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The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.
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Simple and fast. Also the popup backdrop product was hard to find and your product was spot on what i was looking for.
Simple and fast. Also the popup backdrop product was hard to find and your product was spot on what i was looking for.
The WORST customer service I have EVER experienced. We are a federally funded non-profit that is not able to pay tax. Even after sending our tax exempt form dozens of times, and spending HOURS on the phone with them, they kept saying 24 hrs, 24 more hrs, 48 more hrs to update our account to reflect non-profit status so we can make our purchase sans tax. It has been endless e-mails and calls back in forth saying they don't have what they need, despite having a state issued certificate with our account number, expiration date, organization name, and address. I am pulling my hair out, I can't imagine they've never worked with non-profits before. Horrible, heartless, confusing customer service, I will NEVER recommend this company unless you want to waste your time, energy, and get on the verge of tears.
Simple upload and purchase process. Apparent language difference with customer service created a bit more back and forth than ideal when proofing the design, but the flag received looked great.
Pretty easy upload and purchase process.
So far ok. A little challenging with size of letters. I wish the design consultants would have helped with that.
This was a very easy site to search for, develop on and complete the process using the words we desired to be on the banner. It had what we needed for the price we wanted.
Thanks again! It looks great! Just exactly as we ordered.
Easy to work with and customize my decal. The customizing of the label was very easy and they helped me sharpen the image. Wonderful job.
Easy to work with and customize my decal
Quick and easy once I figured out where to look for shipping options
Quick and easy once I figured out where to look for shipping options
This process was very easy and very user-friendly. I had no problem making my order and the price was the lowest that I found online.
I got my order quickly and the quality of the product was great.
Very happy with my banner. My church and I will absolutely be repeat customers.
This process was very easy and very user-friendly. I had no problem making my order and the price was the lowest that I found online.
Great product and a great price with free shipping
Great product and a great price with free shipping
Easy to order. Exactly what I wanted. Exactly what I got!
I personally found the site a little difficult to navigate with the design content but it worked out very well.
I personally found the site a little difficult to navigate.
Great service and the designers were extremely patient while tweaking the design to ensure our satisfaction.
Good service and I look forward to receiving the product.
Love the site. It has great prices and good customer service
Placing order was quick and easy. My first order arrived in just a day second order was a large banner shipped from India. Customs held it for one day but it still arrived quick.
Very easy site to navigate! Very easy to review your products! And you receive excellent work!
It was easy to use the custom flag template... and we received the flags on time!
It was easy to use the custom flag template!
My order include a custom art and logo that I personally chose from the website. I received the product a couple of days after the stated date of arrival, but no matter. It was worth the wait and the price was exceptional due to the quality and quantity of my business cards.
The BannerBuzz website is easy and fun to use. The design program is very intuitive.
The BannerBuzz website is easy and fun to use. The design program is very intuitive.
The flag is great but apparently I wasn't aware that I needed to state somewhere I wanted the pole casing the same color as the Flag. So I have a white pole casing on a Black flag.
It was great except the fact it didn't want to take my zip code. I tried calling cs several times so you might want to place the hours of operation on your website because it's not 24/7 as you state.
Answer: It is an absolute scam. Please avoid at all cost. I had a horrible experience and got scammed for £200
Answer: Absolute scam. It is based in India and the quality differed from the UK standards. Had an absolute horrible experience with them. Avoid at all cost
Answer: No, they never recorrect order or never help you in getting it right. They will leave you in a limbo after the product is delivered, for me they did not provide any instructions and spending hours over phone, chat and email support thee refuse to give any instudtions and asked to figure it out myself. Now i am in loss of over $6500 :(


Hello Shannon. Thank you for taking the time to review your recent BannerBuzz purchase. We are glad that the custom rectangle flag met your expectations.
Please accept our apologies for any trouble you had while communicating with our support team. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us; we have reviewed the conversations and are sharing your feedback with our support team.
If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. We appreciate your time and business. Thank you for choosing BannerBuzz.