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BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I was skeptical to order because all of the reviews were so glowing, I wasn't convinced they were real. Having had it for about a month now, I am now convinced they are genuine. It is functional and excellent quality. I used to sell apparel including sweatshirts and this is highest quality most warm best construction I've ever seen in a sweatshirt. After using the sweatshirt, I recently bought the Thinsulate beanie for my head as well and it's also incredible. A lined beanie that actually covers my ears, keeps the wind out and keeps my head warm. I have no problem recommending their products and intend to buy some of these for my kids and grandkids. Excellent products. The only con is that shipping takes a while and could take 2/3 weeks … but worth the wait.
I submitted measurements that were not quite accurate. Very helpful support staff helped me get the correct size. Coat is ideal for winter. Very warm and lightweight at a good price. And all those pockets. I could not be more pleased
1 year ago I bought the best fleece money can buy. I bought 2 actually, they are my go to when it gets really cold. High quality! I will buy one for my brother.
It's baggy and warm. Perfect. Here's some extra text to meet the arbitrary minimum text threshold.
I absolutely love this hoodie!
Not only does it keep me warm, the amount of pockets means I have plenty of storage!
Very warm and wind resistant. Bulky lots of pockets and xtra sew ons.
First...it took almost 10 weeks to get it. Not sure if they were raising a particular lamb into an adult sheep for the fleece but it was a long time. It does have all the pockets they said, even two in the back that you can't use unless you can dislocate both shoulders. The hood...oh the hood. It's HUGE! When I put the hood on it covers my head, face, chin and could almost zip in to the top of the front zipper. A bit excessive if you ask me. Do not order one size bigger, if anything, one size smaller. The zipper is also backward for American men. It is warm, the drawstrings do help to keep the wind out, but it is not wind proof. I like it (minus the hood) but not sure it's worth the money and the long wait.
It looked better in the picture than when I actually received it
I ordered 2 hoodies, one came in damaged with the bottom pull string broken and after waiting more than 2 months for them i didnt wanna bother with any attempt at remedying the situation. I ordered a 2X and 3X, the 3x (mine of course) came in with the bottom closing pull cord not connected so it cant be closed shut, my wifes is
Hi George, we are sorry to hear that it took a long time for your orders to arrive, only to find out that one out of two Baerskin Hoodies you ordered arrived with a damaged hood toggle. This is definitely not something that we would like for our customers. We have found alternative transportation solutions, so we expect our shipping time to improve soon. As for your product, we have recently sent an email regarding your concern. Please check your inbox and respond accordingly so we can help offer a satisfactory solution for you.
This hoodie is lightweight, well made and very comfortable. My husband put a patch on the arm and it looks great. He got it in black, it's true to size and looks great. We are in Chicago and spring and fall can be hard to dress for because of sharp changes in the weather, the wind and cold rain. This hoodie is perfect for the seasons.
I gave this to my husband for Christmas and he loves it, all the little pockets were so exciting for him.
After a couple of attempts and not getting the color I wanted and also having one sent in the wrong size I received a couple of replacements. One of the replacements the stitching was incomplete on the inside pocket on the right hand side and I received another replacement for that. Found out yesterday that the left hand pocket stitching is incomplete on the replacement. It is a much smaller error than the other one but it is still low in quality control for these garments. Customer service has been great in providing replacement garments but I'm not gonna bother with trying to get a replacement for this one.
Hi Adrian,
Thank you for contacting us about this case!
We are sorry to hear about your hand pocket. While we take great care in production and quality assurance, we acknowledge that errors can occur, and we take full responsibility. Our manufacturer's guarantee applies to all of our products.
We hope that you have contacted our customer service in the meantime and that everything regarding the exchange was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
Waited a long time for delivery but worth it, really warm much better than standard fleeces
5 stars from me
It sucks pure $#*! doesn't keep me warm started coming apart within a month do to piss poor stitching this product is garbage
Hi Pedro,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer. We are sorry that you didn't recognize these features the same way.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
Very good except the elastic for tightening the hood has snapped inside the cost and can't be used.
Great as long you stay out of the wind but generally nice and warm with lots of useful pockets
We have purchased 4 of these and all of them fit and wear great. We have been very happy with the the quality of them as well as performance. Only complaint is the delivery. The first order was great, but the following 2 orders took a very long time to arrive and getting updates were hit or miss. In order to make it right the company did give us coupons for future purchases.
Hi Roman,
Thank you very much for this feedback!
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
I loved it, but the size was too big... so I gave it to my 19 year old son and he loves it. He wears it everywhere. He is a hard teen to please if he did not choose it himself. If that is not enough proof that the Baerskin zip up hoodie is wearable, fashionable and comfortable. Ask someone else.
I went on line to consider these hoodies as Christmas gifts,
But after all the bad reviews im glad i didn't order. This company needs to fix all major issue if they want to stay in business. A good product ( if it is)
Will be in major hunting and sportsman stores like Bass Pro...
Hello Jenn,
Thank you for taking the time to share your impression with us!
We just want to assure you that we take the satisfaction of our customers very seriously and that's why we always strive to provide the necessary support from the moment of ordering to the consumption of the product.
We are happy to inform you that we recently launched the new Baerskin Tactical Hoodie 3.0 which has improved features regarding the design. Please check our offer on the website, we would be very glad if you give this latest version a chance.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist
Thank you for your understanding!
All the best,
Stephanie
Bought for my husband, he's not impressed.
The zipper is for a "women's " not the side mens zip.
It's not as warm as advertised.
The wind goes right through it.
Hi Leatrice,
Thank you very much for this feedback!
We are sorry to hear that you didn't find your hoodie warm enough. In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
We understand that you expected more protection from the wind when it comes to our hoodie. Let me kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry that you didn't recognize these features the same way.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hi Duwayne, we are sorry to hear that it took quite some time for your order to arrive, and that you find the hood to be too big. We did have some issues with sending orders in a timely manner during peak season last year, but we already made changes, and we have been seeing improvements. As for the issues you mentioned, we are glad to let you know that we made the hood smaller and moved the zipper to the right side on our Baerskin Hoodie 3.0. We hope you give our product another chance soon.