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BÆRSkin Hoodie

2.4

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BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
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Texas
1 review
0 helpful votes
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Simply the best
November 26, 2023

I was skeptical to order because all of the reviews were so glowing, I wasn't convinced they were real. Having had it for about a month now, I am now convinced they are genuine. It is functional and excellent quality. I used to sell apparel including sweatshirts and this is highest quality most warm best construction I've ever seen in a sweatshirt. After using the sweatshirt, I recently bought the Thinsulate beanie for my head as well and it's also incredible. A lined beanie that actually covers my ears, keeps the wind out and keeps my head warm. I have no problem recommending their products and intend to buy some of these for my kids and grandkids. Excellent products. The only con is that shipping takes a while and could take 2/3 weeks … but worth the wait.

Date of experience: November 26, 2023
GB
1 review
0 helpful votes
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It fits just right
November 26, 2023

I submitted measurements that were not quite accurate. Very helpful support staff helped me get the correct size. Coat is ideal for winter. Very warm and lightweight at a good price. And all those pockets. I could not be more pleased

Date of experience: November 26, 2023
Texas
1 review
0 helpful votes
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Best Fleece Ever
November 26, 2023

1 year ago I bought the best fleece money can buy. I bought 2 actually, they are my go to when it gets really cold. High quality! I will buy one for my brother.

Date of experience: November 25, 2023
Colorado
1 review
0 helpful votes
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Baggy and warm
November 26, 2023

It's baggy and warm. Perfect. Here's some extra text to meet the arbitrary minimum text threshold.

Date of experience: November 25, 2023
Mississippi
1 review
0 helpful votes
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Best hoodie I own!
November 26, 2023

I absolutely love this hoodie!
Not only does it keep me warm, the amount of pockets means I have plenty of storage!

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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Hoodie
November 26, 2023

Very warm and wind resistant. Bulky lots of pockets and xtra sew ons.

Date of experience: November 25, 2023
North Dakota
1 review
1 helpful vote
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It's huge!
November 25, 2023

First...it took almost 10 weeks to get it. Not sure if they were raising a particular lamb into an adult sheep for the fleece but it was a long time. It does have all the pockets they said, even two in the back that you can't use unless you can dislocate both shoulders. The hood...oh the hood. It's HUGE! When I put the hood on it covers my head, face, chin and could almost zip in to the top of the front zipper. A bit excessive if you ask me. Do not order one size bigger, if anything, one size smaller. The zipper is also backward for American men. It is warm, the drawstrings do help to keep the wind out, but it is not wind proof. I like it (minus the hood) but not sure it's worth the money and the long wait.

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Duwayne, we are sorry to hear that it took quite some time for your order to arrive, and that you find the hood to be too big. We did have some issues with sending orders in a timely manner during peak season last year, but we already made changes, and we have been seeing improvements. As for the issues you mentioned, we are glad to let you know that we made the hood smaller and moved the zipper to the right side on our Baerskin Hoodie 3.0. We hope you give our product another chance soon.

Virginia
1 review
0 helpful votes
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It looked better in the picture than when I actually received it

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
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Half my order came correct
November 25, 2023

I ordered 2 hoodies, one came in damaged with the bottom pull string broken and after waiting more than 2 months for them i didnt wanna bother with any attempt at remedying the situation. I ordered a 2X and 3X, the 3x (mine of course) came in with the bottom closing pull cord not connected so it cant be closed shut, my wifes is

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi George, we are sorry to hear that it took a long time for your orders to arrive, only to find out that one out of two Baerskin Hoodies you ordered arrived with a damaged hood toggle. This is definitely not something that we would like for our customers. We have found alternative transportation solutions, so we expect our shipping time to improve soon. As for your product, we have recently sent an email regarding your concern. Please check your inbox and respond accordingly so we can help offer a satisfactory solution for you.

Illinois
1 review
0 helpful votes
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My Husband LOVES it!
November 25, 2023

This hoodie is lightweight, well made and very comfortable. My husband put a patch on the arm and it looks great. He got it in black, it's true to size and looks great. We are in Chicago and spring and fall can be hard to dress for because of sharp changes in the weather, the wind and cold rain. This hoodie is perfect for the seasons.

Date of experience: November 25, 2023
Missouri
1 review
0 helpful votes
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Great gift
November 25, 2023

I gave this to my husband for Christmas and he loves it, all the little pockets were so exciting for him.

Date of experience: November 25, 2023
Colorado
1 review
0 helpful votes
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After a couple of attempts and not getting the color I wanted and also having one sent in the wrong size I received a couple of replacements. One of the replacements the stitching was incomplete on the inside pocket on the right hand side and I received another replacement for that. Found out yesterday that the left hand pocket stitching is incomplete on the replacement. It is a much smaller error than the other one but it is still low in quality control for these garments. Customer service has been great in providing replacement garments but I'm not gonna bother with trying to get a replacement for this one.

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Adrian,

Thank you for contacting us about this case!

We are sorry to hear about your hand pocket. While we take great care in production and quality assurance, we acknowledge that errors can occur, and we take full responsibility. Our manufacturer's guarantee applies to all of our products.

We hope that you have contacted our customer service in the meantime and that everything regarding the exchange was quickly resolved in your favor.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Great huddy
November 25, 2023

Waited a long time for delivery but worth it, really warm much better than standard fleeces
5 stars from me

Date of experience: November 25, 2023
Pennsylvania
1 review
0 helpful votes
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Garage
November 25, 2023

It sucks pure $#*! doesn't keep me warm started coming apart within a month do to piss poor stitching this product is garbage

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Pedro,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

GB
1 review
0 helpful votes
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Broken bear
November 25, 2023

Very good except the elastic for tightening the hood has snapped inside the cost and can't be used.

Date of experience: November 25, 2023
GB
1 review
0 helpful votes
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Comfortable and warm
November 25, 2023

Great as long you stay out of the wind but generally nice and warm with lots of useful pockets

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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We have purchased 4 of these and all of them fit and wear great. We have been very happy with the the quality of them as well as performance. Only complaint is the delivery. The first order was great, but the following 2 orders took a very long time to arrive and getting updates were hit or miss. In order to make it right the company did give us coupons for future purchases.

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Roman,

Thank you very much for this feedback!

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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I loved it, but the size was too big... so I gave it to my 19 year old son and he loves it. He wears it everywhere. He is a hard teen to please if he did not choose it himself. If that is not enough proof that the Baerskin zip up hoodie is wearable, fashionable and comfortable. Ask someone else.

Date of experience: November 25, 2023
Illinois
1 review
0 helpful votes
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I went on line to consider these hoodies as Christmas gifts,
But after all the bad reviews im glad i didn't order. This company needs to fix all major issue if they want to stay in business. A good product ( if it is)
Will be in major hunting and sportsman stores like Bass Pro...

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Jenn,

Thank you for taking the time to share your impression with us!

We just want to assure you that we take the satisfaction of our customers very seriously and that's why we always strive to provide the necessary support from the moment of ordering to the consumption of the product.

We are happy to inform you that we recently launched the new Baerskin Tactical Hoodie 3.0 which has improved features regarding the design. Please check our offer on the website, we would be very glad if you give this latest version a chance.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

Massachusetts
2 reviews
0 helpful votes
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Baerskin hoodie
November 25, 2023

Bought for my husband, he's not impressed.
The zipper is for a "women's " not the side mens zip.
It's not as warm as advertised.
The wind goes right through it.

Date of experience: November 25, 2023
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Leatrice,

Thank you very much for this feedback!

We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie