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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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I bought this hoodie for my son. It is the only jacket he wore all winter last year. I bought a second one fir his birthday.
With all the talk about Wingard and Etc on this hoodie you can breathe through the fabric quite easily there is no wind guard in the fabric... the wind guard is in the strings and the zippers. Misleading advertising for sure
Hello James,
Thank you so much for taking a few moments to share your experience with us!
We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at [email protected] and I will be happy to help you.
All the best,
Stephanie
Had to request 1size larger than original order and the zipper is on the opposite side by European design. ( That's like selling me a car to drive in the United States with the stiring wheel made on the opposite side for European drivers.) WTF? I see the Bareskin Hoodie 3.0 has received some upgrades from the 2.0...
Hello Gregory,
Thank you so much for taking a few moments to share your experience with us!
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.
Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We have recently released a separate version of the hoodie for women, but the placement of the zipper in this version is the same due to the reason stated previously. We apologize for the confusion.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.
For all other questions, you can contact me at [email protected] and I will be happy to help you.
All the best,
Stephanie
Found the hoddie to be warm and keeping the cold out slight draw back not to go in heavy rain over all well pleased
No warmer than another hoodie, Myer sell a much warmer and more comfortable hoodie
Does not perform as marketed
Hi Leigh,
Thank you for sharing your thoughts on our hoodie!
I'm sorry to hear that it didn't meet your expectations in terms of warmth and comfort. Your experience is important to us, and we're committed to providing products that align with our customers' needs.
If there are specific aspects you'd like to share about how we can improve or if there's anything else on your mind, feel free to reach out. We're here to listen and continuously strive to enhance our offerings.
Thank you for your purchase!
Best,
Stephanie
For all occasions, including business meetings (in black with a shirt). With many pockets; handy for travelling.
Great return policy: my zipper was defective and baerskin got a new one delivered to me within a week (i live in Spain)
I am on my second winter with my accidental Baerskin hoodie and I love it.
I bought a medium for my son but they are small/or I can't measure. Either way, if fit me so I just kept it and ordered an XL for him which fit perfectly. He is wearing his for rhe second winter as well.
Very cheap. Not as described in all the advertising.
Wind blows through. The rain soaked right through.
Very thin and light. Not a great fitting hood.
Extreamly expensive for the quality of the product.
A costco or walmart hooded sweater is far superior.
Hi William,
Thank you for taking the time to share your feedback about our product!
I'm truly sorry to hear that it didn't live up to your expectations, and I appreciate your honesty. Your insights are invaluable, and we take your comments seriously as we continuously work to improve our products.
We aim to provide quality products, and it's clear we fell short in this instance. I understand your perspective on the value for the cost, and I want you to know that we're actively working on enhancing both the quality and clarity in our descriptions.
Thank you for being a part of our community!
Best,
Stephanie
Hi Ron,
Thank you for sharing your thoughts!
I'm sorry to hear about the challenges you've encountered with the pockets and the hood size. Your insights are valuable to us as we strive to create products that align with our customers' needs.
Rest assured, we're continuously working to improve our designs, and your feedback helps us identify areas for enhancement.
Thank you for being a part of our community, and your feedback!
Best,
Stephanie
OK, does the job, poor fit but that might just be me.
Hi Geoffrey, we are glad to hear that you liked the many pockets of our Baerskin Hoodie! We do understand that it doesn’t fit you well. If you ever need assistance with this matter, please contact me at [email protected], and I will gladly help you.
Not Good I thought the product was no better than a fleece that I buy for work.
Hi Peter, thank you for taking the time to leave us a feedback here! We are sorry to hear that our Baerskin Hoodie did not live up to your expectations. Upon checking your feedback on your email communication with us, it seems that your concern was regarding quality. We only used quality and durable materials for our product, but if you have any suggestions on how we can make our product even better, please let me know at [email protected].
I hate that the front zipper is left handed and the zipper pockets in the back are uncomfortable when sitting
I emailed American Giant that my hoodie zipper had broken. I had owned the hoodie since 2015. I was willing to pay to have the zipper fixed or replaced.
They replied that they would like three photographs of the garment sent to them. One of the model number. One of the batch number or date of production. And a third of the damage. I replied with the three photos requested.
I received a second email stating that they would not repair or replace the zipper. Instead, they would replace the entire garment! Was this a joke? No. Unbelievable in this day and age!
I was not asking for a new garment. I loved the one I already had. I would have been every bit as satisfied to have my original one repaired and pay the bill gladly. They never gave me the option to return my original hoodie instead automatically expediting me a new one. I felt like I had one a lottery!
