BannerBuzz UKReviews 603

Was very pleased as we wanted a double sided flag and we found that you were the best company to accommodate

I was sent a sticker instead of a decal and because I wasn't toldi damaged it during installation. The backing paper wasn't backing paper but part of the sticker. Will not use this service again instead I will use vista print. Faster delivery and better service. To your email and comment, i thank you for your offer and trying to help but as I said please delete my account and I will use a different service provider.

A quick and prompt service.provided. A great.range of product at competitive prices. I would highly recommend bannerbuzz and will use their services again.

Am still a newbie, I kept making mistakes. I had to change my banner image several times, even after submitting for production. BB pointed out the errors and we got it sorted.
The banner is amazing.
Thank you so much.

Ordering was easy, communication over the final design was quick and easy, very responsive company. The order arrived promptly and we are very happy with the result. All at a very good price!

While the website and purchasing process seemed was quite straightforward, and communication with the team was also, I paid extra for expedited shipping - it came up to quite a high bill - only to have several packges arrive up to SIX days after the promised delivery date. And when I called to complain, I was told that there was a 10% chance that the packages would arrive late. Frankly, I don't believe that they ever intended to shup everything on time - several packages were shipped AFTER the promised DELIVERY DATE.

From start to finish. Process flow from start to print was easy to follow.

Wanted a large neon sign, this ticked all the boxes. Good quality, good price and quick delivery well packaged

I could not believe the service I have received from Banner Buzz. Quick, precise, easy to communicate, very honest, reasonable price. What more could I ask for? The product I have received was exact same what I requested for. They are good in what they are doing. I strongly recommend them.

Really easy to deal with, great service and great products

This my second banner, I've also had business cards, what a great company

Quality Product.
Quick Service.
Great Price.
Very Happy..

Excellent company, great communication, beautiful item.

Easy-to-use website, good product and quick delivery! Recommended!

Service was very fast with prompt communication at every step. Love the banner and was very happy with everything.

Compared prices with out providers Navigated website to find specific product Contacted customer service for further clarification Ordered product Product got delivered exactly and expected! Yes BannerBuzz checked all the boxes, definitely recommend!.

I needed some banners to attach to a fancy dress costume for the London Marathon and I was able to get exactly what I wanted. They turned out clearer than expected. I really appreciate the person who adjusted a bit of wording into a curved shape. It makes it look far better than my effort.

The banner design and delivery were prompt and exactly as expected. Unfortunately, the banner was damaged in transit, which was disappointing. That being said, the customer service team handled the issue brilliantly—offering a refund quickly and without hassle. Their support was 10/10, and for this reason, I would definitely use them again.

I made an order with BannerBuzz on 17/08/25 and on Friday 22/08/25 at 9.05am, I received an email stating it had been shipped and my estimated date for delivery was Wednesday 27/08/25. Yesterday, I logged in to see if there was a delivery window to see my parcel had apparently been delivered the day before but it hadn't as it wasn't at my home and we hadn't had anyone try to deliver. I went on to UPS' website to get further information and the photo of proof of delivery showed a grey door, with orange bricks and pink flowers to the right of it. My front door is white with brown bricks and I have a plants outside. None of my neighbours have the Greg door and it's a completely different colour to my neighbouring buildings. I do not know where UPS have delivered my parcel to. I called BB and I was told I had to raise this as a query online because she couldn't help me - defeats the object of a helpline really. I log the request as instructed and I am told I would get a reply within 24hrs - guess what, I don't. I only recieved a reply at 5.50pm from Glen. Glen clearly doesn't care about customer service as he has inaccuracies in his email. Apparently Fed-ex can cause delays and don't operate on the weekends. Good to know but the delivery company was UPS and today is Thursday. Furthermore, he said that UPS say it's delivered so nothing he can do. Yes Glen, it was delivered but not to me. Not to my house. Not my front door. I clearly do not trust this company and I highly advise people to avoid and use a different company. I have replied to Glen asking for a refund but I have also been in touch with my bank who say if BB don't give me a refund, they will do it instead because they can clearly see that it's not been delivered to the right address unlike Glen at BB.

I paid extra for express delivery because I needed the banner for an event, but unfortunately it didn't arrive in time. Customer service explained that delivery is not 100% guaranteed, which was very frustrating. As for the print quality, it wasn't as sharp as I expected — the colours looked a bit blurred up close. This might have been due to the file I submitted, but I feel the company should have flagged this before going ahead with printing as part of their quality control. On the positive side, the price of the banner (excluding the express service) is cheaper compared to other companies in the UK. Overall though, I was left disappointed.