hope your order arrives just right. Can’t wait to hear what you think once you’ve had a chance to try it out!
Thank you,
BB Wheels