Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bailey Street Home has a rating of 2.7 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bailey Street Home most frequently mention and customer service. Bailey Street Home ranks 73rd among Home Decor sites.
We monitor reviews for authenticity
I received my item broken i call stay on hold for an hour no one answers choose the call back option no one calls i sent two emails no responds i would have loved to order again they have nice stuff but i won't have had terrible experience for my first time
I ordered a desk on 6/5 and have called 3 times(on hold for between 45mins-2hrs) and emailed 8 times with zero response. This company will take your money and run. Stay away, it is a fraud!
I purchased my dining table lights and also purchased a hand painted antique dresser and I am very happy with both products and the quick delivery. Bailey Street Home is true to their products, customers and quality!
I ordered 2 crystal lamps twice from this company. What I received were 2 very ugly cheap looking plates, BOTH times.
I called and emailed multiple times and never received a response.
Fortunately, I ordered them through Walmart and received my money back.
I'm convinced they are a scam.
Took a very long time to receive first order.
I have attempted to resolve an issue with Bailey Street Home for approximately one month. I left two emails because I couldn't reach anyone by phone and finally left two messages on their website. I received a ticket number, but never received any response until I left a review on Sitejabber. After leaving that review, they finally responded, saying they wanted to help, but I have heard nothing since.
Great quality and price. Will be nice fur both Shower and Wedding. I ordered more!
This was the WORST experience I have ever had. Quick to take my money but beyond snail slow for producing product. Called multiple times no call back and no response on emails until able to email someone directly. I WILL NOT recommend this site to anyone.
Great selection with prices to match!
The site is easy to navigate & order from.
Great selection with prices to match!
I ordered a lumbar pillow cover that was advertised as being blue and mustard in color. When it arrived, it is definitely not blue, but is gray and mustard. I had bought it to go with a blue and mustard stripped comforter and it will not work with it, but I am going to keep it anyway and try to use it somewhere else in my house. The description of the product should be revised to accurately reflect the colors of the item. It is a beautiful pillow cover, but just not blue and mustard that I had hoped I would receive.
Great online shopping! Had exactly what I was looking for!
Easy shopping experience with great prices. Product arrived with some minor damage.
Easy shopping experience with great prices. Haven't gotten the actual product yet though.
While I knew when I ordered the pizza board that it would hold a 24" size pizza, I didn't expect it to be 1-1/2" thick and weigh 5 pounds! It is quite a feat trying to hold the heavy board with one hand and slide a hot pizza onto it with the other.
Easy site to maneuver, great products
My experience with this place was the worst customer service ever, I was trying to place an order for a desk and when it went into my cart it was taken out and the price changed. I called several times was on hold for a very long time and then finally got someone in customer service they always said that is not my department I was transferred to a voice mail with no return calls emails were not answered as well, would not recommend as there are real companies that appreciate their customers.
Fun online shopping with a huge inventory of styles
Answer: Hello Yara! Yes that item is made of real natural wood.
Answer: They're legit but barely. The table I got didn't fully match the photo on the website and customer service is nearly impossible to get ahold of via email, phone, or chat. Stay away.
Our passion is to introduce you to today and tomorrow’s styles and trends in decorative home furnishings at amazing prices, every single day! Importantly, we are a product company first. Our design team travels the world, studies fashion, style and trends, then develops quality hand-crafted home furnishings with one purpose in mind – making affordable what you thought was impossible. Combining our design and product development passion with our innovative industry sourcing is just one element of how we can provide affordable luxury home decor that you will not find less expensive anywhere else.
How do we unlock the value for you? We combine our passion for style and trend home furnishing with our 15+ years of experience in the e-commerce business. We have purposefully brought the two together to eliminate unnecessary cost and unlock value for today’s homeowner working on a remodel or renovation project, or today’s home buyer who want to complete the dream of co...

