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BannerBuzz UK Reviews Summary

BannerBuzz UK has a rating of 3.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 8th among Banners sites.

service
250
quality
584
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3,686 reviews

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GB
1 review
0 helpful votes
Follow Kam K.
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Poor platform and poor communication
September 30, 2025
Updated review

The communication and service is not something I would want to experience again. Despite being a UK based company, all operations are in in India, which in itself is not a problem, but affects the service. Twice unconfirmed that the item had to be stuck in the inside facing out and they agreed, but the item arrived to be stuck in the outside. It also arrived 2 days later than they told me on the website. I hired a designer and they asked if I preferred communication by email or phone and I pick phone... No phone call. The image they asked me to approve was exactly the image I sent to them but they were not able to generate a perforated version of the image so that I could actually see what it would look like, which defeats the object of approving. All in all, I wouldn't use again.

Date of experience: September 20, 2025
Veeni M. — BannerBuzz UK Rep
6 months ago

Hi Kamlesh, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


So far so good
September 12, 2025
Previous review

So far so good.

Date of experience: September 2, 2025
GB
1 review
0 helpful votes
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Great service
September 30, 2025

Flag was made as a tribute to my mother in law for her funeral. It was that good we placed it on her coffin in the hearse and in at the service. Wonderful job thank you for making it so special.

Date of experience: September 20, 2025
Veeni M. — BannerBuzz UK Rep
6 months ago

Hey John! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent service
September 30, 2025
Updated review

Fast, professional, customer focussed service

Date of experience: September 20, 2025
Veeni M. — BannerBuzz UK Rep
6 months ago

Thank you, Timothy, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Very easy to use
September 12, 2025
Previous review

Very easy to use

Date of experience: September 1, 2025
GB
1 review
0 helpful votes
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Worse service and design
September 29, 2025

Will not use again, sent out flags without proof and told that's what i requested when my others still pending after weeks of emails stuck in their lack of response and following the designs. I have requested these be cancelled and refunded.

Date of experience: September 19, 2025
Veeni M. — BannerBuzz UK Rep
6 months ago

Hi John, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
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CON MERCHANTS
September 27, 2025

Avoid like the plague
Never use this company Stole my money and still haven't sent the product

Date of experience: September 17, 2025
Veeni M. — BannerBuzz UK Rep
6 months ago

Hi Alan, Thank you for reaching out. We’re very sorry for the concern caused and truly regret the inconvenience. We noticed that a chargeback has been initiated, and we’ve already responded on our side. You’ll be hearing directly from your financial institution regarding the outcome. Please know that your feedback is important to us, and we will continue working to improve our service.

GB
1 review
0 helpful votes
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Easy to work with
September 26, 2025

BannerBuzz has been easy to work with; their systems are really easy to use, communications are good and delivery is reliable.

Date of experience: September 16, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Adam! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great customer service
September 26, 2025

I had a few changes to make at the last minute and Bannerbuzz were super accommodating and helpful

Date of experience: September 16, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Thank you, Kat, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Double sided flag
September 26, 2025

Was very pleased as we wanted a double sided flag and we found that you were the best company to accommodate

Date of experience: September 16, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Jacqueline! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Wrong product
September 25, 2025

I was sent a sticker instead of a decal and because I wasn't toldi damaged it during installation. The backing paper wasn't backing paper but part of the sticker. Will not use this service again instead I will use vista print. Faster delivery and better service. To your email and comment, i thank you for your offer and trying to help but as I said please delete my account and I will use a different service provider.

Date of experience: September 15, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hi John, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Ireland
1 review
0 helpful votes
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Great service
September 24, 2025

A quick and prompt service.provided. A great.range of product at competitive prices. I would highly recommend bannerbuzz and will use their services again.

Date of experience: September 14, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Maurice! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Diligent technical support.
September 20, 2025
Updated review

Am still a newbie, I kept making mistakes. I had to change my banner image several times, even after submitting for production. BB pointed out the errors and we got it sorted.
The banner is amazing.
Thank you so much.

Date of experience: September 2, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Paul! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Prefer to have a proof before ordering like streetshirts
September 2, 2025
Previous review

Prefer to have a proof before ordering like streetshirts

Date of experience: August 23, 2025
GB
1 review
0 helpful votes
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Quality at a very sensible price
September 17, 2025
Updated review

Ordering was easy, communication over the final design was quick and easy, very responsive company. The order arrived promptly and we are very happy with the result. All at a very good price!

Date of experience: September 4, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Jo! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quick and easy ordering, website super easy to navigate,...
August 30, 2025
Previous review

Quick and easy ordering, website super easy to navigate, great price.

Date of experience: August 20, 2025
TT
1 review
0 helpful votes
Follow Mariel B.
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Don't shop here if you are on a deadline
September 17, 2025
Updated review

While the website and purchasing process seemed was quite straightforward, and communication with the team was also, I paid extra for expedited shipping - it came up to quite a high bill - only to have several packges arrive up to SIX days after the promised delivery date. And when I called to complain, I was told that there was a 10% chance that the packages would arrive late. Frankly, I don't believe that they ever intended to shup everything on time - several packages were shipped AFTER the promised DELIVERY DATE.

Date of experience: September 5, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hi Mariel, Thank you for sharing your feedback with us. We sincerely apologize for the delay and the inconvenience it caused, especially since you had a deadline to meet. We reviewed your order and noticed it included multiple products with varying delivery timelines. Each product was shipped according to its specific delivery schedule, and the deliveries were completed as per the dates shown at the time of purchase. However, we understand that receiving items in separate shipments can make it challenging to plan for a specific date. Your feedback is valuable and will be shared with our team so we can work on making shipping timelines clearer and improving the overall experience for future orders.


SITE IS EASY TO USE AND EFFICIENT
August 30, 2025
Previous review

SITE IS EASY TO USE AND EFFICIENT.

Date of experience: August 20, 2025
GB
1 review
0 helpful votes
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Bookmark design tools are intuitive
September 17, 2025

From start to finish. Process flow from start to print was easy to follow.

Date of experience: September 7, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Gregory! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Wanted a large neon sign, this ticked all the boxes. Good quality, good price and quick delivery well packaged

Date of experience: September 6, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Pamela! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good information on additional items required and ease...
August 29, 2025
Previous review

Good information on additional items required and ease of choosing options and sizing. Good offers and pay in 3 via Paypal a bonus

Date of experience: August 19, 2025
GB
1 review
0 helpful votes
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They are good, believe me😊
September 16, 2025

I could not believe the service I have received from Banner Buzz. Quick, precise, easy to communicate, very honest, reasonable price. What more could I ask for? The product I have received was exact same what I requested for. They are good in what they are doing. I strongly recommend them.

Date of experience: September 6, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Fariba! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great products
September 15, 2025
Updated review

Really easy to deal with, great service and great products

Date of experience: September 5, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Craig! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great service
August 27, 2025
Previous review

Great service

Date of experience: August 17, 2025
GB
1 review
0 helpful votes
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Fantastic
September 14, 2025
Updated review

This my second banner, I've also had business cards, what a great company

Date of experience: September 4, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good value will use again
August 26, 2025
Previous review

Good value will use again

Date of experience: August 16, 2025
GB
1 review
0 helpful votes
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Happy Customer is a Repeat Customer
September 14, 2025

Quality Product.
Quick Service.
Great Price.
Very Happy..

Date of experience: September 4, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Fantastic company
September 13, 2025

Excellent company, great communication, beautiful item.

Date of experience: September 3, 2025
Veeni M. — BannerBuzz UK Rep
7 months ago

Hey Ellie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!