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BaubleBar

2.4

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BaubleBar Reviews Summary

BaubleBar has a rating of 2.4 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BaubleBar most frequently mention customer service, phone number and better quality. BaubleBar ranks 9th among Discount Jewelry sites.

service
62
value
56
shipping
60
returns
39
quality
51
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Maryland
1 review
13 helpful votes
Follow Julie S.
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I purchased some jewelry from this site and was totally disappointed. The bracelets were very small and then I purchased the iced lariat necklace. It was very pretty, but then it fell apart. Don't waste your money on this jewelry, it's made very cheap and won't last.

Date of experience: February 1, 2014
Virginia
3 reviews
11 helpful votes
Follow Terri B.
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With the holidays this year I tried several new websites in search of unique gifts and this was one if them. Bauble bar is a jewelry website that offers unique or designer styled costume jewelry. Prices are moderate.

I ordered 2 bracelets for my Mom. The quality was pretty good for costume jewelry. The items were well packaged. The bracelets were unique and that probably made them a good value although I would likely have not purchased these items had it not been a gift. I felt they may have been slightly over priced.

I requested a gift receipt, message and that the items be shipped to my mothers addressed. Uncertain if it was the vendor or user error but the package was delivered to me. I think it was received w/i 14 days which was reasonable considering the winter storms that contributed to delays this year.

You also get points shopping on this site or referring friends which add up and you can use them towards purchasing items.

A return shipping label was included in the order which was nice.

I had problems navigating the website with my ipad so they need to make some updates to accommodate mobile devices.

Overall I was pleased with the purchase and will make this a go to site for unique or special occasion jewelry purchases.

Date of experience: December 30, 2013
New York
1 review
5 helpful votes
Follow Janney G.
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I agree with the other reviewer. I order jewelry from Baublebar.com and five days ago and have yet to receive a tracking email from them. They took the money out of my account five days ago. They don't have a phone number so you can't speak to anyone, you can only communicate via email. There website looks very nice and professional, but that's pretty much where the professionalism ends!

Date of experience: September 27, 2013
Pennsylvania
1 review
6 helpful votes
Follow A L.
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I ordered a necklace from this site. I never received after e-mailing over and over again because they have no phone, and they take two + days to respond to an e-mail, they sent me a second necklace. The second necklace came with a "stone" missing. I sent it back, payed like $6 to do so with tracking. After they received the item (I had proof they had signed for it) they claimed that they never received the return and refused to issue me a refund. Even after I showed them all my proof, don't order from them, they are the WORSE!

Date of experience: April 16, 2013

From the business

Stay ahead of the trends with an unparalleled selection of chic fashion jewelry at BaubleBar. Find guilt-free prices with free shipping & returns.


baublebar.com
Founded in 2010
New York, NY, United States