This is customer service over, above and beyond expectations! They sealed me into their products for life after this action.
Now let me say a few words about the garment itself. In 2015, I had never heard of American Giant. I was reading an online review of clothing and the reviewer went on and on about this hoodie essentially being the best thing since sliced bread. Cloth woven the US. Manufactured in the US. Offices head quartered in my home town of San Francisco. Absolutely the best of the best. It was sounding like a paid endorsement except he emphatically denied it. So...
I overcame my reluctance to spontaneity, went to American Giants web site, looked up the hoodie and almost choked seeing the $90.00 asking. They have got to be kidding! Really? Really! I had never spent that much money on a sweat shirt in my life. Truth is I seldom have the ability to buy the best of anything. But the temptation to own one piece of the best of something was too great and I ordered the garment right there.
What arrived at my home was indeed the heaviest fabric, well constructed, best fitting hoodie that I had ever experienced. This was/is no twenty dollar import from Costco. This was quality unknown to me at the time. And, love at first fitting. It quickly became my go to hoodie for special occasions as I didn't want to damage or stain it being stupid. And, the more I wear it, the better it becomes.
I'm not a paid sponsor. I am an exceptionally impressed customer. Impressed by the quality and craftsmanship and the integrity of a company to stand proudly behind their products.
If anyone reading this is on the fence about buying from American Giant...Jump! Pick your item and just buy it. The price will be forgotten every time you wear it. You can afford the best of somethings and this is one of them. You won't be disappointed.
It is NOT as good as advertised, above a certain temperature by a degree or two and you cook, below a certain temperature and you freeze, so the temperature range they're good for is relatively small. Also, doesn't block much wind at all. It pretty much goes right through, especially the colder it is. And the zipper is bassackwards, on the left instead of the right side when you go to zip it up. WTF?!
Pockets are great and plentiful, only strange part with them is the inside pockets go over the outside pockets. Until this and one other sweater I got later, I've never seen such weird construction before. Therefore, if they're NOT on sale for 60% or more off, (i.e. Less than $100), not worth the normal retail price.
Hi Dennis, thank you for taking the time to post your review here! We appreciate your feedback regarding the temperature range, windproof capabilities, zipper placement, and pockets of our product. While it saddens us to hear negative comments about our product, we appreciate them because they let us know how we can do better. We do agree that we can do better with these features, and we will definitely keep them in mind when making future improvements to our product. Thank you for shopping with us, and we hope you give our store another chance in the future.
Like the Hoodie. It is over priced.
The locking areas against wind mean nothing when wind comes through every where else.
Excellent amount of pockets.
Needs some finishing touches to match the price.
Hi Darrin, thank you for taking some time to post your feedback here! We are pleased to hear that you liked our Baerskin Hoodie. We make sure to develop our product with only the best materials and we dedicated a lot of time in making sure it’s as warm, comfortable, convenient, and practical as possible. That’s why we priced it the way it is - but we hear you, and we will definitely reconsider the pricing in the future. As for your feedback regarding the windproof capabilities of our product, we will make sure to forward this to our Product Development team so we can make some future improvements regarding this aspect. We truly appreciate your feedback, and we hope you will give our store another chance again in the future.
The wind goes right through and my zipper is on the opposite side and it is not warm
Hello,
Thank you for your feedback!
I'm sorry to hear that you found the design not as warm as expected. Your comfort is our top priority, and we genuinely appreciate your honesty in highlighting this aspect
Our hoodie is originally crafted with a European design influence, and the left-sided zipper is a deliberate stylistic choice that reflects this aesthetic. I understand that this might differ from what you're accustomed to, but I'm thrilled to share some exciting news! We've recently introduced an updated version of our hoodie that now features the zipper on the right side. This modification is a direct response to customer feedback, and we believe it enhances both the warmth and functionality of the hoodie.
We appreciate you for choosing to shop at our online store!
Best,
Stephanie
The company stands behind their product. I had a problem with the zipper, they took care of it within one week.
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Hello,
Thank you for sharing your thoughts!
I'm sorry to hear that the breathability didn't meet your expectations, and I appreciate you bringing this to our attention. Your insights are valuable as we continuously strive to improve our products and communication.
I want to assure you that we take your feedback seriously, and we're committed to providing accurate information about our products. I'm sorry if you felt the advertising was misleading. Rest assured, we're actively working to ensure clarity in our descriptions.
Thank you for being a part of our community, and your understanding!
Best,
Stephanie